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Service Suite at Times Square

Times Square Serviced Suite East Tower, No 1 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Hotel Area: Bukit Bintang Number of Rooms: 60
Free Wi-Fi

Recent customer reviews

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6.1

based on
502 reviews

Value for Money
6.1
Location
8.4
Staff Performance
5.5
Hotel Condition/Cleanliness
5.3
Room Comfort/Standard
5.5
Food/Dining
5.7
All reviews (502)
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Siti K. Couples Singapore, April 1, 2014
Wonderful!

Location, Staff and Room Service
8.7
The Hotel is centrally located without a receptionist. However the staffs are just a phone call away and they will attend to you in 5-10mins. I selected the Premier suite and its definitely value for money for the view, service and it's huge. Called room service and they attend to us very fast. However the wi-fi is extremely slow, and the room could do a little bit of dusting and cleaning, utensils are stained and the sofa's are very dirty. However hotel location is definitely convenient for shopping and dining.
Fahadatul A. Business travelers Malaysia, March 27, 2014
N/A

Centrally located, easy access and close to local restaurants
6
N/A
Ng G. Families with young children Malaysia, March 27, 2014
old and dirty room

direct access to shopping mall
4.7
Charith P. Business travelers Sri Lanka, March 11, 2014
Stay was not that great

Centrally located, convenient, good for shopping.
5.3
The furniture need to be upgraded very badly. Bed linen was very old, carpets and sofa need to be vacuumed, room service is very lethargic. Keeping the apartments clean and up to date is not in the mgmt agenda.
Pearlin S. Couples Malaysia, March 2, 2014
Poor Service

Nothing
7
Poor service, no check-in counter. Room was ok nothing great. You have to pay for the parking and its hourly rate. I will not go back here as there are better hotels with the same price or lower that I can get better service from.
Yusor R. Couples Iraq, February 24, 2014
amazing hotel

service room , clean , staff
10
very nice hotel , comfortable, friendly staff, very clean , service room very fast, nice room view
Jeffrey T. Solo travelers Malaysia, January 26, 2014
Bad experience

No
2.7
Firas A. Couples Saudi Arabia, January 25, 2014
over all it was a very good, enjoyable stay

stuff service, clean room, great location
8.3
It was a very a nice place to stay ,as the hotel is connected with a very big shopping center which has an indoor theme park, the room service stuff was very kind and helpful ...overall it make me think of staying there again once I visit Malaysia in the future.
Shirin A. Business travelers Ireland, January 25, 2014
Excellent

Personal, location, clean
10
It was nice, personala are very nice and kind and pleadure to help guests.
Jason Y. Business travelers Malaysia, January 22, 2014
very good. hotel clear, feel comfortable, easy acc

very good. hotel clear, feel comfortable, easy access to shopping and other place.
6.7
very good. hotel clear, feel comfortable, easy access to shopping and other place. food also very nice and its very good place.

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Customer Reviews - Service Suite at Times Square, Kuala Lumpur

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