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Service Suite at Times Square

Times Square Serviced Suite East Tower, No 1 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Service Suite at Times Square Kuala Lumpur - Exterior Service Suite at Times Square Kuala Lumpur - Exterior Service Suite at Times Square Kuala Lumpur - Exterior Service Suite at Times Square Kuala Lumpur - Recreational Facilities Service Suite at Times Square Kuala Lumpur - Exterior Service Suite at Times Square Kuala Lumpur - View Service Suite at Times Square Kuala Lumpur - View Service Suite at Times Square Kuala Lumpur - Interior Service Suite at Times Square Kuala Lumpur - Interior
Area: Bukit Bintang Number of Rooms: 60
Free Wi-Fi

Recent customer reviews

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Pleasant

6.1

based on
510 reviews

Value for Money
6.1
Location
8.5
Staff Performance
5.5
Hotel Condition/Cleanliness
5.3
Room Comfort/Standard
5.5
Food/Dining
5.7
All reviews (510)
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Edward L. Couples Malaysia, June 22, 2014
High hope, disappointed stay

Centrally located, city view & transportation
4
Cons more than pros. Room is not from hotel or how you can check in normally. There is no front desk and no one to greet you for. Is rented from agent where you have to spot them or you be kept waiting and looking around like a fool. It wasted more than an hour (from the time I reached the hotel) to get to my room. Although there is a lot of parking in the mall, however, it cost RM11 to park there. Beside, parking is an hassle after 10pm. The normal access to the car park is close after 10. And there is no clear direction to alternative parking entrance. Room wise is not well maintain. On top of that, the space is so small where you can't open the cupboard (the door is block by the bed). Beside that, there are no free mineral water which you get from normal hotel. The price is only for the room and the bed you are renting, which does not really worth the value.
Ryan H. Solo travelers Australia, June 11, 2014
Great location great pool. No staff

location, location, comfortable rooms
7.3
The rooms great but trying to get any service when you arrive is very difficult. Hated waiting to be shown to room
Hong C. Families with young children Australia, April 23, 2014
Room service was poor,internet slow

The agent (room manager) was very kind and helpful
5.3
Goh L. Solo travelers Singapore, April 20, 2014
Times suites

No comment
4.7
No reception counter,no room service ,never change bath towers for two days ,no cups inside the suite ,also no mineral water provided.don't expect for future stay .bad experience
Siti K. Couples Singapore, April 1, 2014
Wonderful!

Location, Staff and Room Service
8.7
The Hotel is centrally located without a receptionist. However the staffs are just a phone call away and they will attend to you in 5-10mins. I selected the Premier suite and its definitely value for money for the view, service and it's huge. Called room service and they attend to us very fast. However the wi-fi is extremely slow, and the room could do a little bit of dusting and cleaning, utensils are stained and the sofa's are very dirty. However hotel location is definitely convenient for shopping and dining.
Fahadatul A. Business travelers Malaysia, March 27, 2014
N/A

Centrally located, easy access and close to local restaurants
6
N/A
Ng G. Families with young children Malaysia, March 27, 2014
old and dirty room

direct access to shopping mall
4.7
Charith P. Business travelers Sri Lanka, March 11, 2014
Stay was not that great

Centrally located, convenient, good for shopping.
5.3
The furniture need to be upgraded very badly. Bed linen was very old, carpets and sofa need to be vacuumed, room service is very lethargic. Keeping the apartments clean and up to date is not in the mgmt agenda.
Pearlin S. Couples Malaysia, March 2, 2014
Poor Service

Nothing
7
Poor service, no check-in counter. Room was ok nothing great. You have to pay for the parking and its hourly rate. I will not go back here as there are better hotels with the same price or lower that I can get better service from.
Yusor R. Couples Iraq, February 24, 2014
amazing hotel

service room , clean , staff
10
very nice hotel , comfortable, friendly staff, very clean , service room very fast, nice room view

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Customer Reviews - Service Suite at Times Square, Kuala Lumpur

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