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Exceptional 9.2
Based on 172 reviews

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About Seven Terraces

Description

Well-positioned in George Town Heritage, Seven Terraces is the ideal point of departure for your excursions in Penang. Only 1 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Penang Chinese Town Hall, Consulate General of the Netherlands, Kuan Yin Teng Temple.

Offering hotel guests superior services and a broad range of amenities, Seven Terraces is committed to ensuring that your stay is as comfortable as possible. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop, photocopying can be enjoyed at the hotel.

Seven Terraces is home to 16 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel offers an excellent variety of recreational facilities, including outdoor pool, massage, garden. Superb facilities and an excellent location make the Seven Terraces the perfect base from which to enjoy your stay in Penang.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • massage

Swimming & soaking

  • outdoor pool

Land sports

  • garden

Food & beverage

  • room service
  • restaurant
  • bar

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours

On-site facilities

  • gift/souvenir shop
  • facilities for disabled guests
  • family room
  • elevator
  • library
  • shops

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • printer
  • photocopying

Languages Spoken

  • English
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Policies

Child and extra bed policy
Infant 3-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-7 year(s) Must use an extra bed
  • Minimum age of guests is: 3 year(s).
  • Guests over 7 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 16
Time to Airport (Minutes): 40
Year Hotel Last Renovated: 2012
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Food, drink and entertainment

Kebaya

Kebaya

Kebaya

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Recent customer comments

Filter by traveler type
Exceptional



  • Hotel Condition/Cleanliness 9.6
  • Facilities 8.7
  • Location 9.3
  • Room Comfort/Standard 9.4
  • Service 9.6
  • Value for Money 8.7
  • Food/Dining 8.8

10 Sarina H.
Canada
June 15, 2016
One of the best hotel in Asia
We had a pleasant stay at the Seven Terraces. It is located at the heart of Gerogetown, right next to St. George Church. Walkable distance to most of the tourist attractions. Hotel is very beautiful and staffs are very friendly and helpful. Special thanks to Wendy and the entire crew. Breakfast is very very delicious too. Will definitely come again.

9.2 jeremy A.
Canada
June 08, 2016
A view into the past
The hotel is very well situated in the heart of historic George Town. The hotel is quite cozy and very well appointed. The staff are absolutely amazing.

8.8 Jennifer N.
Malaysia
June 05, 2016
Excellent stay with helpful staff
We are a party of three adults traveling with two young children. Because of our limited travel itinerary, we only booked a one night stay at this establishment. We booked the family suite which included the breakfast. This suite comes with 2 single beds upstairs, a double bed downstairs, and one bathroom. The room was large enough to add one extra single bed. Since this was just a short stay, this type of accommodation suited us very well (enough space with facilities all in good working order and most importantly the room was clean). The complimentary drinks in the fridge were an added bonus. The check-in was smooth and the staff were extremely warm, friendly and helpful throughout our stay. Complimentary afternoon tea was served between 4-5pm (it was simple but elegantly served) next to the pool. The pool was more like a lap pool but suited us fine for a quick dip before dinner. Lastly, the ala carte breakfast served the following morning provided good choices. Overall a highly recommended stay. Would love to return and stay longer next time.

9.6 Sarah L.
United States
May 25, 2016
Excellent boutique hotel
We enjoyed our stay in this hotel. The room was nicely decorated, the staff was very friendly and according. There was an issue with the wifi and they fixed the problem. We were given a late check out which was very much appreciated. The restaurant serves delicious Pernakan food , but service is a bit slow.

10 Susan M.
Malaysia
May 15, 2016
Seventh Heaven
Amazing hotel, staff were fantastic, the restaurant was amazing, the rooms authentic and quirky, it was such a privilege to stay in such a well restored location, I applaud everyone's efforts to conserve such a vital part of Penangs history

8 Wen L.
Malaysia
May 03, 2016
Authentic Experience
Stayed over for a shot break during the busied Chinese New Year holiday. Very near to lot of Penang attractions. An authentic way to experience the old Penang in comfort and peace.

10 Janette B.
Australia
May 02, 2016
Yes
All good

9.2 OSCAR P.
Spain
April 20, 2016
best in georgetown
classy, clean, good food and fine decoration for what it think is the best restaurant and hotel in Georgetown.

5.6 Samuel H.
United Kingdom
April 11, 2016
Very disappointing
We live in Penang and booked a night at this hotel as a treat but ended up disappointed. We didnt stay the night as there was a problem with the air conditioning, it was blowing hot air making the room unbearably hot. The man on the front desk told us he would move us to another hotel which obviously we weren't pleased with so decided to cut our losses and head home disappointed. The staff didn't seem to fussed that we were leaving, should have stayed at the E&O.

9.6 Rebecca L.
United Kingdom
April 06, 2016
Stunning hotel / fabulous experience
I couldn't recommend this place enough. It is a serene haven to come back to whilst enjoying the hussle and bustle of George Town, whilst also being a cultural experience in itself.


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