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Recent customer comments

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Very good



based on 996 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.4
  • Location 9.2
  • Room Comfort/Standard 7.3
  • Service 6.6
  • Value for Money 7.5
  • Food/Dining 5.6
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JIan W.
China
May 17, 2016
great location,
great location in the center of the city. tour bus lines right by the hotel door, facility is kinda old, WIFI signal is not strong enough to be used in certain location of the room.

CAROL C.
Malaysia
May 13, 2016
Staffs Quarrel Loudly
1. Cleanliness is good. Bathroom drainage is very poor. Water cannot flow out smoothly. 2. Two girls staff quarrel loudly during breakfast time in the restaurant. They did not care about the guests' feelings. 3. Same simple breakfast everyday. Prefer to go Mcdonalds for breakfast if the stay is longer.

Inge N.
Indonesia
May 07, 2016
Staff can not speak english and not really helpful, breakfast so so and room not clean enough
The building too old

emelia T.
Indonesia
May 05, 2016
Good location
Never expect more about the breakfast Several staff can speak english but non fluently The hotel is near with shopping center and restaurant

KEE C.
Malaysia
May 04, 2016
Generally OK
Don't serve English breakfast, it's awful! Serve Chinese + Continental breakfast will likely be better handled by the chef. The chef is not good at all at English breakfast. Also breakfast serving is chaotic, later comers get served earlier etc...

ting C.
Norway
April 29, 2016
horrible hotel, very dirty
hotel room is very dirty, air condition not work, .....

Corinne F.
Malta
April 28, 2016
If you are not fussy this is just fine
The value for money is excellent and it is a very good base for a one night stay.

estelle C.
United Kingdom
April 24, 2016
Fabulous location
We choose the hotel mainly based on the location and sure enough the location is great, right on the main pedestrian shopping street, between two metros which are at the hub of the metro network. Our room on the 17th floor was nice and big,great views, however the place was tired (which we were aware of from reviews before we travelled). The cleanliness was a little disappointing, nothing too bad, we just felt we needed to run anti-bacterial wipes around surfaces. There was hair on the bathroom floor and the shower drain backed up, however the maid placed a rubber mat over it, which seemed to do the job. Room was dark and breakfast quite disappointing. But if these things are taken into account beforehand, the price and location still make this a good choice for a stay in Shanghai.

Suet L.
Hong Kong
April 22, 2016
Breakfast
All good

soon S.
Malaysia
April 19, 2016
good location
hotel locate in nan jing road...very convenience