Acceptable 2.3
based on 1 review

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July 28, 2016 - July 30, 2016 | 2 nights
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About Shabine Hotel

Description

Shabine Hotel, located in Rungkut, Surabaya, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as International Hospital Surabaya, Marina Plaza, Rumah Sakit Jiwa.

At Shabine Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers car park, room service, restaurant.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide desk to please the most discerning guest. Throughout the day you can enjoy the relaxing atmosphere of the garden. Discover an engaging blend of professional service and a wide array of features at Shabine Hotel.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • car park

Food & beverage

  • room service
  • restaurant(s)

Pets

  • pets allowed

On-site facilities

  • garden
  • smoking area
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-8 year(s) Stay for free if using existing bedding.
  • Guests over 8 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 4
Room Voltage: 220
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Recent customer comments

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Acceptable



  • Hotel Condition/Cleanliness 2.0
  • Location 4.0
  • Room Comfort/Standard 2.0
  • Service 2.0
  • Value for Money 2.0
  • Food/Dining 2.0

Aisling M.
United States
July 29, 2012
Nothing nice to say about this hotel
They did get us a taxi.
This hotel was nothing short of a nightmare for us. About as dirty a place as one could stay at and we paid $10 more than the price they had listed at the desk when we arrived. It was once a nice little hotel I would guess. It now appears to be run by a family that has no clue about running a hotel. And I doubt the rooms have been cleaned in literally months. I had to flush the toilet when we arrived. The language barrier made it impossible for us to do a thing. It smelled, our bedding was gross, most of the lights didn't even have bulbs in them, nothing worked, the shower wasn't hot as stated, it was noisy, we were the only people staying there, it was hard to find, not as close to the airport as was stated (our only reason for choosing this hotel), the people there seemed afraid of foreigners. We arrived mid-afternoon and left at 3 a.m. We were tempted to just forfeit the hotel fee and go to the airport and try and rest. It was that bad. We are very flexible people who rarely complain about things. We travel a lot and expect little. The hotel should not be listed as one of your hotels. Our money should have been refunded for this deal.

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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