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Shaftesbury Metropolis London Hyde Park Hotel

78-84 Sussex Gardens, Hyde Park, London, United Kingdom W2 1UH (Show on map)

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Good 7.0
based on 99 reviews

"check in early great staff, location..."

  • Lauren, United Kingdom
  • June 22, 2015
  • Area: Hyde Park
  • Rooms : 90

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Room Types
Deluxe Double Room
Deluxe Single
Deluxe Double Room
Deluxe Single
Deluxe Double Room 2 Nights Stay OFF
Deluxe Double Room 3 Nights Stay OFF
Deluxe Double Room Advance Purchase
Deluxe Single 2 Nights Stay OFF
Deluxe Single 3 Nights Stay OFF
Deluxe Single Advance Purchase


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Features of Shaftesbury Metropolis London Hyde Park Hotel

24-hour front desk

24-hour room service

business center



executive floor

laundry service

luggage storage



room service

safety deposit boxes

Sports and Recreation

fitness center


Wi-Fi in public areas

Languages Spoken




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This peaceful townhouse is a huge hit with travelers, chiefly because of its ideal location just off the famous Sussex Gardens, Hyde Park, and Paddington Station which provides excellent transportation links to London’s attractions, fine restaurants, and designer stores. A 32" LCD television and mood lighting are just some of the features found in each of the modern guestrooms. Also to be found in the hotel is Internet access and an exclusive gym. Offering a wonderful location and exceptional service, the Shaftesbury Metropolis London Hyde Park Hotel is a cut above the rest. This peaceful townhouse is a huge hit with travelers, chiefly because of its ideal location just ... see more
When booking more than 5 rooms, different policies and additional supplements may apply.

Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

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Recent customer comments

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from 99 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (99)
Sort by:
Lauren C. Groups United Kingdom, June 22, 2015
great location

check in early great staff, location
We arrived at 12 and the reception allowed us to check in early which was very helpful as we had to go to a concert. Lovely room. Overall very pleasent
Adil M. Solo travelers United Kingdom, May 19, 2015
small rooms at a huge price

location location location
my stay was ok. The room is very very small. For the price being paid it is definitely not worth. The pillows are very hard. Again I need to comment the room is 2 meters by 3 meters. Very small.
Faisal M. Business travelers Malaysia, May 6, 2015
Business Trip to Paddington London

Location, Price an Staff Friendliness
Centrally located Room was adequately sized Friendly staff Will stay again
Shahrill M. Couples Malaysia, March 12, 2015
excellent hotel. nice location.

cleanliness. service and location.
it was all perfect. the staff very friendly. he help me a lot. he tried to entertain all my question about London. he help me a lot. nice staff. keep it up. the room was clean. location wise easy access to London Paddington station (underground) they called it the tube. nice train system. easy to go anywhere around London. nice hotel. will definitely come again to this hotel if I ever coming back to London. keep it up.
Darren S. Business travelers Canada, January 13, 2015
Good location

Location, price and proximity to public transport
Nice friendly staff. A little confusing with pre booking the English in stead of the normal continental breakfast. I thought the English breakfast would be served but it was all part of the continental breakfast.
Eltayeb M. Families with young children South Sudan, January 14, 2014

Location, price and comfort
Great location and good value for money. Room was comfortable with rapid access internet and on demand TV. Room was clean as was the bathroom. Bathroom modern with ceiling shower, really nice.
Ibrahim A. Business travelers Qatar, October 25, 2013
very bad hotel the rooms are very small the lobby

it was very bad as the hotel as rooms are very small
Siew H. Business travelers Malaysia, August 27, 2013
nice and clean

great location
Siew H. Business travelers Malaysia, August 26, 2013
staff are friendly

great location
Siew H. Business travelers Malaysia, August 25, 2013
friendly staff

location is great
< Previous page 1 - 10 of 99 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Kensington Gardens
  • Hyde Park Speakers' Corner
  • Marble Arch
  • Hyde Park
  • Wallace Collection

Heathrow International Airport By Car: Drive time from Heathrow International Airport to the Shaftesbury Metropolis London Hyde Park Hotel is approximately 50 minutes. By Tube: Take the Piccadilly (Dark Blue) Tube Line from Heathrow Underground Station to Earl’s Court Station and change to the District (Green) Tube Line to Paddington Station, which is 5 minutes walk to the Shaftesbury Metropolis London Hyde Park Hotel. By Train; Take the Heathrow Express Train to Paddington Station which is about 5 minutes walk from the hotel By Coach: Take a National Express Coach from Heathrow Airport Terminal 4 to Victoria Station, journey time is approximately 50 minutes. Then take a taxi or tube from Victoria Station.

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Hotel Area: Hyde Park

Customers like this hotel for:
Nearest transport:
  • Paddington (Circle & Bakerloo) Railway Station (0.3 Km / 4 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • London City Airport (15.5 Km)
  • London Heathrow Airport (20.1 Km)
Customer comments:
  • "Close to train station" , "Comfortable rooms" , "Nice service"
Top attractions in the area:
  • Hyde Park (1.0 Km / 12 min walk)
  • Four Seasons Chinese Restaurant (1.2 Km / 15 min walk)
  • Selfridges (1.3 Km / 16 min walk)
  • Madam Tussaud's (1.4 Km / 17 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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