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Recent customer comments

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All reviews (606)

Business travelers (341)

Couples (114)

Solo travelers (80)

Families with young children (23)

Families with older children (19)

Groups (29)

Very good
7.8
based on 606 reviews
Hotel Condition/Cleanliness
7.9
Location
8.9
Room Comfort/Standard
7.9
Staff Performance
7.6
Value for Money
7.6
Food/Dining
7.1

5 Jin L.
Malaysia
October 18, 2013
strategic location
location, near shopping area, transportation
No Wi-Fi connection, please provide free internet in-room or lobby area. Improve by providing clean towels and bed sheet.

6.7 Peng H.
Malaysia
October 18, 2013
Convenient, nice bed and clean environment
comfortable bed, clean room and centrally located
this hotel centrally located to all major shopping brand, easy access to taxi, clean room and comfortable bed.Unfortunately you have to pay RMB 120 for internet access. there are no wifi at public area which make us disappointed.

7.3 Peng H.
Malaysia
October 18, 2013
good location, clean room and nice bed
centrally located, clean room and comfortable bed
This hotel centrally located, easy access to major shopping area and surrounded by all luxury brand's shop. The environment is clean and the bed is comforatble. One weekness, the wifi charges is very high and there are no public wifi at the lobby.

8 Peter W.
United Kingdom
October 14, 2013
Nice surprise, recommend you stay
Location, cleanliness and value for money
Great service, comfortable, excellent location, clean, restaurants nearby, professional staff, friendly, I would recommend it to anyone. Works well with Agoda system

9 Bandana G.
India
May 10, 2014
very comfortable and breakfast was superb
Big rooms , Great breakfast , good location
Very comfortable with big rooms overlooking garden, Great breakfast, Easy access to public transport to travel to other parts of city . All in all very good

7 Wok P.
South Korea
October 22, 2013
It was good.
breakfast, near downtown,
price is cheap, but bath room is not good. Don't choose the smoking room because of smelling.

7.7 John O.
Nigeria
October 03, 2013
Relaxing
Breakfast, clean rooms, and helpful doormen
I had a two night stay at the Shanghai JC Mandarin Hotel Limited. The hotel was easy to find by taxi although the advertised distance to the places I intended to visit were wrong. Overall the hotel was clean, comfortable and situated in a decent area. I will gladly go back there and recommend it to friends.

7.7 Edward S.
United States of America
October 08, 2013
Overall, very positive.
room, location, front desk
very expensive internet access - $20/day - crazy in this day and age

7.7 Lim D.
Singapore
October 04, 2013
close to amenities
large room, bed and clean
pleasant and easy access to restaurant, will recommend to business associates.

4.3 Jagdish J.
Ghana
September 29, 2013
Will never stay there again
Nothing at all
Room had an off smell, carpet was really dirty and very old, pillows were smelly. I just was not happy staying there and will never stay there ever again.