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Excellent 8.2
Based on 70 reviews

Verified traveler reviews

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based on 70 reviews
  • Cleanliness 9.0
  • Facilities 8.0
  • Location 7.1
  • Room Comfort/Standard 8.4
  • Service 8.9
  • Value for money 8.4
  • Food/Dining 7.6

Aurora B. from Venezuela
Stayed 4 nights in April 2013
Nice hotel and very pleasant stay
Room, bathroom and relaxing
It was very pleasant, the only part that I didn't like was the overpriced breakfast. Not even eggs or special request. Far away from Xintiandi. I chose the hotel because I thought it was closer. Our room was very pretty and big. Very comfortable.
Reviewed May 03, 2013

Sayo H. from Japan
Business travelers
Stayed 6 nights in April 2013
World class quality
Staff was friendly and supportive, great break fast and clean and large room.
Nothing to complain, will stay here again for next business trip to Shanghai.
Reviewed April 30, 2013

ROGER L. from Singapore
Business travelers
Stayed 5 nights in October 2012
Very nice hotel
Location, friendly staffs and proximity to attractions
Very good and would like to stay there again when back in Shanghai
Reviewed March 27, 2013

Liew Y. from Malaysia
Solo travelers
Stayed one night in March 2013
Reasonable price for upgrade with breakfast
Luxury hotel
Reasonable price for room upgrade inclusive breakfast. Very satisfy for this and member enjoy free wifi is great.
Reviewed March 25, 2013

Evelyn K. from Singapore
Stayed 2 nights in February 2013
Got free upgrade to river view room, by knowing we
quiet location, but easy to get around, specially to shopping n dinning areas
Great views at River-view rooms, great service, staff are well trained, but breakfast buffet is just normal in terms of variety n freshness.
Reviewed February 16, 2013

Mariia N. from Russia
Business travelers
Stayed one night in January 2013
Beautiful hotel and great service
Room, breakfast, service are very good
I liked service - its fast, kind staff. Rooms is big, bright and very comfortable, also its equipped well. Bed was high, comfortable to sleep. Hotel in general is very quality
Reviewed January 29, 2013

Peggy L. from Malaysia
Business travelers
Stayed one night in August 2012
Definitely 5 Star
Luxury Standard
Luxury Standard but Location not Central the closest place of interest is at least 7 mins by cab... but still very accessible. Loved How the bathroom walls are sliding doors that open up so you can watch TV from the tub.
Reviewed December 05, 2012

Christopher M. from United States
Business travelers
Stayed 2 nights in November 2012
Great location, friendly staff
Great view from executive lounge
Had a great stay. Staff is great particularly in the restaurant. Lounge stays open late but practically shuts down at nine but other than that everything was great.
Reviewed November 19, 2012

James C. from Singapore
Business travelers
Stayed 3 nights in October 2012
Lovely hotel with a cozy lounge
Nice view of the HuangPu River
I like to stay at this hotel as it's located at an area which is quiet, less traffic yet not far from the city centre. The rooms are clean and you should try to request for a room with the HuangPu River view. It's very pretty at night.
Reviewed November 06, 2012

Carolina T. from Brazil
Business travelers
Stayed one night in October 2012
Very good hotel
The location is not good, the taxi lost and cannot find the hotel.
Reviewed November 05, 2012