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Shangri-La Hotel, Bangkok

89 Soi Wat Suan Plu, New Road, Bangrak, Bangkok Riverside, Bangkok, Thailand 10500

Recent customer reviews

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Excellent

9.0

based on 2030 reviews

1153 reviews in English

Value for Money
8.5
Location
9.1
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.8
All reviews (2030)
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Maria G. Couples Portugal, April 7, 2015
Nice Hotel by the River

The pool,
8
We stayed at the older wing of the Hotel, not astonishing but overall very clean and nice river view.
Myung S. Couples South Korea, April 6, 2015
The best

Best view of the river and fine services
10
The best
Randy P. Families with older children United States of America, April 6, 2015
Old world charm, grace, and magnificence

riverside location w/ free boat transfers to neighbor hotels and Asiatique night market, breakfast buffet, the ultra luxurious cylindrical marble shower in Horizon Club floor executive riverview sui
10
Pure luxury in every way when you book on a Horizon Club floor room/suite--floors 22 to 25. The river view from riverside and high above is worth every penny. The in-room design and materials used are grades above the lower floor rooms. Only gripe would be not having a second bathroom in the executive suite which is pretty standard in more modern 5 star hotels. Otherwise, simply magnificent stay!
Judith S. Solo travelers Australia, April 5, 2015
absolutely fantastic

pool, bed, cocktails
10
I checked in to chill out and that's exactly what happened. Early check in, the Horizon Club floor, the world's most comfortable bed and the club cocktails in the evening. I didn't have to think about a thing! The pool was clean and well supervised. The best weekend ever :)
Lee T. Families with older children Malaysia, April 5, 2015
GREAT LOCATION

CLEAN,GOOD LOCATION,FRIENDLY STAFF
10
A very nice and good location hotel,enjoyed staying here.
Kam Y. Families with older children Hong Kong, April 4, 2015
Great location and good hotel

location, view and food
10
Bryan M. Couples United Kingdom, April 3, 2015
Poor maintained room for the price

location, dining choice, staff attentiveness
8.3
I booked the Shangri-La as a surprise for my Thai wife as we had a day in Bangkok before flying onto another location. We felt our room (deluxe river side) the room standard failed to live up to the price and reputation of the name. The tiles in shower looked old and discoloured along with sealant poorly finished and an eyesore. But worst still one of the plug sockets in the room was completely loose and exposed the metal/cabling behind which was downright dangerous. Once out the room though we couldn't fault the staff or hotel and thought the food and beverage choice was the best I had experienced anywhere in thailand
Walter B. Couples United States of America, April 3, 2015
Great Location

Location, Service, price
9.3
Pure luxury in every way when you book on a Horizon Club floor room/suite--floors 22 to 25. The river view from riverside and high above is worth every penny. The in-room design and materials used are grades above the lower floor rooms. Only gripe would be not having a second bathroom in the executive suite which is pretty standard in more modern 5 star hotels. Otherwise, simply magnificent stay! Will definitely stay there again next time in Bangkok!!
Rutger D. Couples Netherlands, March 17, 2015
Great expirience

Outside dining, excellent breakfast and the happy hour in the Horizon
9
An amazing short stay on our way to Hua Hin. Great service and atmosphere!
Loviriza C. Couples Canada, March 12, 2015
Best hotel in Bangkok

Exceptional Hotel
10
Felt so exceptionally special. My husband and I stayed at the Krungthep Wing Riverside View Balcony. The view was amazing. The river was full of exciting things to see. The staff at the Krungthep Lounge was so good to us. We go for afternoon tea and cocktails. All included in our our room inclusions. We never expected such hospitality and service. We will definitely stay here again if ever we come back in Bangkok.
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