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Shangri-La Hotel, Bangkok

89 Soi Wat Suan Plu, New Road, Bangrak, Bangkok Riverside, Bangkok, Thailand 10500

Recent customer reviews

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Excellent

9.0

based on 2015 reviews

1145 reviews in English

Value for Money
8.5
Location
9.1
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.8
All reviews (2015)
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Christopher C. Business travelers United Kingdom, February 10, 2014
Fantastic and relaxing

Rooms, river location, spa
10
Fabulous. I love the hotel. Location is awesome overlooking the river. Lots to see. Restaurants. Hotel is great.
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Anthony L. Couples United Kingdom, February 1, 2014
Excellent.

Friendly staff,Nice swimming pool,Centrally located.
10
Excellent.do--
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Ronan H. Couples France, January 31, 2014
good service, good facilitues, great gym,

river, great service, great pool and garden
9.3
great stay, great service, nice view, great gym great breakfast
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Raymond V. Couples Netherlands, January 24, 2014
Very luxury hotel

Very good room, horizon club, fitness
9.7
The room was very comfortable. We stay in the clubroom with acces to the Horizon club. The service very very good breakfast and snacks. Nice swimming pool and fitness. Close to skytrain and shuttle boat.
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Junichi I. Solo travelers Japan, January 22, 2014
good for treating

quiete food riverside
8
good stuff food enviroment
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Junichi I. Business travelers Japan, January 21, 2014
avoid demonstration

clean goog-stuff riverside location
8
very confortable for food and nightlife
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Charles B. Couples United States of America, January 21, 2014
Absolutely perfect in every respect.

Service, staff, luxury.
10
Perfect in every way! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Gianmario M. Couples Italy, January 19, 2014
A wonderful calm island

The staff, the rooms, the garden
10
It is is what you expect from a five star hotel. Nice service, kind staff, everything clean ... of course it is not cheap, but it is worth. Just nearby the legendary Mandarin, in front of Peninsula, it is located on the river, in the nicest spot. You can easily walk to the catholic college of Assumption, get a taxi for the commercial centers or use the free shuttle to go to the night market.
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Edward P. Couples United Kingdom, January 19, 2014
Just superb, everything was right.

The staff were incredible, the location perfect and the whole experience was just wonderful
10
Everything was perfect, the only think we will say is our PA called ahead and told the hotel that my now fiance was proposing at the hotel that night and could they make the stay extra special, a note was made but nothing was said or offered. Other than this everything was perfect a real 5 star experience as it should be in our favourite city in the world.
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Mariannick L. Couples Austria, January 19, 2014
Luxurious and classy

Beautiful rooms, excellent service, delicious food
9
We only stayed one night here on our way through to Chiang Mai but it was a glorious start to the trip! We had arranged an airport pick-up by hotel limousine and they were right on time and exactly where they said they would be. We were met at the main entrance of the hotel and taken directly up to our beautiful room to check in. The room was spacious and comfortable with an enormous bathroom and lovely balcony overlooking the river. The bed was very comfortable i.e. not the usual Thai very firm bed! The gym is very well equipped however could probably do with a couple more treadmills as they were very popular! We had dinner at the Thai restaurant and thoroughly enjoyed our the set menu. Don't pass up the Tub Tim Grob for dessert, it's a revelation! We arranged an airport transfer back to the airport the next day and the staff were very helpful in regards to timing the trip given the local protests occurring at the time. We loved it here and would highly recommend it.
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