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Shangri-La Hotel, Bangkok

89 Soi Wat Suan Plu, New Road, Bangrak, Bangkok Riverside, Bangkok, Thailand 10500

Recent customer reviews

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Excellent

9.0

based on 2032 reviews

1153 reviews in English

Value for Money
8.5
Location
9.1
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.8
All reviews (2032)
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Peter M. Solo travelers Australia, November 28, 2013
An excellent choice for a short break in Banhkok

The River view, The river view, the river view
9.7
My 5 days were better than I expected. The location was what I wanted for a few days break and I was able to easily access other parts of the city when necessaary. The food in the riverside coffee shop was first class and a very pleasant swimming pool and pool side snacks. The staff were very helpful as I am a disabled traveller and airport pick-up on time and efficient.
Jacqueline Z. Couples Switzerland, November 27, 2013
Pure bliss

Breakfast, staff, location
10
We had an amazing stay at the Shangri-La. The hotel is awesome, super friendly and well trained staff, great location, easy access to BTS, very quiet, superbe food, incredible breakfast buffet. This place is highly recommendable.
Sally A. Business travelers New Zealand, November 27, 2013
Fabulous

Design, service, food
10
Loved it. Will definitely stay here again. Everything had been thought of, and I had a great time.
Stephen P. Solo travelers Australia, November 22, 2013
Excellent staff, from arrival to departure.

Courteous staff who are well trained and experienced in the hotel business. They know how to take care of guests in a no nonsense professional manner.
9.7
Bangkok is wonderful, busy and at times a bit crazy. The Shangri-La, with rooms overlooking the river and the city, the views great at anytime of day. The pool and dining areas on the edge of the river provide a place to relax where there is a breeze from the river and the the open space. The health club / gym is excellent, great staff. The rooms are very good. The service from all staff was excellent when we stayed there.
Thomas E. Solo travelers Norway, November 22, 2013
Bad room, OK staff, very good location

very good location, OK food, OK staff, Bad room
5.3
Standard lower than expected. Bad rooms. OK service.
Franko K. Couples Australia, November 21, 2013
5 star hotel by the river with everything

Staff, hotel design, peaceful/relaxed and the most pleasant hotel to stay at
10
"As smooth as silk" for service with friendly staff that ensure your stay is relaxed and enjoyable.
Philips H. Groups Indonesia, November 21, 2013
super comfy!

large room, easy access, perfect location
8.7
it was ok. the room the breakfast everything was perfect
Stefan P. Couples Germany, November 20, 2013
Entspannen mitten in der City

Pool, Lage, View
8.3
Peter S. Business travelers Germany, November 18, 2013
Became a bit an old lady, yet with class

real hotel flair, chapraya view, city access through the river
7.7
The hotel itself is a typical 5-star hotel of the asian hemisphere. it is in no way comparable to the shangri la in hong kong. yet its set next to the breathtaking chapraya river, you can explore bangkok via streets or the river. very educated and old school hotel employees, s-class limo available, free internet. design and features are from another time ... who has slept before in the waldorf astoria in new york knows what i want to say. yet - the shangri la is a classic, costs less than half of the mandarin oriental and sits just 2 blocks away from it. a bit frustrating is the neighborhood. you cannt just walk outside and dive into downtown. there is only a very small soi infront, that has only 1 thai local restaurant and some little shops. it needs a taxi ride of 20 minutes to reach places like emporium dept store or active downtown. therefore you are at the river - so if your intentiaon is rather to hop temple sights by boat ..this is the place you want to be.
Gene L. Couples United States of America, November 18, 2013
Great views of the river and city from the balcony

Corner room with king bed with large windows in the bathroom, bedroom with sofa, and sliding door onto large balcony
8.7
We upgraded our Deluxe City view room for a river view with balcony in the Shangri-La Wing for about 900 Thai bhat more nightly. It was definitely worth the extra expense as we were in Bangkok for the Loy Krathong festival. The festival is along the Chao Phraya River and includes lighted boats on the river, fireworks, and candlelit lanterns floating in the sky and in the river. The view from our corner room was great, we could see all of the activities and even some of the hotel show that was in the pool area. The room had a sofa built in alcove with a bay window on the wall opposite the bed, the sliding patio door adjacent to the bed, and a large bay window in the bathroom above the tub. The bathroom was large with a double sink vanity and a glass enclosed stall shower. There were complimentary bottles of drinking water and topical fruits daily. The hotel also offered a free boat shuttle to and from the River City shopping center but it is only avaiable on a schedule. The Shangri-La Hotel was an excellent choice and one block to the Sky Train (Saphan Taksin station) which is the public transit system above ground is fast, convenient and inexpensive (34 to 42 Thai baht/person/one-way). The streets in Bangkok are so congested by car at peak traffic hours that it is quicker to walk, take the sky train or Chao Praya Express boats. We thoroughly enjoyed our stay at the Shangri-La Bangkok, definitely a 5 star in the top 3 great hotels in Bangkok.
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