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Shangri-La Hotel, Bangkok

89 Soi Wat Suan Plu, New Road, Bangrak, Bangkok Riverside, Bangkok, Thailand 10500 (Show on map)

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Shangri-La Hotel, Bangkok Bangkok - Salathip Restaurant Shangri-La Hotel, Bangkok Bangkok - Salathip Restaurant Shangri-La Hotel, Bangkok Bangkok - Salathip Restaurant Shangri-La Hotel, Bangkok Bangkok - Angelini Restaurant Shangri-La Hotel, Bangkok Bangkok - Chi Spa Water Therapies Shangri-La Hotel, Bangkok Bangkok - Swimming Pool at Krungthep Wing Shangri-La Hotel, Bangkok Bangkok - Main Swimming Pool Shangri-La Hotel, Bangkok Bangkok - Locker Room at Health Club Shangri-La Hotel, Bangkok Bangkok - The Boardroom Suite Shangri-La Hotel, Bangkok Bangkok - The Garden Gallery Shangri-La Hotel, Bangkok Bangkok - Thai Wedding Ceremony by the River Shangri-La Hotel, Bangkok Bangkok - Grand Ballroom Banqueting Shangri-La Hotel, Bangkok Bangkok - Shang Palace Entrance Shangri-La Hotel, Bangkok Bangkok - Chi Spa -  Eternity Light Soak Shangri-La Hotel, Bangkok Bangkok - Garden Suite Shangri-La Hotel, Bangkok Bangkok - Chi Spa - Signature Aromatherapy Burner
Shangri-La Hotel, Bangkok Bangkok - Chi Private Spa Suite - The Luxury of Space Shangri-La Hotel, Bangkok Bangkok - Chi Spa - Entrance Shangri-La Hotel, Bangkok Bangkok - Chi Spa - Inner Sanctum Shangri-La Hotel, Bangkok Bangkok - Chi Spa - Entrance by the Pool Shangri-La Hotel, Bangkok Bangkok - Retail Therapy at Chi Spa Shangri-La Hotel, Bangkok Bangkok - Chi Spa - Wet Treatment Suite Shangri-La Hotel, Bangkok Bangkok - Chi Spa - Spacious Interiors Shangri-La Hotel, Bangkok Bangkok - Deluxe room Shangri-La Hotel, Bangkok Bangkok - Apart Studio Shangri-La Hotel, Bangkok Bangkok - Garden gallery Shangri-La Hotel, Bangkok Bangkok - Family room Shangri-La Hotel, Bangkok Bangkok - Horizon Executive Suite
Area: Bangkok Riverside Number of Rooms: 802
Free Wi-Fi

Recent customer reviews

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Fantastic

9.0

based on
1720 reviews

Value for Money
8.5
Location
9.1
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.8
All reviews (1720)
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Mengxi W. Couples China, March 1, 2015
Excellent stay

very comfortable room, great river view, good service
9.7
Very clean, and stylish room, great river view from the high floor, good service and great value for money
Hege M. Business travelers Myanmar, March 1, 2015
review

The location, facilities and nice house keeping
8.3
I stayed at the Horizon Club this time due to that fact that all other rooms were booked. While the room I got at the Horizon Club was fine, I found the deluxe with balcony better although it is actually cheaper. The ventilation in the room was either too humid or too cold. I also found that the reception staff at the 24th floor (apart from one) and the staff in the break-fast area polite, but not very friendly or particularly attentive, in comparison to the staff on the ground-floor who always have been very welcoming and nice. It should be said that the hotel was pretty full and that in general impacted teh service standard as compared to other times I have stayed in the hotel.
Kian W. Families with young children Malaysia, February 27, 2015
A comfortable stay at a 5 star hotel

Comfortable, River View & Clean
8.3
The room area is acceptable, not too big or too small. A fully carpeted floor and comfortable bed made me felt very relax after a whole day of sight seeing. The breakfast spread is reasonable and staff are all really well trained. The hotel also allow me to have a late checkout. I will definitely come back and stay again.
Yuet S. Families with older children Hong Kong, February 26, 2015
a great exp. shangri-la

good location .
8.7
Good for travelling with family
Joseph A. Solo travelers United States of America, February 24, 2015
Single man

Location, pool area,
6.7
It was only okay. In my wing, no restaurant no bar. Really far walk to get these services. Did not like that at all. Service by pool and in lounge not good. Would not stay here again
Roland K. Groups Germany, February 24, 2015
Great experience with minor issues

comfort, design, locatuon
9
Certainly one of the best choices in Bangkok. Amazing how many people they can handle at this high level of service and friendliness. The location is just superb, overlooking the river with easy access to both BTS and boats. Minor drawbacks are that the checkin procedure was one of the longest I ever experienced (about 25min) and the portions at Angelino restaurant are too small. HINT : Avoid comin during Chinese new year, otherwise your experience may be spoilt by these noisy and uncultivated folks.
Jiachun Z. Solo travelers China, February 20, 2015
Good service

Upgrade the room, birthday gift and easy go to city center
9.7
Very good service and very good view. Easy to go to city center.
Jawad A. Couples Malaysia, February 8, 2015
Best place to stay in Bangkok for many reasons

Proximity to shopping, away from traffic, beautiful river view
10
Ng S. Couples Singapore, February 7, 2015
Not as good as I expected,won't trust agoda rating

Room service, river view
6.7
The staff are not so good and friendly. Staff here not so efficient here too and most times I feel invisible
Deborah C. Couples United Kingdom, February 5, 2015
Bitterly disappointed

Location
6
When you think Shangri-La, you tend to think opulence, class, impeccable service, a memorable stay... Unfortunately these expectations proved to be far too high. We stayed at the hotel for 3 nights having spent two previous nights at The Sukhothai, which incidentally was fantastic, making our experience at the Shangri-La even more gutting. The staff had a somewhat "whatever-shoulder shrug" attitude and a wholly corporate feel. The pool area was crowded and there were construction works going on right behind it. When you have paid a substantial sum of money to stay at the hotel, the sound of a chop-saw and hammering at the poolside seems completely unfair. I called guest services to find out how long it would be going on for and the lady said she would find out for me. I never received a call back. Pretty much sums up the lack of customer care Shangri-La provides, but then there will always be other customers won't there, because they're The Shangri-La. Overall, our room was small and tired, service was upsetting, construction work was unforgivable, and we wished we had booked somewhere else. Will never return.

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Customer Reviews - Shangri-La Hotel, Bangkok, Bangkok

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