or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Shangri-La Hotel, Bangkok

89 Soi Wat Suan Plu, New Road, Bangrak, Bangkok Riverside, Bangkok, Thailand 10500 (Show on map)

Book now!

Shangri-La Hotel, Bangkok Bangkok - Salathip Restaurant Shangri-La Hotel, Bangkok Bangkok - Salathip Restaurant Shangri-La Hotel, Bangkok Bangkok - Salathip Restaurant Shangri-La Hotel, Bangkok Bangkok - Angelini Restaurant Shangri-La Hotel, Bangkok Bangkok - Chi Spa Water Therapies Shangri-La Hotel, Bangkok Bangkok - Swimming Pool at Krungthep Wing Shangri-La Hotel, Bangkok Bangkok - Main Swimming Pool Shangri-La Hotel, Bangkok Bangkok - Locker Room at Health Club Shangri-La Hotel, Bangkok Bangkok - The Boardroom Suite Shangri-La Hotel, Bangkok Bangkok - The Garden Gallery Shangri-La Hotel, Bangkok Bangkok - Thai Wedding Ceremony by the River Shangri-La Hotel, Bangkok Bangkok - Grand Ballroom Banqueting Shangri-La Hotel, Bangkok Bangkok - Shang Palace Entrance Shangri-La Hotel, Bangkok Bangkok - Chi Spa -  Eternity Light Soak Shangri-La Hotel, Bangkok Bangkok - Garden Suite Shangri-La Hotel, Bangkok Bangkok - Chi Spa - Signature Aromatherapy Burner
Shangri-La Hotel, Bangkok Bangkok - Chi Private Spa Suite - The Luxury of Space Shangri-La Hotel, Bangkok Bangkok - Chi Spa - Entrance Shangri-La Hotel, Bangkok Bangkok - Chi Spa - Inner Sanctum Shangri-La Hotel, Bangkok Bangkok - Chi Spa - Entrance by the Pool Shangri-La Hotel, Bangkok Bangkok - Retail Therapy at Chi Spa Shangri-La Hotel, Bangkok Bangkok - Chi Spa - Wet Treatment Suite Shangri-La Hotel, Bangkok Bangkok - Chi Spa - Spacious Interiors Shangri-La Hotel, Bangkok Bangkok - Deluxe room Shangri-La Hotel, Bangkok Bangkok - Apart Studio Shangri-La Hotel, Bangkok Bangkok - Garden gallery Shangri-La Hotel, Bangkok Bangkok - Family room Shangri-La Hotel, Bangkok Bangkok - Horizon Executive Suite
Area: Bangkok Riverside Number of Rooms: 802
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

9.0

based on
1705 reviews

Value for Money
8.5
Location
9.1
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.8
All reviews (1705)
Sort by:
Joseph A. Solo travelers United States of America, February 24, 2015
Single man

Location, pool area,
6.7
It was only okay. In my wing, no restaurant no bar. Really far walk to get these services. Did not like that at all. Service by pool and in lounge not good. Would not stay here again
Roland K. Groups Germany, February 24, 2015
Great experience with minor issues

comfort, design, locatuon
9
Certainly one of the best choices in Bangkok. Amazing how many people they can handle at this high level of service and friendliness. The location is just superb, overlooking the river with easy access to both BTS and boats. Minor drawbacks are that the checkin procedure was one of the longest I ever experienced (about 25min) and the portions at Angelino restaurant are too small. HINT : Avoid comin during Chinese new year, otherwise your experience may be spoilt by these noisy and uncultivated folks.
Jiachun Z. Solo travelers China, February 20, 2015
Good service

Upgrade the room, birthday gift and easy go to city center
9.7
Very good service and very good view. Easy to go to city center.
Jawad A. Couples Malaysia, February 8, 2015
Best place to stay in Bangkok for many reasons

Proximity to shopping, away from traffic, beautiful river view
10
Ng S. Couples Singapore, February 7, 2015
Not as good as I expected,won't trust agoda rating

Room service, river view
6.7
The staff are not so good and friendly. Staff here not so efficient here too and most times I feel invisible
Deborah C. Couples United Kingdom, February 5, 2015
Bitterly disappointed

Location
6
When you think Shangri-La, you tend to think opulence, class, impeccable service, a memorable stay... Unfortunately these expectations proved to be far too high. We stayed at the hotel for 3 nights having spent two previous nights at The Sukhothai, which incidentally was fantastic, making our experience at the Shangri-La even more gutting. The staff had a somewhat "whatever-shoulder shrug" attitude and a wholly corporate feel. The pool area was crowded and there were construction works going on right behind it. When you have paid a substantial sum of money to stay at the hotel, the sound of a chop-saw and hammering at the poolside seems completely unfair. I called guest services to find out how long it would be going on for and the lady said she would find out for me. I never received a call back. Pretty much sums up the lack of customer care Shangri-La provides, but then there will always be other customers won't there, because they're The Shangri-La. Overall, our room was small and tired, service was upsetting, construction work was unforgivable, and we wished we had booked somewhere else. Will never return.
Robert P. Business travelers United States of America, February 4, 2015
Great hotel, great location on the Riverside

Location, View, Pool
9.3
I only stayed one night in the Shangri-La but would definitely go back for a longer stay if the occasion permits. True international standard 5-star hotel (not always the case in Bangkok) with a great location, pool area and breakfast buffet.
Pitithitiya D. Couples Thailand, January 30, 2015
The best!

cleanliness and beautiful
9.3
I am so happy
Guy L. Business travelers Australia, January 24, 2015
Nice stay

Pools, restaurants, location
8
Very pleasant stay thanks
Rod M. Couples United Kingdom, January 21, 2015
Great hotel with5* service

Quality, location, outdoor pool area
9.3
Have stayed here a number of times when the deal has allowed. It has that feel good , quality factor. The lounge area off the lobby has always felt a bit soulless - dont know why as they have a lovely vista siting at the Long Bar there. Always a pleasure staying here with access to the Skytrain at the back of the main hotel just a few meters away. The hotel can arrange taxi to airport for 400b fixed charge to include tolls.

Book now!

Sale ends soon!

Shangri-La Hotel, Bangkok BangkokShangri-La Hotel, Bangkok Bangkok - Salathip Restaurant Shangri-La Hotel, Bangkok Bangkok - Salathip RestaurantShangri-La Hotel, Bangkok Bangkok - Salathip RestaurantShangri-La Hotel, Bangkok Bangkok - Angelini RestaurantShangri-La Hotel, Bangkok Bangkok - Chi Spa Water TherapiesShangri-La Hotel, Bangkok Bangkok - Swimming Pool at Krungthep Wing Shangri-La Hotel, Bangkok Bangkok - Main Swimming PoolShangri-La Hotel, Bangkok Bangkok - Locker Room at Health ClubShangri-La Hotel, Bangkok Bangkok - The Boardroom SuiteShangri-La Hotel, Bangkok Bangkok - The Garden GalleryShangri-La Hotel, Bangkok Bangkok - Thai Wedding Ceremony by the RiverShangri-La Hotel, Bangkok Bangkok - Grand Ballroom BanquetingShangri-La Hotel, Bangkok Bangkok - Shang Palace EntranceShangri-La Hotel, Bangkok Bangkok - Chi Spa -  Eternity Light SoakShangri-La Hotel, Bangkok Bangkok - Garden SuiteShangri-La Hotel, Bangkok Bangkok - Chi Spa - Signature Aromatherapy BurnerShangri-La Hotel, Bangkok Bangkok - Chi Private Spa Suite - The Luxury of Space Shangri-La Hotel, Bangkok Bangkok - Chi Spa - EntranceShangri-La Hotel, Bangkok Bangkok - Chi Spa - Inner SanctumShangri-La Hotel, Bangkok Bangkok - Chi Spa - Entrance by the PoolShangri-La Hotel, Bangkok Bangkok - Retail Therapy at Chi SpaShangri-La Hotel, Bangkok Bangkok - Chi Spa - Wet Treatment SuiteShangri-La Hotel, Bangkok Bangkok - Chi Spa - Spacious InteriorsShangri-La Hotel, Bangkok Bangkok - Deluxe roomShangri-La Hotel, Bangkok Bangkok - Apart StudioShangri-La Hotel, Bangkok Bangkok - Garden galleryShangri-La Hotel, Bangkok Bangkok - Family roomShangri-La Hotel, Bangkok Bangkok - Horizon Executive SuiteShangri-La Hotel, Bangkok Bangkok - Specialty Suite Shangri-La Hotel, Bangkok Bangkok - Horizon Executive SuiteShangri-La Hotel, Bangkok Bangkok - Grand ballroom wedding receptionShangri-La Hotel, Bangkok Bangkok - One bedroom - LivingShangri-La Hotel, Bangkok Bangkok - BathroomShangri-La Hotel, Bangkok Bangkok - Executive Suite LoungeShangri-La Hotel, Bangkok Bangkok - Two bedroom - LivingShangri-La Hotel, Bangkok Bangkok - Grand ballroom gala dinnerShangri-La Hotel, Bangkok Bangkok - ExteriorShangri-La Hotel, Bangkok Bangkok - Deluxe roomShangri-La Hotel, Bangkok Bangkok - Hotel MapShangri-La Hotel, Bangkok Bangkok - Horizon Club Lounge - EntranceShangri-La Hotel, Bangkok Bangkok - Deluxe roomShangri-La Hotel, Bangkok Bangkok - Deluxe roomShangri-La Hotel, Bangkok Bangkok - Horizon Executive SuiteShangri-La Hotel, Bangkok Bangkok - Premier SuiteShangri-La Hotel, Bangkok Bangkok - Horizon Club LoungeShangri-La Hotel, Bangkok Bangkok - Premier SuiteShangri-La Hotel, Bangkok Bangkok - LobbyShangri-La Hotel, Bangkok Bangkok - RestaurantShangri-La Hotel, Bangkok Bangkok - RestaurantShangri-La Hotel, Bangkok Bangkok - Lobby NightShangri-La Hotel, Bangkok Bangkok - Health ClubShangri-La Hotel, Bangkok Bangkok - Health ClubShangri-La Hotel, Bangkok Bangkok - Swimming PoolShangri-La Hotel, Bangkok Bangkok - BalconyShangri-La Hotel, Bangkok Bangkok - GardenShangri-La Hotel, Bangkok Bangkok - Specialty SuiteShangri-La Hotel, Bangkok Bangkok - LobbyShangri-La Hotel, Bangkok Bangkok - Deluxe RoomShangri-La Hotel, Bangkok Bangkok - EntranceShangri-La Hotel, Bangkok Bangkok - AngeliniShangri-La Hotel, Bangkok Bangkok - Nearby AttractionShangri-La Hotel, Bangkok Bangkok - Swimming PoolShangri-La Hotel, Bangkok Bangkok - RestaurantShangri-La Hotel, Bangkok Bangkok - Presidential Suite Shangri-La Hotel, Bangkok Bangkok - Premier SuiteShangri-La Hotel, Bangkok Bangkok - Next2 RestaurantShangri-La Hotel, Bangkok Bangkok - Executive LoungeShangri-La Hotel, Bangkok Bangkok - InteriorShangri-La Hotel, Bangkok Bangkok - Meeting set upShangri-La Hotel, Bangkok Bangkok - AngeliniShangri-La Hotel, Bangkok Bangkok - The StudyShangri-La Hotel, Bangkok Bangkok - BallroomShangri-La Hotel, Bangkok Bangkok - Meeting set upShangri-La Hotel, Bangkok Bangkok - Next2 RestaurantShangri-La Hotel, Bangkok Bangkok - ViewShangri-La Hotel, Bangkok Bangkok - Salathip RestaurantShangri-La Hotel, Bangkok Bangkok - AngeliniShangri-La Hotel, Bangkok Bangkok - ShopsShangri-La Hotel, Bangkok Bangkok - LobbyShangri-La Hotel, Bangkok Bangkok - LobbyShangri-La Hotel, Bangkok Bangkok - Nearby TransportShangri-La Hotel, Bangkok Bangkok - Salathip RestaurantShangri-La Hotel, Bangkok Bangkok - Shang PalaceShangri-La Hotel, Bangkok Bangkok - AngeliniShangri-La Hotel, Bangkok Bangkok - Deluxe

Customer Reviews - Shangri-La Hotel, Bangkok, Bangkok

AS-AGWEB-3C03