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Excellent 9.0
Based on 2046 reviews

Recent customer comments

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based on 2046 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.9
  • Location 9.1
  • Room Comfort/Standard 9.2
  • Staff Performance 9.2
  • Value for Money 8.5
  • Food/Dining 8.8

5.6 Carl P.
United Kingdom
May 11, 2016
Great location but the Riverside Wing in which we stayed lacked facilities and the room service was so slow

9.6 WONG S.
Hong Kong
May 09, 2016
Nice stay
Good service!

9.2 Hai V.
May 09, 2016
Good choice
Cleanliness, Staff and Facilities

9.6 Scott W.
United Kingdom
May 05, 2016
as expected..
Beautiful building and stay - just wish they had no hassle check out time like Le Meridian

10 panupon K.
May 04, 2016
Impressive privacy and will definitely come back again.
Impressive privacy and will definitely come back again.

10 Nicky B.
United Kingdom
May 01, 2016
Super Location

9.2 Georgia T.
April 29, 2016
Krungthep Wing a must
Excellent staff, facilities such as private pool & great location right next to BTS Skytrain.

8 Panida J.
April 27, 2016
Shangrila hotel
The facilities are a bit old. The room as well but the service was very good. Staffs are friendly and helpful. We just wanted to try to stay near the river for a change. At the end the price we paid not worth.

10 sarah B.
United States
April 23, 2016
Three nights was not enough
My only regret is we didn't have more days at the Shangri-la. Everything exceeded my expectations. The room is spacious and well appointed with a seating area and balcony, large shower plus an oversized tub. Amenities included delicious fruit replenished daily, teas, coffee and even cookies one night. The service made us feel like VIP's. The access to the river, and local street food was perfect, plus an easy walk to the Sky Bar (don't miss sunset there). We wished we another day or two to enjoy the pool and fitness center. I will stay here next time.

9.2 Gilbert S.
April 21, 2016
Very good hotel with all the good service and requirements of a good hotel. Highly recommended. Very comfortable stay.