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Shangri-La Hotel, Bangkok

89 Soi Wat Suan Plu, New Road, Bangrak, Bangkok Riverside, Bangkok, Thailand 10500 (Show on map)

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Area: Bangkok Riverside Number of Rooms: 802
Free Wi-Fi

Recent customer reviews

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Fantastic

8.8

based on
230 reviews

Value for Money
8.3
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.0
Food/Dining
8.6
Solo travelers (230)
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Philip H. Solo travelers United States of America, May 9, 2015
Unsatisfactorily Unreliable

Food, Comfort, Amenities
8.3
Upon making my reservation, I clearly wrote a request for the hotel car to pick me up at the airport. The car never came. After I called the hotel, they informed me that they were unaware of my request and would therefore be unable to send a car to pick me up. I then sat at the airport waiting and waiting for a public taxi. This was not amended or addressed by management.
Mark B. Solo travelers United States of America, May 6, 2015
Not worth it

It didn't fall down when I was there, close to the BTS
5
Qin S. Solo travelers China, May 3, 2015
good hotel as five star, but the breakfirst

nice swimming poor, friendly service, nice view
9.7
as 5 star hotel is suitable, we living the top floor, nice view. but the breakfast restaurant is too rush and the the food place setting is not so reasonable, the egg cooking waiting long time
Joon K. Solo travelers Malaysia, May 3, 2015
Absolutely lovely hotel and comfortable stay...

1) Excellent location with beautiful river view. 2) Friendly and efficient staff and management. 3) Fabulous service level.
9.7
Truly enjoyable stay... Always feel at home at this "home away from home"...
Judith S. Solo travelers Australia, April 5, 2015
absolutely fantastic

pool, bed, cocktails
10
I checked in to chill out and that's exactly what happened. Early check in, the Horizon Club floor, the world's most comfortable bed and the club cocktails in the evening. I didn't have to think about a thing! The pool was clean and well supervised. The best weekend ever :)
Joseph A. Solo travelers United States of America, February 24, 2015
Single man

Location, pool area,
6.7
It was only okay. In my wing, no restaurant no bar. Really far walk to get these services. Did not like that at all. Service by pool and in lounge not good. Would not stay here again
Jiachun Z. Solo travelers China, February 20, 2015
Good service

Upgrade the room, birthday gift and easy go to city center
9.7
Very good service and very good view. Easy to go to city center.
Tee L. Solo travelers Malaysia, January 17, 2015
excellent hotel

clean, comfortable and convenience
10
Good
Andreas D. Solo travelers Germany, January 16, 2015
fantastic location, rooms US standard

Service, Location, Lobby,
8.7
+ fantastic location , great views on the river, service is outstanding - professional, helpful, and very charming the pool is huge - the lobby spacious with beautiful light river view rooms have fantastic view on the very lively river - rooms are very american standard - uncharming - completely carpeted (instead of the beautiful wood in many places) huge ugly TV altar like in typical hiltons is US - could be somewhere in Idaho, missing Thai style charme at all
Robert D. Solo travelers United States of America, December 21, 2014
Shangri La 2014

Room, staff, view
9.7
I've stayed here about 10 times now. Sometimes for work. The hotel is amazing and right next to the sky train to get about the city. The location on the river is beautiful and interesting. Many of the rooms have views of the river or you can enjoy a drink or meal on the waters edge. The staff could not be more hepful and professional. The decor is Thaikand and very special. Be sure to catch the Jazz singer on the weekends.

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Customer Reviews - Shangri-La Hotel, Bangkok, Bangkok

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