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Excellent 8.7
Based on 414 reviews

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About Shangri-La Hotel Dubai


The Shangri-La Hotel Dubai is conveniently located in the heart of Dubai and offers the highest standard of accommodation, personalized service, special privileges, and amenities. With two ballrooms, three meeting rooms, and state-of-the-art audio-visual equipment, the Shangri-La Hotel Dubai is the ideal venue for gatherings of every kind. The nine restaurants and bars at the property offer a fusion of global tastes accentuated by stylish interiors. The variety of cuisines available to guests includes Vietnamese, Moroccan, Cantonese, Shanghaies, international buffets, and seafood. Room service is also available 24 hours a day. The Lobby Lounge is also open all day and all night, providing a wide range of refreshments. The 302 well-appointed guestrooms and suites at the Shangri-La Hotel Dubai offer a variety of styles and sizes and provide a range of amenities to ensure a relaxing stay.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool
  • indoor pool

Land sports

  • tennis courts
  • squash courts

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Thai
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Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.

Breakfast, lunch, and dinner is available at an additional charge per person. Rates and times may vary depending on the day or type of meal. Please contact the property for more information.

The property has a strict no-party policy.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 290 AED
Breakfast Charge (when not included in room rate): 145 AED
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5. Km
Distance to Airport: 15. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 43
Number of Restaurants: 5
Number of Rooms : 302
Time to Airport (Minutes): 15
Year Hotel Built: 2003
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Food, drink and entertainment

Shang Palace

Shang Palace

An advocate of the fragrance of Chinese culture, Shangri-Las signature restaurant Shang Palace showcases traditional Cantonese cuisine and provincial specialties in a modern Chinese setting.

Hoi An

Hoi An

Hoi An offers modern Vietnamese cuisine with French influences, served in a vibrant and colourful, yet comfortable atmosphere.

Dunes Cafe

Dunes Cafe

The new Dunes Caf offers an all-day dining experience with live cooking stations. Watch our world class chefs prepare your food la minute as part of our international buffet. An la carte menu is also available to suit every mood and palate, from breakfast through to dinner

Balcony Bar

Balcony Bar

Unwind at Balcony Bar with cocktails, fine wines, liquors and cigars.

Balcony Bar

Balcony Bar

Overlooking the hotels chic lobby, Balcony Bar, is a welcoming retreat from the stresses of the day. Relax and sink into the sumptuous leather armchairs and wile away some time over coffee, sample our selection of craft cocktails with friends, or enjoy an aperitif or a nightcap from our extensive list of premium beverages. Balcony Bar is open throughout the day and is the perfect place for those who enjoy the finer things in life.

Shang Palace

Shang Palace

The signature restaurant of Shangri-La Hotels worldwide, Shang Palace, offers a delightful taste of traditional Cantonese cuisine. Renowned for its Yum Cha, acclaimed Beijing Duck and extensive list of fragrant teas and other authentic beverages, Shang Palace offers a wide selection of exquisite, mouth-watering Cantonese and provincial delicacies, complemented by authentic Chinese hospitality. Whether its for a banquet or more intimate occasion, Shang Palaces unique fusion of a mystical Far Eastern ambiance and the finest cuisine ensures a truly memorable dining experience.

Ikandy Ultralounge

Ikandy Ultralounge

A relaxed, funky outdoor lounge, with incredible views of the Burj Khalifa. One of Dubais best kept secrets, with live DJs playing throughout the evening, this stunning roof-top venue blends poolside bliss with signature cocktails, refreshing, flavoured shisha, delicious light bites and the perfect place to unwind after work or on the weekend. For those wanting something a little livelier, Thursdays and Fridays are party nights. An urban oasis in the heart of the city meet, eat, chill and thrill, ikandy has it all!



Junoon, meaning "passion" in Hindi, is the acclaimed Michelin-starred, contemporary Indian Restaurant from New York. With a diverse menu, offering an innovative take on traditional Indian recipes, complemented by an extensive crafted beverage list, the relaxed, welcoming atmosphere and old world artistry blended with sophisticated, modern touches reflects the diversity of India. Junoon is dedicated to delivering the finest dining experience the tastes, hospitality and luxury that Indian cuisine has to offer.

The Act Dubai

The Act Dubai

The Act was created by Simon Hammerstein, a New-York-City-nightlife theatre entrepreneur and business partner at Variety Worldwide. The Act Dubai is a unique concept that combines the best of theatre, nightlife and dining venues and provides guests with an original, sophisticated experience. The 10,000-sq-ft multi-level venue is located on the 42nd floor of Shangri-La Hotel, Dubai, which makes it the highest theatre venue in the world. The venue's vintage Victorian-theatre design blends seamlessly with its classic fit out and royal blue velvet fabrics and is finished by antique wooden flooring. A VIP area and exclusive dining tables surround the main stage. In addition, private theatre-themed booths on the first and second levels cater to larger private groups.

Lobby Lounge

Lobby Lounge

The Lobby Lounge, on the ground floor of the hotel, offers the perfect blend of Asian and Arabic hospitality in chic surroundings. The tranquil ambience makes it the ideal place to meet clients for an informal business meeting, enjoy a specialty tea or coffee with friends, or savour a pre-dinner beverage as you take in the relaxing sounds of our in-house band. Open 24 hours, our attentive team is always on hand to serve you a light meal or a late night snack.

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Agoda Verified Reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.0
  • Location 8.8
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.0
  • Food/Dining 8.4

10 Pedro O.
June 20, 2016
Fantastic Hotel
Shangri-La is an example of what luxury is all about, amazing service and Hotel, I was upgraded on my very first time in the Hotel to a mesmerising deluxe room. The lunch buffet is delicious with a lot of variety.

9.6 David W.
United Kingdom
June 14, 2016
Great Hotel and Staff
My wife and I spent 2 days at the Shangri- La and were greatly impressed by the friendly and efficient staff . The breakfast was of a very high standard . We also joined the club that included evening cocktails and found this very good value . Dave and Razeya South Africa

9.6 Nazar M.
June 04, 2016

10 Abdul M.
May 30, 2016
My Home in Dubai
Shangri-La Hotel Dubai, Sh. Zayed Road is my home address in Dubai. Can Not say more.

10 Danilo P.
May 26, 2016
Shangri-La as in paradise on earth!
Unforgettable stay in an excellent hotel in a nice location.

7.2 Hong Y.
May 26, 2016
Always need to pay more for smoking room

10 Pravin P.
May 19, 2016
Stunning Hotel, Great Location
Booked this hotel due to proximity to Burj Khalifa, had an amazing view of the building. Convenient hypermarket just behind the hotel and the street had a number of great eateries. Only about 20-25 minutes to the traditional souks as well.

9.6 Thanapat J.
May 16, 2016
Perfect, nothing to complain
Comply with 5 stars hotel standard

10 firas A.
May 05, 2016
wonderful hotel
location service and the staff were all really amazing

9.2 Salim A.
May 03, 2016
Place To Be
The Best Hotel on Sheikh Zayed Road Dubai