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About Shangri-La Hotel Dubai


The Shangri-La Hotel Dubai is conveniently located in the heart of Dubai and offers the highest standard of accommodation, personalized service, special privileges, and amenities. With two ballrooms, three meeting rooms, and state-of-the-art audio-visual equipment, the Shangri-La Hotel Dubai is the ideal venue for gatherings of every kind. The nine restaurants and bars at the property offer a fusion of global tastes accentuated by stylish interiors. The variety of cuisines available to guests includes Vietnamese, Moroccan, Cantonese, Shanghaies, international buffets, and seafood. Room service is also available 24 hours a day. The Lobby Lounge is also open all day and all night, providing a wide range of refreshments. The 302 well-appointed guestrooms and suites at the Shangri-La Hotel Dubai offer a variety of styles and sizes and provide a range of amenities to ensure a relaxing stay.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool
  • indoor pool

Land sports

  • tennis court(s)
  • squash court(s)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Languages Spoken

  • English
  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Thai
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Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.

Breakfast, lunch, and dinner is available at an additional charge per person. Rates and times may vary depending on the day or type of meal. Please contact the property for more information.

The property has a strict no-party policy.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 290 AED
Breakfast Charge (when not included in room rate): 145 AED
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5. Km
Distance to Airport: 15. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 43
Number of Restaurants: 5
Number of Rooms : 302
Time to Airport (Minutes): 15
Year Hotel Built: 2003
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Recent customer comments

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  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.2
  • Location 8.8
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.1
  • Food/Dining 8.4

Minh N.
July 20, 2016
Good hotel
Good location

Cheuk W.
July 17, 2016
Not bad
Not bad for overall. It took too long for check in. The key cards dysfunction for few times.

Nazar M.
July 13, 2016
Same is my home in dubai
My home in dubai

Danilo P.
July 10, 2016
Memorable stay in one of the best hotels in Dubai
Memorable stay in one of the best hotels in Duabi. Always better than the previous stay!

Danilo P.
July 10, 2016
Excellent hotel in great location
Had a great time once again in this favorite hotel of mine.

Danilo P.
July 10, 2016
Great hotel in an excellent location
Enjoyable stay - as usual - in one of my favorite hotels in Dubai.

mohammed A.
United Arab Emirates
July 01, 2016
wonderful !!!
everything just amazing.

Pedro O.
June 20, 2016
Fantastic Hotel
Shangri-La is an example of what luxury is all about, amazing service and Hotel, I was upgraded on my very first time in the Hotel to a mesmerising deluxe room. The lunch buffet is delicious with a lot of variety.

David W.
United Kingdom
June 14, 2016
Great Hotel and Staff
My wife and I spent 2 days at the Shangri- La and were greatly impressed by the friendly and efficient staff . The breakfast was of a very high standard . We also joined the club that included evening cocktails and found this very good value . Dave and Razeya South Africa

Nazar M.
June 04, 2016