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Shangri-La Hotel Dubai

Sheikh Zayed, Trade Center 1, Sheikh Zayed Road, Dubai, United Arab Emirates 75880 (Show on map)

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"It's ambience, choice of restaurants and staff..."

  • Peter, United Kingdom
  • April 26, 2015
  • Area: Sheikh Zayed Road
  • Rooms : 302
  • Free Wi-Fi

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Room Types
Deluxe Sea View
Horizon Deluxe Double
Deluxe Sea View Single
Horizon Deluxe
Superior Room Single
Superior Double
Deluxe Burj Khalifa View Single
Deluxe Sea View - Advance Purchase
Horizon Deluxe - Advance Purchase
Horizon Deluxe Double - Advance Purchase
Superior Double - Advance Purchase
Deluxe Sea View with Breakfast
Superior Double with Breakfast
Deluxe Burj Khalifa View
Deluxe Burj Khalifa with Breakfast
Deluxe Burj Khalifa - Advance Purchase
Deluxe Burj Khalifa View
Deluxe Sea View
Horizon Deluxe
Horizon Deluxe Double
Superior Double
Superior Room Single
Superior Single with Breakfast
Superior Single - Advance Purchase
Deluxe Burj Khalifa Single
Deluxe Burj Khalifa View Single with Breakfast
Deluxe Burj Khalifa View Single - Advance purchase
Deluxe Sea View Single
Deluxe Sea View Single with Breakfast
Deluxe Sea View Single - Advance Purchase
1 Bedroom Suite
1 Bedroom Suite - Advance Purchase
1 Bedroom Suite


When would you like to stay at this hotel?

Features of Shangri-La Hotel Dubai

24-hour front desk

24-hour room service

airport transfer



business center

car park

coffee shop


currency exchange


executive floor

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities


poolside bar


room service

safety deposit boxes



smoking area


Sports and Recreation

fitness center

hot tub

indoor pool


outdoor pool



squash courts


tennis courts


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken


Chinese (Cantonese)

Chinese (Mandarin)















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Sale ends soon!

The Shangri-La Hotel Dubai is conveniently located in the heart of Dubai and offers the highest standard of accommodation, personalized service, special privileges, and amenities. With two ballrooms, three meeting rooms, and state-of-the-art audio-visual equipment, the Shangri-La Hotel Dubai is the ideal venue for gatherings of every kind. The nine restaurants and bars at the property offer a fusion of global tastes accentuated by stylish interiors. The variety of cuisines available to guests includes Vietnamese, Moroccan, Cantonese, Shanghaies, international buffets, and seafood. Room service is also available 24 hours a day. The Lobby Lounge is also open all day and all night, providing a wide range of refreshments. The 302 well-appointed guestrooms and suites at the Shangri-La Hotel Dubai offer a variety of styles and sizes and provide a range of amenities to ensure a relaxing stay. The Shangri-La Hotel Dubai is conveniently located in the heart of Dubai and offers the highest standard of ... see more
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.

Breakfast, Lunch, and Dinner is available at an additional charge per person. Rates and times may vary depending on the day or type of breakfast. Please contact the property for more information.

The property has a strict no-party policy.

Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
250 AED

Breakfast Charge (when not included in room rate)
145 AED

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
11. Km

Distance to Airport
12. Km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Time to Airport (Minutes)

Year Hotel Built

Shangri-La Hotel Dubai Dubai - Food, drink and entertainment Balcony Bar
Unwind at Balcony Bar with cocktails, fine wines, liquors and cigars.
Shangri-La Hotel Dubai Dubai - Food, drink and entertainment Dunes Cafe
The new Dunes Café offers an all-day dining experience with live cooking stations. Watch our world class chefs prepare your food à la minute as part of our international buffet. An à la carte menu is also available to suit every mood and palate, from breakfast through to dinner
Shangri-La Hotel Dubai Dubai - Food, drink and entertainment Hoi An
Hoi An offers modern Vietnamese cuisine with French influences, served in a vibrant and colourful, yet comfortable atmosphere.
Shangri-La Hotel Dubai Dubai - Food, drink and entertainment Shang Palace
An advocate of the fragrance of Chinese culture, Shangri-La’s signature restaurant Shang Palace showcases traditional Cantonese cuisine and provincial specialties in a modern Chinese setting.

Recent customer comments

Filter by Traveler Type




from 329 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (329)
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Nick S. Business travelers United Kingdom, June 27, 2015
Sheik Zayed

Breakfast & meetings
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Abdullah A. Business travelers Saudi Arabia, June 5, 2015
It is v nice hotel

Location, staff, facilities
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Tareq A. Business travelers Kuwait, June 4, 2015
good staff

good staff
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Nick S. Business travelers United Kingdom, May 31, 2015
Convenience with a bit of luxury.

Pool; cuisine and location.
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Nick S. Business travelers United Kingdom, May 30, 2015
Super duper do.

Pool; Food and staff.
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Nick S. Business travelers United Kingdom, May 3, 2015

Staff, location & Pool area.
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Maitham A. Families with young children Saudi Arabia, May 1, 2015
The right place for relax

Location, luxury & services
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Mohamed T. Couples Oman, April 30, 2015
A comfortable stay

Location, Staff, Lounges
It was a very lovely stay, i stayed for 3 nights, the staff was very friendly and helpfull at anytime needed. Location was perfect, well recommended for stay for either leisure or Business trip
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Peter W. Business travelers United Kingdom, April 26, 2015
My shirt stay

It's ambience, choice of restaurants and staff
For the short period it was very goid indeed
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Wayne J. Families with older children United Kingdom, April 8, 2015
Disappointed with quality of service

The location, pool area and the food in the Chinese restaurant.
We were all extremely disappointed with the service level by the staff. I had chosen the Shangri La based on previous experience in the Far East which had always been exceptional. However, the Shangri La, Dubai is well below the standards set by other hotels in the group. At the check in the receptionist appeared uncomfortable with the system and didn't really explain herself when we were unable to have adjoining rooms. We arrive at 9pm and needed to have a snack, at the Dunes Cafe we managed to persuade them to allow us to eat from the A La Carte menu as a full buffet would have been too much and we didn't want to waste our money or food. Ordering some pasta for myself and my wife doing the same. This has to have been the worst pasta ever served, the spaghetti was in one lump on the plate!!! The next morning we went for breakfast and we found vomit in the corridor of our floor and outside our Daughters room!! When she complained to reception there was almost an indifference to her request to get the area cleaned. One evening we were looking for the bar area so that my wife could have a smoke and I could enjoy a nightcap. Our Daughter is 19 and knowing that she would not be able to drink we assumed however that she would be able to join us in the bar. When we asked the security guy for directions to the bar Asa family he gave them to us and then once we got settled and placed our order the same security guard approached us in the bar and asked for our Daughters ID. I explained that she was not drinking however there is an age limit of 21 to enter a bar. Ok I have no issue with that but why didn't he tell us that when we asked for directions. On another evening we wanted to eat at the buffet but on arrival the restaurant was full, we asked that we be called in our room when a table was available but no call ever came. Luckily we found something to eat elsewhere. Finally, the breakfast buffet was chaotic with stag running around all over the place. Never again !!!!
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What's nearby? / Directions

What's nearby?
  • Dubai International Financial Center
    Dubai Mall
    Burj Khalifa
    Burj Dubai Fountains
    Dubai International Convention and Exhibition Center

Shangri-La Hotel, Dubai is a 15-minute drive from Dubai International Airport. Given the busy nature of Dubai traffic, we recommend that guests use the limousine service of the hotel or a taxi to get to the hotel.

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Customers like this hotel for:
Nearest transport:
  • Financial Centre (Red Line) (0.5 Km / 6 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Dubai International Airport (10.6 Km)
  • Al Maktoum International Airport (37.1 Km)
Customer comments:
  • "Centrally located" , "Great view" , "Spacious rooms"
Top attractions in the area:
  • Burj Khalifa (1.3 Km / 16 min walk)
  • The Dubai Mall (1.4 Km / 17 min walk)
  • Dubai Aquarium & Underwater Zoo (1.4 Km / 17 min walk)
  • Emirates Towers (1.5 Km / 18 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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