Enter your dates to check availability and book this hotel

Shangri-La Hotel Dubai

Sheikh Zayed, Trade Center 1, Sheikh Zayed Road, Dubai, United Arab Emirates 75880 (Show on map)

Book now!

"The location, pool area and the food in the Chinese..."

  • Wayne, United Kingdom
  • April 8, 2015
  • Area: Sheikh Zayed Road
  • Rooms : 302
  • Free Wi-Fi

  • Save money with
    our Best Price Guarantee
  • Great choice from
    over 600,000 properties
  • Here to help in
    English & 12 languages
Don't wait until it's too late! Book now so you don't miss out on today's rate. Agoda Tip

Book Now Pay Later

Available now on thousands of hotel rooms worldwide.

Book smarter. Book agoda.

Room Types
Max
Rates
Studio Executive
Studio Executive Double
Studio Executive
Studio Executive Double
Deluxe Sea View
Horizon Deluxe Double
Deluxe Sea View Single
Horizon Deluxe
Superior Room Single
Deluxe Burj Khalifa View Single
Deluxe Sea View - Advance Purchase
Horizon Deluxe - Advance Purchase
Horizon Deluxe Double - Advance Purchase
Superior Double - Advance Purchase
Deluxe Sea View with Breakfast
Superior Double with Breakfast
Deluxe Burj Khalifa View
Deluxe Burj Khalifa with Breakfast
Deluxe Burj Khalifa - Advance Purchase
Deluxe Burj Khalifa View
Deluxe Sea View
Horizon Deluxe
Horizon Deluxe Double
Superior Double
Superior Double
Superior Room Single
Superior Single with Breakfast
Superior Single - Advance Purchase
Deluxe Burj Khalifa Single
Deluxe Burj Khalifa View Single with Breakfast
Deluxe Burj Khalifa View Single - Advance purchase
Deluxe Sea View Single
Deluxe Sea View Single with Breakfast
Deluxe Sea View Single - Advance Purchase
Studio Apartment
Studio Apartment Double
Studio Apartment
Studio Apartment Double
1 Bedroom Suite
1 Bedroom Suite
1 Bedroom Suite - Advance Purchase
2-Bedroom Apartment
Two-Bedroom Apartment
Three-Bedroom Apartment
3-Bedroom Apartment

 

When would you like to stay at this hotel?


Photos of Shangri-La Hotel Dubai

Shangri-La Hotel Dubai Dubai - Suite Room
Suite Room
Shangri-La Hotel Dubai Dubai - Suite Room
Suite Room
Shangri-La Hotel Dubai Dubai - Suite Room
Suite Room
Shangri-La Hotel Dubai Dubai - Suite Room
Suite Room
Shangri-La Hotel Dubai Dubai - Suite Room
Suite Room
Shangri-La Hotel Dubai Dubai - Suite Room
Suite Room
Shangri-La Hotel Dubai Dubai - Suite Room
Suite Room
Shangri-La Hotel Dubai Dubai - Suite Room
Suite Room
Shangri-La Hotel Dubai Dubai - Suite Room
Suite Room
Shangri-La Hotel Dubai Dubai - Bathroom
Bathroom
Shangri-La Hotel Dubai Dubai - Swimming Pool
Swimming Pool
Shangri-La Hotel Dubai Dubai - Swimming Pool
Swimming Pool
Shangri-La Hotel Dubai Dubai - Swimming Pool
Swimming Pool
Shangri-La Hotel Dubai Dubai - Spa
Spa
Shangri-La Hotel Dubai Dubai - Fitness Room
Fitness Room
Shangri-La Hotel Dubai Dubai - Executive Lounge
Executive Lounge
Shangri-La Hotel Dubai Dubai - Balcony Bar
Balcony Bar
Shangri-La Hotel Dubai Dubai - Lobby Lounge
Lobby Lounge
Shangri-La Hotel Dubai Dubai - Horizon Club Reception
Horizon Club Reception
Shangri-La Hotel Dubai Dubai - Meeting Room
Meeting Room
Shangri-La Hotel Dubai Dubai - Business Center
Business Center
Features of Shangri-La Hotel Dubai
Facilities

24-hour front desk

24-hour room service

airport transfer

babysitting

bar

business center

car park

coffee shop

concierge

currency exchange

elevator

executive floor

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

newspapers

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

smoking area

tours

 
Sports and Recreation

fitness center

hot tub

indoor pool

massage

outdoor pool

sauna

spa

squash courts

steamroom

tennis courts

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

Arabic

Chinese (Cantonese)

Chinese (Mandarin)

Dutch

English

Filipino

French

German

Indonesian

Italian

Japanese

Polish

Portuguese

Russian

Spanish

Thai

  

Book now!

Sale ends soon!

The Shangri-La Hotel Dubai is conveniently located in the heart of Dubai and offers the highest standard of accommodation, personalized service, special privileges, and amenities. With two ballrooms, three meeting rooms, and state-of-the-art audio-visual equipment, the Shangri-La Hotel Dubai is the ideal venue for gatherings of every kind. The nine restaurants and bars at the property offer a fusion of global tastes accentuated by stylish interiors. The variety of cuisines available to guests includes Vietnamese, Moroccan, Cantonese, Shanghaies, international buffets, and seafood. Room service is also available 24 hours a day. The Lobby Lounge is also open all day and all night, providing a wide range of refreshments. The 302 well-appointed guestrooms and suites at the Shangri-La Hotel Dubai offer a variety of styles and sizes and provide a range of amenities to ensure a relaxing stay. The Shangri-La Hotel Dubai is conveniently located in the heart of Dubai and offers the highest standard of ... see more
To comply with religious law, UAE hotels may require that couples sharing a room present a marriage certificate upon check-in. To prevent any problems, it is suggested that you bring along a copy of your marriage certificate.

Please be informed that there are additional charges for the meals at the property.
Breakfast - 135 AED
Lunch - 135 AED
Dinner - 175 AED


The hotel has a strict no-party policy.

A valid ID is required upon check-in.



Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
250 AED

Breakfast Charge (when not included in room rate)
145 AED

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
11. Km

Distance to Airport
12. Km

Non-Smoking Rooms / Floors
Yes

Number of Bars
2

Number of Floors
43

Number of Restaurants
5

Number of Rooms
302

Time to Airport (Minutes)
15

Year Hotel Built
2003

Shangri-La Hotel Dubai Dubai - Food, drink and entertainment Shang Palace
An advocate of the fragrance of Chinese culture, Shangri-La’s signature restaurant Shang Palace showcases traditional Cantonese cuisine and provincial specialties in a modern Chinese setting.
Shangri-La Hotel Dubai Dubai - Food, drink and entertainment Hoi An
Hoi An offers modern Vietnamese cuisine with French influences, served in a vibrant and colourful, yet comfortable atmosphere.
Shangri-La Hotel Dubai Dubai - Food, drink and entertainment Dunes Cafe
The new Dunes Café offers an all-day dining experience with live cooking stations. Watch our world class chefs prepare your food à la minute as part of our international buffet. An à la carte menu is also available to suit every mood and palate, from breakfast through to dinner
Shangri-La Hotel Dubai Dubai - Food, drink and entertainment Balcony Bar
Unwind at Balcony Bar with cocktails, fine wines, liquors and cigars.

Recent customer comments

Filter by Traveler Type

 

Fantastic

8.6

from 314 reviews

Value for Money
8.0
Location
8.7
Staff Performance
8.7
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.9
Food/Dining
8.3
All reviews (314)
Wayne J. Families with older children United Kingdom, April 8, 2015
Disappointed with quality of service

The location, pool area and the food in the Chinese restaurant.
5
We were all extremely disappointed with the service level by the staff. I had chosen the Shangri La based on previous experience in the Far East which had always been exceptional. However, the Shangri La, Dubai is well below the standards set by other hotels in the group. At the check in the receptionist appeared uncomfortable with the system and didn't really explain herself when we were unable to have adjoining rooms. We arrive at 9pm and needed to have a snack, at the Dunes Cafe we managed to persuade them to allow us to eat from the A La Carte menu as a full buffet would have been too much and we didn't want to waste our money or food. Ordering some pasta for myself and my wife doing the same. This has to have been the worst pasta ever served, the spaghetti was in one lump on the plate!!! The next morning we went for breakfast and we found vomit in the corridor of our floor and outside our Daughters room!! When she complained to reception there was almost an indifference to her request to get the area cleaned. One evening we were looking for the bar area so that my wife could have a smoke and I could enjoy a nightcap. Our Daughter is 19 and knowing that she would not be able to drink we assumed however that she would be able to join us in the bar. When we asked the security guy for directions to the bar Asa family he gave them to us and then once we got settled and placed our order the same security guard approached us in the bar and asked for our Daughters ID. I explained that she was not drinking however there is an age limit of 21 to enter a bar. Ok I have no issue with that but why didn't he tell us that when we asked for directions. On another evening we wanted to eat at the buffet but on arrival the restaurant was full, we asked that we be called in our room when a table was available but no call ever came. Luckily we found something to eat elsewhere. Finally, the breakfast buffet was chaotic with stag running around all over the place. Never again !!!!
Serge F. Solo travelers Switzerland, March 23, 2015
Best in Classs

staff, location, pool & restaurants
8.7
Excellent experience. The staff is super friendly and go beyond any measure to help elderly and or disabled people. Caring and personal. If you are tied of the super large 5 star hotels and like personal attention to details, this is the best 5 star hotel in Dubai. I know trust me I have been here for 9 years.
Mohammed B. Solo travelers Saudi Arabia, March 21, 2015
Hevymo

Location
9
Yes few times
Sung Y. Couples Australia, March 19, 2015
value for money

quality, location, service
8.7
Very nice
Antonio M. Solo travelers United States of America, March 15, 2015
Amazing

Food, View, people
10
Amazing place, no complaints.
Roz J. Business travelers Australia, March 14, 2015
Close to Dubai Mall and financial district

vietnamese restaurant, quiet bar to read in and great room
8.7
as expected given price and rating. Nice view towards Burj
Tariq A. Couples Saudi Arabia, March 14, 2015
Not a 5 star hotel in my opinion

Nothing I like
5.3
First they wanted to put me in a smokers room then they upgraded me to a bigger room scince it was the only non-smoking room available. The room was not clean, bathroom needs maintenance, and bed was not comfortable.
Norwina J. Couples Philippines, March 12, 2015
Not as expected

The breakfast
6.3
I was disappointed with the room. I was expecting more as we paid more than 1,000dhs. The staff were not accommodating enough to tell us what's complimentary or not. It's not a volunteered information, you have to ask one by one.
Nevzet K. Business travelers France, March 9, 2015
Amazing Hotel,..wry friendly stuff!

Room,Cleanliess
9
Excelent!
Fairbairn J. Couples Canada, February 21, 2015
So happy with the Shangri La hotel!

The staff are super friendly and went out of their way to make my cousin and I feel at home. The breakfast they served was amazing. Definitely worth it! I highly recommend this hotel!
8.7

Book now!

Sale ends soon!

What's nearby? / Directions

What's nearby?
  • Dubai International Financial Center
    Dubai Mall
    Burj Khalifa
    Burj Dubai Fountains
    Dubai International Convention and Exhibition Center


Directions
Shangri-La Hotel, Dubai is a 15-minute drive from Dubai International Airport. Given the busy nature of Dubai traffic, we recommend that guests use the limousine service of the hotel or a taxi to get to the hotel.

Customers who looked at this Hotel were also interested in......

DoubleTree by Hilton Hotel Dubai - Jumeirah Beach

DoubleTree by Hilton Hotel Dubai - Jumeirah Beach

Fantastic 8.3

from 24 reviews

Hotel Area: Jumeirah Beach Residence JBR

Location, Customer Service, 3 Bedroomed Suite. Anne, Ireland April 14, 2015
City Premiere Hotel Apartments

City Premiere Hotel Apartments

Very Good 8

from 753 reviews

Hotel Area: Business Bay

Al Murooj Rotana Hotel And Suites

Al Murooj Rotana Hotel And Suites

Fantastic 8.6

from 347 reviews

Hotel Area: Downtown Dubai Burj Khalifa

DAMAC Maison Dubai Mall Street

DAMAC Maison Dubai Mall Street

Good 7.4

from 69 reviews

Hotel Area: Downtown Dubai Burj Khalifa

Nice Room, Good assortment of TV channels, Great Staff!. David, United States of America April 18, 2015
Customers like this hotel for:
Nearest transport:
  • Financial Centre (Red Line) (0.5 Km / 6 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Dubai International Airport (10.6 Km)
  • Al Maktoum International Airport (37.1 Km)
Customer comments:
  • "Centrally located" , "Great view" , "Spacious rooms"
Top attractions in the area:
  • Burj Khalifa (1.3 Km / 16 min walk)
  • The Dubai Mall (1.4 Km / 17 min walk)
  • Dubai Aquarium & Underwater Zoo (1.4 Km / 17 min walk)
  • Emirates Towers (1.5 Km / 18 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support


AS-AGWEB-3A07