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Shangri-La Hotel Dubai

Sheikh Zayed, Trade Center 1, Sheikh Zayed Road, Dubai, United Arab Emirates 75880 (Show on map)

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Area: Sheikh Zayed Road Number of Rooms: 302
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
200 reviews

Value for Money
7.8
Location
8.5
Staff Performance
8.7
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.8
Food/Dining
8.2
All reviews (200)
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Leon L. Business travelers Singapore, October 16, 2013
bad service. put me on hold for more than 20 min

bad service. put me on hold for more than 20 min
2
i asked for late checkout till 130pm and was passed from one service personnel to the other.
Mark P. Couples Australia, October 13, 2013
Outstanding service

Early check in and late check out
10
David J. Families with young children Nigeria, July 25, 2013
beautiful

cleaniness
8.3
It was beautiful, clean,nice design, good spa,large bathroom
Juliane J. Couples United States of America, June 29, 2013
AMAZING!!!!

Everything
10
It was a perfect stay like always
Wadia E. Business travelers Saudi Arabia, May 16, 2013
very good

service, spaious rooms, quite atmosphere
8.3
Salim L. Business travelers Indonesia, May 12, 2013
Shangri-La Hotel Dubai

Closed fro airport, large room, clean
8.3
I was happy stay in shangrilla Nice hotel, good stuff
Lan N. Families with young children Vietnam, May 4, 2013
Good location but a bit pricey

Good location, nice room
9
We stayed here during our 2 day stopover, and arrived quite early in the morning but were arranged to check in to our room much earlier. The staff were friendly and helpful. The room was nice and spacious. Very good location. A bit pricey though.
Edmund S. Families with young children United States of America, April 27, 2013
Excellent hotel, wonderful location

Location, cleanliness, food
9.3
Jung L. Families with older children Malaysia, April 21, 2013
Pampered abnnd enjoy the pamering

Centrally located with easy access to places of interest; Friendly and attentive staff; Luxurous and comfortable room
9.3
Kathy T. Families with young children United States of America, April 7, 2013
Disappointed

located in the main high way, 5-10 minutes to Dubai mall
6
it was quite disappointing. Upon checking in we were told that the room we booked was for 1 person. They charged us more than 30usd additional for 2nd person each night though breakfast was not included. They offered us a doubled-bed for disability room. the room was big, clean but old. The bathroom was terrible. after one person took a shower the whole bathroom was flooded. We were changed to another room but it was very much as old. We wanted to ask the conceige about local tours. Nobody was there to assist us. The receptionist gave us some fliers but unable to give us any information

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