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Shangri-La Hotel Dubai

Sheikh Zayed, Trade Center 1, Sheikh Zayed Road, Dubai, United Arab Emirates 75880 (Show on map)

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Area: Sheikh Zayed Road Number of Rooms: 302
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
227 reviews

Value for Money
7.9
Location
8.5
Staff Performance
8.7
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.8
Food/Dining
8.2
All reviews (227)
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Nick S. Business travelers United Kingdom, February 7, 2014
Affordable luxury, excellent staff.

Staff, cuisine, quality
8
Excellent,hotel as expected, in a good location. the quality of the cuisine and the staff staff is great. Avery enjoyable stay in an affordable luxury hotel.
Serena B. Business travelers United Kingdom, February 3, 2014
Great location, Beautiful hotel

Location, Pool and service
10
Spent most days by the pool, beautiful pool area with great food and drinks service. Spa was also very nice. Rooms were fantastic very large, open plan, stunning bathroom.
Ossama B. Business travelers Egypt, January 31, 2014
the room and staff were terrific

facilities in room, room size and service
9.3
It was terrific, the room was huge with un preceded capabilities and the staff made everything to make the stay comfortable.
Shaista C. Solo travelers Pakistan, January 20, 2014
resort ambiance created by music though in city

comfortable bed, attentive staff,ambiance
8.3
Loved the house chanel of ShangriLa as it showed beautiful green scenery around other Shangrilsa resorts n soothing music, it welcomed me everytime I placed me key card in the holder n lights came on.Very comfortable bed n pillows, sweet turn down service with cute bookmarks that quoted "lost horizon",attentive staff n the great but small spa.Windows of spa shouldn't be covered with blinds as it limits the ambiance. cons! they block extra 1500 dhs at check in which is refundable but not hastle free
Hamdi A. Couples Jordan, January 12, 2014
it was nice stay

1-near dubai mall 2-located in shk zayedstreet 3-good rooms and resturants
9.3
it wasenjoyable if i go to dubai i willgo to to the same hotel an i will recommendto my friends .
Gowri S. Solo travelers Australia, January 2, 2014
great view

view, clean, location
9
Simon H. Business travelers United Kingdom, December 9, 2013
A great hotel for business travellers

Centrally located, great service and good food
7.7
You rarely go wrong with the Shang although this hotel is a bit more basic that the opulent hotels of the Asian portfolio. No 12 piece orchestra in the lobby but nonetheless all the excellent service and smiling faces that you will have come to expect from this excellent brand. The food is good and I strongly recommend the Moroccan offering which for city centre is pretty authentic and atmospheric
Harveen D. Couples United Kingdom, November 23, 2013
Very pleasant and relaxing stay at the hotel

The Ikandy Club, the pool and the large room
8.7
Our stay was really good, the rooms are large & comfortable so you feel very relaxed. Their pool is ideally located, you have the open view of the burj khalifa on one side and an open view on the other, plus there's a nice pool bar.
Hussain K. Business travelers Saudi Arabia, November 19, 2013
Not Bad

Rooms, location, the reception on the gate only
6.7
not bad, got better services and facilities in other countries shangri-la, the worst thing in this hotel was that i had to wait for about 15 mins for check in, and almost same amount of time in the check out !
Leon L. Business travelers Singapore, October 16, 2013
bad service. put me on hold for more than 20 min

bad service. put me on hold for more than 20 min
2
i asked for late checkout till 130pm and was passed from one service personnel to the other.

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