Excellent 8.2
Based on 107 reviews

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About Shangri-La Hotel Harbin


Conveniently located in Harbin, Shangri-La Hotel Harbin is a great base from which to explore this vibrant city. The excitement of the city center is only 3.5 km away. Also within easy reach are Harbin Songhuajiang Expressway Bridge, Harbin Ice and Snow Show, Cable Car.

Shangri-La Hotel Harbin offers impeccable service and all the essential amenities to invigorate travelers. Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, ticket service, 24-hour front desk are just a few of the facilities that set Shangri-La Hotel Harbin apart from other hotels in the city.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, provided to help guests recharge after a long day. The hotel offers an excellent variety of recreational facilities, including fitness center, sauna, indoor pool, massage, tennis courts. Shangri-La Hotel Harbin is an ideal place of stay for travelers seeking charm, comfort and convenience in Harbin.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • massage
  • steamroom

Swimming & soaking

  • swimming pool [indoor]

Land sports

  • tennis courts

Food & beverage

  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant(s)
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • luggage storage
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in
  • doorman

Business & money services

  • currency exchange

Payment types accepted for services

  • Visa
  • American Express
  • UnionPay

Languages Spoken

  • English
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 530 CNY
Breakfast Charge (when not included in room rate): 168 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 3.5 km
Distance to Airport: 36 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 18
Number of Rooms : 404
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1999
Year Hotel Last Renovated: 2008
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.6
  • Service 8.2
  • Value for Money 7.4
  • Food/Dining 8.1

Fu C.
Hong Kong
July 14, 2016
Old hotel but Super nice Service!
The service here will never let you disappointed! Since this is the oldest luxury hotel in the city, every taxi driver knows the way to be there! I will definitely come back not becoz of the old room, but the service!

Hong Kong
March 25, 2016
Only choice in Harbin
Good location n big hotel
Hotel is a bit old n the facilities are not ad modern ad other Shangri La. Anyhow, I know this is already the best in town

Titan C.
February 18, 2016

Sin M.
Hong Kong
February 15, 2016
Very clean and comfortable stay
Clean, good service from staff throughout, great healthclub
Rooms are a bit on the small side given its China. Clean and comfortable, basic facilities and bathrooms are a bit worn out. Staff services are great throughout the hotel from check in, bell boys, room service, health club.

Hu C.
September 22, 2015
not bad
great staff, nice view, clean
Oure room has nice view and clean.

Hsin K.
July 19, 2015
Great location and view
River view, convenient location
Good staff hospitality, great food

Huiqian H.
June 30, 2015
value for money
Room and food is value for money. Held an event there, service and food are both ok. The brand is always the quality guarantee!

June 17, 2015
Great river view hotel!
location, service, VIEW
brilliant stay and fantastic experience staying in this hotel, food, staff service, massage... definitely will stay in again if going back to Harbin!

Ayu W.
April 08, 2015
in my black list from now on
clean , smell well , big enough
asked the staff help to buy the talk show ticket , they told us the vip seat was 280 per one, becasue got no time to buy ourself so them help , but when we arrived they charged us vip price and just provided us the un-vip seat, the main point is that the vip price just cost 60 if you buy yourself at the show place. when asked the staff for that they all said know nothing!!!!!!!!!!!!

Wang Y.
March 04, 2015
Nice river view and impressive ice place!
River view, food, nice service team