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Shangri-La Hotel Harbin

555 Youyi Road, Daoli District, Daoli, Harbin, China

Recent customer reviews

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Excellent

8.2

based on 106 reviews

69 reviews in English

Value for Money
7.4
Location
8.3
Staff Performance
8.2
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
8.1
All reviews (106)
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Hiu Y. Business travelers Hong Kong, March 23, 2016
Only choice in Harbin

Good location n big hotel
6.3
Hotel is a bit old n the facilities are not ad modern ad other Shangri La. Anyhow, I know this is already the best in town
Titan C. Families with young children Taiwan, February 14, 2016
Good
6
Good
Sin Y. Families with young children Hong Kong, February 14, 2016
Very clean and comfortable stay

Clean, good service from staff throughout, great healthclub
8.7
Rooms are a bit on the small side given its China. Clean and comfortable, basic facilities and bathrooms are a bit worn out. Staff services are great throughout the hotel from check in, bell boys, room service, health club.
Hu C. Couples Taiwan, September 21, 2015
not bad

great staff, nice view, clean
7
Oure room has nice view and clean.
Huiqian H. Business travelers China, June 26, 2015
value for money

Room
10
Room and food is value for money. Held an event there, service and food are both ok. The brand is always the quality guarantee!
Ming C. Business travelers Taiwan, May 12, 2015
Great river view hotel!

location, service, VIEW
8.7
brilliant stay and fantastic experience staying in this hotel, food, staff service, massage... definitely will stay in again if going back to Harbin!
Wang Y. Solo travelers Taiwan, February 28, 2015
Nice river view and impressive ice place!

River view, food, nice service team
8
Hsin C. Families with older children China, February 23, 2015
Great location and view

River view, convenient location
8.7
Good staff hospitality, great food
Ayu W. Families with older children Macau, February 16, 2015
in my black list from now on

clean , smell well , big enough
7
asked the staff help to buy the talk show ticket , they told us the vip seat was 280 per one, becasue got no time to buy ourself so them help , but when we arrived they charged us vip price and just provided us the un-vip seat, the main point is that the vip price just cost 60 if you buy yourself at the show place. when asked the staff for that they all said know nothing!!!!!!!!!!!!
Alexander M. Couples United States of America, February 1, 2015
Not up to Shangri-La Standards

Good location
5.7
Not very many "good" hotels in the Harbin area, I thought by choosing to stay at the Shangri-La Hotel it would be a beautiful stay. I was sadly disappointed with the "dated" small rooms. I took several visitors on this trip and really wanted to impress them, unfortunately the rooms left a very bad impression. On a positive note the location is great and the staff was very attentive. Very over priced
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