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About Shangri-La Hotel Shenzhen


Located in the heart of downtown Shenzhen, the hotel shares close proximity to the city's subway station, bus terminus, main railway, and is a 5-minute walk to the border crossing of Hong Kong. Shangri-La Hotel Shenzhen features well-equipped guest rooms and suites. Suites include separate seating and dining areas and expansive bathrooms stocked with designer bath products. For dining options, the hotel offers a variety of restaurants serving both local and international cuisine, Cantonese and regional Chinese delicacies, or American dishes. The hotel also provides the Grand Ballroom and seven luxurious function rooms for meetings, events, conferences, and exhibitions. Whatever the reason for your stay, Shangri-La Hotel Shenzhen is an ideal accommodation for all business and leisure travelers.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Taxi service
  • Car park
  • Airport transfer
  • Rental car

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area
  • Shared lounge/TV area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes
  • Lockers
  • Doorman

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 600 CNY
Breakfast Charge (when not included in room rate): 150 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 42. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 32
Number of Restaurants: 6
Number of Rooms : 522
Parking Fee (per day): 60 CNY
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Last Renovated: 2007
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Verified traveler reviews

Filter by traveler type

  • Cleanliness 8.5
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for money 7.8
  • Food/Dining 8.0
Sort by

David C. from Hong Kong
Solo travelers
Stayed 2 nights in August 2016
Perfect location
I came for the weekend in SZ, and the hotel in just in front of the train station to HK. Nice room, quiet, big swimming pool to do some exercise,... And really welcoming team
Reviewed August 22, 2016

Tan C. from Singapore
Solo travelers
Stayed one night in July 2016
good location for business traveller
near border between hong kkong and china, ease of transportation worries if in urgent time frame
Reviewed August 15, 2016

Tang H. from Hong Kong
Business travelers
Stayed one night in August 2016
very comfort
Reviewed August 13, 2016

Tang H. from Hong Kong
Stayed one night in August 2016
Nice hotel
Very good!!
Reviewed August 08, 2016

Victoria C. from Australia
Business travelers
Stayed one night in July 2016
Very good
Really like the fresh bread for breakfast
Reviewed July 28, 2016

Hu C. from Taiwan
Business travelers
Stayed one night in July 2016
Nice hotel
Nice hotel
Reviewed July 27, 2016

ng J. from Indonesia
Families with young children
Stayed 3 nights in July 2016
nice hotel and good for staying
I will stay at this hotel again if i come to shenzhen
Reviewed July 25, 2016

Kai Y. from Hong Kong
Families with older children
Stayed 2 nights in July 2016
Good to stay at horizon club
You can't imagine we spend the day in this hotel with a holiday feel though it's so near Lo Wo border.
Reviewed July 15, 2016

Swee T. from Singapore
Stayed 4 nights in July 2016
Excellent 4 nights at Shangrila Luowu
Great location with easy access to shopping and transport. Good restaurants within walking distance. Rooms kept clean. Room service staff response was very prompt. Top class concierge service. Staff was helpful in every way attending to every detail.
Reviewed July 13, 2016

Adipong T. from Thailand
Business travelers
Stayed 3 nights in July 2016
great trip
Reviewed July 11, 2016


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