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Shangri-La Hotel Shenzhen

East Side, Railway Station, Jianshe Road, Luohu Railway Station, Shenzhen, China 518001 (Show on map)

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"Food at Shang palace, bed is huge and comfortable, well..."

  • Wenyi, Singapore
  • June 26, 2015
  • Area: Luohu Railway Station
  • Rooms : 522
  • Free Wi-Fi

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Room Types
Superior Stay More and Earn More
Deluxe Room Stay More and Earn More
Horizon Stay More and Earn More
Executive Suite- Stay More and Earn More
Executive Suite
Executive Suite


When would you like to stay at this hotel?

Features of Shangri-La Hotel Shenzhen

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site



business center

car hire

car park

coffee shop


currency exchange


executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service


luggage storage

meeting facilities


poolside bar


room service

safety deposit boxes


shared lounge/TV area


shuttle service

smoking area


Sports and Recreation

fitness center


hot tub


outdoor pool

pool (kids)





free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)


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Located in the heart of downtown Shenzhen, the hotel shares close proximity to the city's subway station, bus terminus, main railway, and is a 5-minute walk to the border crossing of Hong Kong. Shangri-La Hotel Shenzhen features well-equipped guest rooms and suites. Suites include separate seating and dining areas and expansive bathrooms stocked with designer bath products. For dining options, the hotel offers a variety of restaurants serving both local and international cuisine, Cantonese and regional Chinese delicacies, or American dishes. The hotel also provides the Grand Ballroom and seven luxurious function rooms for meetings, events, conferences, and exhibitions. Whatever the reason for your stay, Shangri-La Hotel Shenzhen is an ideal accommodation for all business and leisure travelers. Located in the heart of downtown Shenzhen, the hotel shares close proximity to the city's subway ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
600 CNY

Breakfast Charge (when not included in room rate)
150 CNY

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance to Airport
42. Km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)
60 CNY

Room Voltage

Time to Airport (Minutes)

Year Hotel Last Renovated

Recent customer comments

Filter by Traveler Type




from 624 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (624)
Sort by:
Wenyi G. Couples Singapore, June 26, 2015

Food at Shang palace, bed is huge and comfortable, well maintained bathroom
Elizabeth K. Business travelers United Kingdom, June 8, 2015
The hotel is looking a little tired

Location, convenience, ckeanliness
The hotel is looking tired and needs renovation to achieve the 5 star rating it claims to have. The breakfast area in particular needs paintwork. Reception staff were friendly and efficient but staff in the restaurant seemed less able to understand English and their service was slow. They did not clear our dirty plates, we did that ourselves. The buffet for breakfast was unappealing where left under heat lamps and inside heated cabinets. Bread and cakes were dry but the freshly cooked eggs were excellent. It is a shame that you have to point to a picture of the style of egg you want because the chef does not speak enough English. Room service was very slow but the food was quite good.
Casey H. Business travelers United States of America, June 6, 2015
Great hotel

An oasis in China, super nice, beautiful western hotel
Ying H. Business travelers Singapore, May 26, 2015
best location

all good
Siu F. Solo travelers United Kingdom, May 20, 2015
old hotel

good location ,friendly staffs and good food
the hotel seems a little old ,i know its been there for more than 30 years ,the rooms are not up to 5 star standard ,everything else seems ok
Michael P. Business travelers United Kingdom, May 19, 2015
good location

I use this hotel as it is right next to the train station and HK border. It is fine for meetings. It is a good business base
Ding D. Business travelers Malaysia, May 18, 2015
A convenient located hotel for business traveller

Location , Facilities , Service
Overall its a pleasant stay , however the hotel need to upgrade its maintenance . We have a problem with the discharge of the water from shower / bath , where the water remain stagnant in the bath tub. Despite the immediate attention by the technician , the problem remains. WE have not requested for change of room as there is just too many things to move .
Ding D. Business travelers Malaysia, May 16, 2015
A must stay hotel for business traveller

Location , Facilities , Food
Recommended for business travelers , hotel need a general upkeep on the maintenance as certain facilities show ageing...
Misha A. Business travelers Australia, May 14, 2015

Location, location and location
First time staying in the hotel. It needs upgrading, service needs to buck up. so far the location is good near to meeting places.
Soon T. Solo travelers Malaysia, May 11, 2015
standard for luxury

staff attitude, location, ambiance
< Previous page 1 - 10 of 624 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Luohu Train Station

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Customers like this hotel for:
Nearest transport:
  • Luohu Metro Station (0.3 Km / 4 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Shenzhen International Airport (33.4 Km)
Customer comments:
  • "Good restaurant" , "Good service" , "Great location"
Top attractions in the area:
  • Luohu Commercial City (0.4 Km / 5 min walk)
  • Shenzhen Tourist Consultation Centre (0.6 Km / 8 min walk)
  • Luohu Commercial Center (0.8 Km / 10 min walk)
  • KingGlory Plaza (0.8 Km / 10 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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