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Shangri-La Hotel Shenzhen

East Side, Railway Station, Jianshe Road, Luohu Railway Station, Shenzhen, China 518001 (Show on map)

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"Food at Shang palace, bed is huge and comfortable, well..."

  • Wenyi, Singapore
  • June 26, 2015
  • Area: Luohu Railway Station
  • Rooms : 522
  • Free Wi-Fi

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Room Types
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Horizon
Superior
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Executive Suite
Executive Suite

 

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Features of Shangri-La Hotel Shenzhen
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

babysitting

bar

business center

car hire

car park

coffee shop

concierge

currency exchange

elevator

executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

lockers

luggage storage

meeting facilities

newspapers

poolside bar

restaurant

room service

safety deposit boxes

salon

shared lounge/TV area

shops

shuttle service

smoking area

tours

 
Sports and Recreation

fitness center

garden

hot tub

massage

outdoor pool

pool (kids)

sauna

spa

steamroom

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)

English

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Located in the heart of downtown Shenzhen, the hotel shares close proximity to the city's subway station, bus terminus, main railway, and is a 5-minute walk to the border crossing of Hong Kong. Shangri-La Hotel Shenzhen features well-equipped guest rooms and suites. Suites include separate seating and dining areas and expansive bathrooms stocked with designer bath products. For dining options, the hotel offers a variety of restaurants serving both local and international cuisine, Cantonese and regional Chinese delicacies, or American dishes. The hotel also provides the Grand Ballroom and seven luxurious function rooms for meetings, events, conferences, and exhibitions. Whatever the reason for your stay, Shangri-La Hotel Shenzhen is an ideal accommodation for all business and leisure travelers. Located in the heart of downtown Shenzhen, the hotel shares close proximity to the city's subway ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
600 CNY

Breakfast Charge (when not included in room rate)
150 CNY

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance to Airport
42. Km

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
32

Number of Restaurants
6

Number of Rooms
522

Parking Fee (per day)
60 CNY

Room Voltage
220

Time to Airport (Minutes)
45

Year Hotel Last Renovated
2013


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.4

from 624 reviews

Value for Money
7.8
Location
8.9
Staff Performance
8.3
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
8.1
All reviews (624)
Sort by:
Wenyi G. Couples Singapore, June 26, 2015
Comfy

Food at Shang palace, bed is huge and comfortable, well maintained bathroom
10
Excellent
Elizabeth K. Business travelers United Kingdom, June 8, 2015
The hotel is looking a little tired

Location, convenience, ckeanliness
6.7
The hotel is looking tired and needs renovation to achieve the 5 star rating it claims to have. The breakfast area in particular needs paintwork. Reception staff were friendly and efficient but staff in the restaurant seemed less able to understand English and their service was slow. They did not clear our dirty plates, we did that ourselves. The buffet for breakfast was unappealing where left under heat lamps and inside heated cabinets. Bread and cakes were dry but the freshly cooked eggs were excellent. It is a shame that you have to point to a picture of the style of egg you want because the chef does not speak enough English. Room service was very slow but the food was quite good.
Casey H. Business travelers United States of America, June 6, 2015
Great hotel

An oasis in China, super nice, beautiful western hotel
9.7
Ying H. Business travelers Singapore, May 26, 2015
best location

all good
9.3
Siu F. Solo travelers United Kingdom, May 20, 2015
old hotel

good location ,friendly staffs and good food
7.3
the hotel seems a little old ,i know its been there for more than 30 years ,the rooms are not up to 5 star standard ,everything else seems ok
Michael P. Business travelers United Kingdom, May 19, 2015
good location

location
7.3
I use this hotel as it is right next to the train station and HK border. It is fine for meetings. It is a good business base
Ding D. Business travelers Malaysia, May 18, 2015
A convenient located hotel for business traveller

Location , Facilities , Service
6
Overall its a pleasant stay , however the hotel need to upgrade its maintenance . We have a problem with the discharge of the water from shower / bath , where the water remain stagnant in the bath tub. Despite the immediate attention by the technician , the problem remains. WE have not requested for change of room as there is just too many things to move .
Ding D. Business travelers Malaysia, May 16, 2015
A must stay hotel for business traveller

Location , Facilities , Food
6.3
Recommended for business travelers , hotel need a general upkeep on the maintenance as certain facilities show ageing...
Misha A. Business travelers Australia, May 14, 2015
Pleasant

Location, location and location
6
First time staying in the hotel. It needs upgrading, service needs to buck up. so far the location is good near to meeting places.
Soon T. Solo travelers Malaysia, May 11, 2015
standard for luxury

staff attitude, location, ambiance
8.3
Good
< Previous page 1 - 10 of 624 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Luohu Train Station



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Customers like this hotel for:
Nearest transport:
  • Luohu Metro Station (0.3 Km / 4 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Shenzhen International Airport (33.4 Km)
Customer comments:
  • "Good restaurant" , "Good service" , "Great location"
Top attractions in the area:
  • Luohu Commercial City (0.4 Km / 5 min walk)
  • Shenzhen Tourist Consultation Centre (0.6 Km / 8 min walk)
  • Luohu Commercial Center (0.8 Km / 10 min walk)
  • KingGlory Plaza (0.8 Km / 10 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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