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Shangri-La Hotel Shenzhen

East Side, Railway Station, Jianshe Road, Luohu-Luohu Railway Station, Shenzhen, China 518001 (Show on map)

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Area: Luohu-Luohu Railway Station Number of Rooms: 522
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
509 reviews

Value for Money
7.9
Location
8.9
Staff Performance
8.3
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.6
Food/Dining
8.2
All reviews (509)
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Vicki B. Business travelers Australia, March 9, 2014
Adequate hotel, close to shops and train station.

Proximity to train station, room cleanliness, international chain
6.7
Shenzen Shangri-la was not up to the standard of other Shangri-las I have stayed at, however, it was clean, comfortable and the staff were competent. It is close to shops and the train station, the main reason for staying there.
Pei F. Families with young children Malaysia, March 6, 2014
nice and enjoying

comfy,location,luxury
8.7
Marshall B. Families with young children Indonesia, March 2, 2014
Luxury room

Location, friendly staff, great food
9
The location is great close to louhu shopping centre, staff are friendly and helpful, breakfast just nice and the lobby is bit old
Marshall B. Families with young children Indonesia, March 1, 2014
Nice hotel

Staff, location, comfort
8.7
Staff are friendly, close to louhu shopping centre and the room is clean, fast free wifi ... Great for bussiness trip or shopping trip
Kiwon C. Business travelers South Korea, February 28, 2014
Great Cuisine

food, cleanness, service
6
Perfect for Business trip
Stephanie G. Business travelers United States of America, February 27, 2014
Old hotel near Hong Kong border

Close to Hong Kong, cheap, easy to get a taxi
6.3
My stay at this hotel was just slightly above average. If you are going to Hong Kong, the location is great and the price is very cheap for a 5 star hotel in Shenzhen. I was in Shenzhen for business in Futian District and regretted not staying in Futian. This hotel is not up to Shangri-la standards. The rooms and bathrooms could use some updates. Room service was quick, but the food was pretty bad. The breakfast buffet, on the other hand, was pretty good though. There's lots of construction in this area and not the nicest place to walk around. They had free wifi, which is not always a given these days. I was able control the room temperature and was happy that I could keep it nice and cool during the night without it shutting off, like in most hotels in China.
Maria F. Business travelers Indonesia, February 27, 2014
Enjoyable stay

Location, easy access, staff could speak English
7
Traveling to China can be a challenge when one doesn't speak Mandarin. In this hotel, I am happy that I had no problem asking for advice or questions to the staff. Rooms are great too.
Gregory P. Business travelers Australia, February 26, 2014
A classic Shangri-La, excellent hotel

Location to border crossing, great food and western needs, beautifully appointed hotel
9
Chee H. Business travelers Singapore, February 25, 2014
Present stay

Good location, clean and spacious
7.3
Fast and well trained staff. Clean environment though the hotel is slightly aged.
Mia P. Business travelers Indonesia, February 21, 2014
Good location and excellent service

location, service and wifi connection
10
Good location close to Railway station, Good service and excellent wifi connetion.

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Customer Reviews - Shangri-La Hotel Shenzhen, Shenzhen

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