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Customers like this hotel for:
    Nearest transport:
  • Orchard MRT Station (1.1 Km / 14 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Seletar Airport (12.5 Km)
  • Changi International Airport (18.5 Km)
    Customer comments:
  • "Centrally located", "Great service", "Shuttle service"
    Top nearby attractions:
  • Wisma Atria Shopping Mall (0.6 Km / 8 min walk)
  • DFS Galleria (0.9 Km / 11 min walk)
  • Singapore Botanic Gardens (1.0 Km / 12 min walk)
  • Far East Plaza (1.0 Km / 12 min walk)

Note: Distances are measured as a straight line.

Shangri-la Hotel Singapore

22 Orange Grove Road, Orchard, Singapore, Singapore 258350 (Show on map)

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"The room was large; the tea lounge in the main lobby was..."

Tejinder, United States October 31, 2015
Guest Room

Features of Shangri-la Hotel Singapore

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean
  • Malay
  • Russian
  • Spanish
  • Tamil

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Hotel Description
Situated in the city center on Orange Grove Road, this large and luxurious hotel is just a short...see more Situated in the city center on Orange Grove Road, this large and luxurious hotel is just a short walk from Orchard Road, Singapore’s main shopping and dining area. Shangri-la Hotel Singapore has 747 guestrooms and suites in three distinctive wings - the contemporary Tower Wing, the nature-inspired Garden Wing, and the exclusive Valley Wing. Shangri-la Hotel Singapore allows guests to leave the hustle and bustle of the city behind as they can unwind in the hotel’s various recreational facilities including a spa, a 24-hour state-of-the-art gym, a tennis court, and an outdoor swimming pool. There are even beautifully landscaped, 15-acre gardens with a variety of plants and flowers. The hotel has several excellent dining options ranging from international cuisine at The Line and classic Cantonese at Shang Palace to delightful high tea at The Rose Veranda. If you’re looking for the most convenient choice in town offering great value for money, look no further than Shangri-la Hotel Singapore.
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Recent customer comments

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All reviews (493)

Business travelers (133)

Couples (172)

Solo travelers (57)

Families with young children (64)

Families with older children (42)

Groups (25)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (493)
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Dominic S. Business travelers
United Kingdom, November 26, 2015
A great hotel in a nice location

Size, pool, breakfast
Very nice stay at the hotel. Clean room with a garden terrace in the garden wing. Slightly older and worn interior. Nice staff. Very nice stay, thank you all
Tejinder S. Business travelers
United States of America, November 01, 2015

The room was large; the tea lounge in the main lobby was good; the pool area was good
I am a Jade member of the Shangri-La Golden Circle and have been a fairly regular guest at their various hotels in India, China, Turkey, Singapore, Malaysia, and Thailand for which I am normally charged under a corporate rate. This time the Shangri-La rejected to provide me a room under the corporate rate and instead informed me that they were running a full house and thus could not provide me a room at all. However within 5 minutes thereafter I obtained 2 rooms in the same Shangri-La Singapore location through Agoda without any problems whatsoever. Thus it seems Shangri-La might be practicing a policy of price-gouging and disregarding their loyal guests for additional room rates. Although the room provided was very good, in their Valley Wing (which is their "superior" wing/product), the shower was not very effective (warm water would come from the hand-held shower whilst cold water dripped onto your head from their overhead shower simultaneously), their in-room coffee machine was not working, and their air-conditioning was too warm (even when set at 19 deg Celsius with fan on high). I informed the housekeeping representative about these and she promised to make a report and rectify the same but no action was taken during my 3 days stay. Their staff at the Valley Wing breakfast and tea lounges had no clue what Assam tea meant, although their menu stated that Assam tea was available. I was advised that they needed 24 hours advance notice to order Assam tea as "it takes 24 hours to prepare the same"?? I asked them whether they had a tea plantation, and a tea processing plant, in their garden or whether they would fly in some fresh tea all the way from Assam, India within the 24 hours? But this was just way over their heads. Other than these points, their general staff and service were very good.
Pauline S. Couples
United Kingdom, November 01, 2015
Superb Hotel

The staff were friendly and knowledgable, the location was great and the food in the restaurant was superb.
We couldn't fault the hotel, it was one of the best we have stayed in. Our room had fantastic views overlooking the river, the staff were friendly and helpful and very professional. The only problem we had was water dripping from the ceiling in the bedroom due to the air conditioning which caused a wet carpet. However the staff were very quick to sort it out and we could have changed rooms but loved the position of the room. We had one of their magnificent buffets one evening which was excellent. We would definately return and went onto stay at the Shangri-La in Singapore which was equally as good.
Cynthia W. Business travelers
Hong Kong, October 23, 2015
excellent service

reliable staff, clever and quick check in and check out, best conditions
Comfortable, luxury and seamless
Maisa Z. Couples
Australia, September 17, 2015
Great venue, service amenities

Rooms, service, swimming pool and gym
Very good
SAMUEL H. Couples
Indonesia, September 15, 2015

The staff wow services during check in, UP GRADE Room to HORIZON CLUB and HUGE COMFORT ROOM.
9th - 11th Sept 2015
Michael H. Couples
Australia, August 24, 2015
"thoroughly spoilt"

received an upgrade to the Valley wing. Exceptional service, great inclusions at no cost, calming environment and made to feel quite special
Absolutely fantastic and one of the best hotel experiences we have ever had. Hadn't stayed there for quite some time and whether it was just the Valley Wing offering not sure but even the level of service at the pool and the Waterfall Cafe was exceptional.
Ernesto C. Couples
Philippines, August 24, 2015

food and spacious
Excellent and comfortable.
Ravjin S. Families with young children
Mongolia, August 25, 2015
best 5 star hotel in Singapore

food, swiming pool, service.
Best hotel I ever stayed.
Chuyoung C. Families with young children
South Korea, August 22, 2015
No recommendationsfor family trip

Comfortable and large mattress, quite and calm neighborhood, nice and large swimming pool
The lobby was pretty decent and everything seemed just ok until I saw the condition of the bathroom. It was a total package of disaster. It seems like the housekeepers did not do their job as far as the bathroom concerned. The shower booth was filled with mold. I chose this hotel due to its location. The location was really good. But I will not recommend this place to anyone who travels with their family. Especially with kids. The hotel has a 3 star hotel quality of cleanliness with 5 star price.

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