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Shangri-la Hotel Singapore

22 Orange Grove Road, Orchard, Singapore 258350 (Show on map)

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Area: Orchard Number of Rooms: 747
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
430 reviews

Value for Money
8.1
Location
8.3
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
9.0
Food/Dining
8.6
All reviews (430)
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Kim G. Families with young children Australia, December 14, 2014
Comfortable and clean

Comfort, staff and cleanliness
9
Carol N. Groups Malaysia, November 9, 2014
mr raja from 1st floor valley wing very profession

mr raja from 1st floor valley wing very professional friendly he really takes care of hotel guest very well
10
mr raja from 1st floor valley wing very professional friendly he really takes care of hotel guest very well
Mark S. Couples United Kingdom, November 1, 2014
Shangri La Singapore

Free wifi everywhere, staff attentive, friendly and professional
9.3
A lovely spacious first class hotel with awesome staff
Xin Y. Business travelers China, October 28, 2014
why it is so expensive

room, decoration,food
7.3
i just don't understand why it is so expensive.There are better choices.
Pimonrat R. Business travelers Thailand, October 15, 2014
Good experience with Shangri-la

Services, Facilities, Room
9
This time visit is for my business trip which I upgraded the room to garden view. Very happy with the services and the room was large enough for 3 people incl. my little boy
Thomas F. Business travelers United Kingdom, October 2, 2014
Very good as a last minute booking

line restaurant buffet, pool, customer service
10
Smooth and easy
Takaya K. Families with young children Japan, August 31, 2014
Good hotel

Good fittness gym,good pool,clean room
7.7
Robert S. Business travelers Germany, August 24, 2014
Clean and solid standard but old

Clean, good service, very nice food selection
7.3
It is an older hotel that it maintained but age is visible. The location is not central despite being close to Orchard Rd but it's a good walk. No MRT station close by. Facilities are great and very good food selection. Expensive, not really great value for money but a decent hotel.
Kwok T. Families with young children Hong Kong, August 18, 2014
Hotel a bit dated but excellent location

Location, Room size, Location
8.7
Everything was good - room condition, food quality, service. Except the angry rude man who ran the Health Club.
John M. Couples United States of America, July 11, 2014
This could have been a lot worse.

not much, not enjoyable,not what I expect from a luxury hotel.
7.7
Our stay was less than average. First, I booked the Horizon Club room, but that was not good enough. The hotel then charged an additional $55 per day to stay in their exclusive West Valley wing and a bigger room. The first night was fairly restful, but the next day they placed a family in the room next to us with a child that bounced off the walls of our room and screamed at the top of its lungs. Our walls were shaking from this behavior. It was extremely aggravating! And when told about this the staff wanted to move us, after we had already been there for one night. A move on our part was not welcomed by us. It would have been extremely inconvenient and a punishment for us not being able to stand the neighbor's rude behavior. They did resolve this issue.

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Customer Reviews - Shangri-la Hotel Singapore, Singapore

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