Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Shangri-la Hotel, The Marina Cairns

Pierpoint Road, Cairns City Center, Cairns, Australia 4870 (Show on map)

Book now!

Shangri-la Hotel, The Marina Cairns Cairns - Swimming Pool Shangri-la Hotel, The Marina Cairns Cairns - Interior Shangri-la Hotel, The Marina Cairns Cairns - View Shangri-la Hotel, The Marina Cairns Cairns - Reception Shangri-la Hotel, The Marina Cairns Cairns - Meeting Room Shangri-la Hotel, The Marina Cairns Cairns - Interior Shangri-la Hotel, The Marina Cairns Cairns - Interior Shangri-la Hotel, The Marina Cairns Cairns - Interior Shangri-la Hotel, The Marina Cairns Cairns - Guest Room Shangri-la Hotel, The Marina Cairns Cairns - Lobby Shangri-la Hotel, The Marina Cairns Cairns - Bathroom Shangri-la Hotel, The Marina Cairns Cairns - Guest Room Shangri-la Hotel, The Marina Cairns Cairns - Interior Shangri-la Hotel, The Marina Cairns Cairns - Ballroom Shangri-la Hotel, The Marina Cairns Cairns - Ballroom Shangri-la Hotel, The Marina Cairns Cairns - Guest Room
Shangri-la Hotel, The Marina Cairns Cairns - Ballroom Shangri-la Hotel, The Marina Cairns Cairns - Pub/Lounge Shangri-la Hotel, The Marina Cairns Cairns - Pub/Lounge Shangri-la Hotel, The Marina Cairns Cairns - Pub/Lounge Shangri-la Hotel, The Marina Cairns Cairns - Interior Shangri-la Hotel, The Marina Cairns Cairns - Interior Shangri-la Hotel, The Marina Cairns Cairns - Meeting Room Shangri-la Hotel, The Marina Cairns Cairns - Meeting Room Shangri-la Hotel, The Marina Cairns Cairns - Meeting Room Shangri-la Hotel, The Marina Cairns Cairns - Exterior Shangri-la Hotel, The Marina Cairns Cairns - Meeting Room Shangri-la Hotel, The Marina Cairns Cairns - Interior
Area: Cairns City Center Number of Rooms: 255

Recent customer reviews

Filter by Traveler Type

 

Excellent

8.5

based on
496 reviews

324 reviews in English

Value for Money
8.1
Location
9.4
Staff Performance
8.6
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (496)
Sort by:
Lisanne B. Couples United States of America, January 22, 2015
A Room With A View

location, marina view, restaurants ad shopping close by
10
Shangri-La is well known for its customer service and this was no exception. Customer service will make or break a property and from the moment you arrive until you leave, the staff is exceptional. The property is located on the marina so the view is spectacular in the evening. The room was spacious, with a balcony overlooking the marina. The amenities included bottled water, full range of toiletries and as the room had access to the Horizon Club, you could choose breakfast i noted horizon Club or in the main breakfast area depending if you had an early morning. Happy Hour in the Horizon Club was hit or miss. It was usually understaffed and well attended which meant food ran out quickly and was not replaced fast enough, drinks took a long time even though it was somewhat self service. A great feature but it needs improvement compared to the other Shari-La properties. There is never a question about staying at Shangri-La; always a great experience!
Report this review
Michaela W. Couples Sweden, January 19, 2015
nice hotel with great location

nice size of room, great food, air condition
7.7
It was good but staff was a bit unknown about what's expected of 5-stars on one point. They took our bags but missed to come up with them so we had to call them. Maybe just a mistake. The rooms could have been more upgraded. It feels like nowdays you expect more hightech such touchscreens and more lights. Just a detail but there were a few things that makes this rate lower. It was a bit difficult to close the door to shower aswell.
Report this review
Paul B. Couples Australia, January 18, 2015
4 stars

Location, staffs service,
5.7
We have arranged to a room with joint single beds instead of on Kingsize double beds.
Report this review
Amy J. Couples United States of America, January 18, 2015
far worse than Pullman International

location, nothing else
5.7
Day 1 Internet down, day 2 electricity goes out, should be 2 star hotel
Report this review
Karen H. Business travelers Australia, January 15, 2015
pleasure

pool , room, accomodating staff
8.3
Report this review
Bikram S. Couples Canada, January 15, 2015
Good stay

Location, staff, pool
7.7
Good
Report this review
Dror I. Couples Sweden, January 13, 2015
Very good

Location, the rooms are big, nice pool
8.3
Report this review
Bianca S. Groups Australia, January 2, 2015
Position was best thing

Position
7.3
Understanding it was Christmas, the staff were ok, but not great, just not very friendly or willing to go the extra mile you expect in a 5 star hotel, the rooms are getting old and at the pool there were never any towels and when there was, they were old had holes in them.
Report this review
Nathan L. Business travelers Australia, December 13, 2014
Shangri-la Review | Nathan Longhurst

location, staff friendliness & cleanliness
8
Report this review
Nicholas H. Couples Thailand, December 7, 2014
Four Night stay

Location is excellent, the Ba8 bar/restaurant was terrific and staff were all helpful
7.7
Wonderful hotel. Seems it needs a bit of a face lift but thats not enough to not go there. Room had a great outlook over Marina. Pool area nice but totally enclosed by building. Likely stay there again on next trip.
Report this review
Previous page 61 - 70 of 324 reviews Next page
 

Book now!

Sale ends soon!

Shangri-la Hotel, The Marina Cairns Cairns - ExteriorShangri-la Hotel, The Marina Cairns Cairns - Swimming PoolShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - ViewShangri-la Hotel, The Marina Cairns Cairns - ReceptionShangri-la Hotel, The Marina Cairns Cairns - Meeting RoomShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - Guest RoomShangri-la Hotel, The Marina Cairns Cairns - LobbyShangri-la Hotel, The Marina Cairns Cairns - BathroomShangri-la Hotel, The Marina Cairns Cairns - Guest RoomShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - BallroomShangri-la Hotel, The Marina Cairns Cairns - BallroomShangri-la Hotel, The Marina Cairns Cairns - Guest RoomShangri-la Hotel, The Marina Cairns Cairns - BallroomShangri-la Hotel, The Marina Cairns Cairns - Pub/LoungeShangri-la Hotel, The Marina Cairns Cairns - Pub/LoungeShangri-la Hotel, The Marina Cairns Cairns - Pub/LoungeShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - Meeting RoomShangri-la Hotel, The Marina Cairns Cairns - Meeting RoomShangri-la Hotel, The Marina Cairns Cairns - Meeting RoomShangri-la Hotel, The Marina Cairns Cairns - ExteriorShangri-la Hotel, The Marina Cairns Cairns - Meeting RoomShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - BathroomShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - Guest RoomShangri-la Hotel, The Marina Cairns Cairns - Horizon ClubShangri-la Hotel, The Marina Cairns Cairns - Deluxe Mountain ViewShangri-la Hotel, The Marina Cairns Cairns - Superior Bay ViewShangri-la Hotel, The Marina Cairns Cairns - Guest RoomShangri-la Hotel, The Marina Cairns Cairns - 1 Bedroom Suite TwinShangri-la Hotel, The Marina Cairns Cairns - Guest RoomShangri-la Hotel, The Marina Cairns Cairns - Horizon Club SuiteShangri-la Hotel, The Marina Cairns Cairns - 1 Bedroom SuiteShangri-la Hotel, The Marina Cairns Cairns - SuperiorShangri-la Hotel, The Marina Cairns Cairns - Executive SuiteShangri-la Hotel, The Marina Cairns Cairns - Meeting RoomShangri-la Hotel, The Marina Cairns Cairns - Meeting RoomShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - ReceptionShangri-la Hotel, The Marina Cairns Cairns - RestaurantShangri-la Hotel, The Marina Cairns Cairns - Meeting RoomShangri-la Hotel, The Marina Cairns Cairns - RestaurantShangri-la Hotel, The Marina Cairns Cairns - Fitness RoomShangri-la Hotel, The Marina Cairns Cairns - Fitness RoomShangri-la Hotel, The Marina Cairns Cairns - Fitness RoomShangri-la Hotel, The Marina Cairns Cairns - Swimming PoolShangri-la Hotel, The Marina Cairns Cairns - Swimming PoolShangri-la Hotel, The Marina Cairns Cairns - Swimming PoolShangri-la Hotel, The Marina Cairns Cairns - Pub/LoungeShangri-la Hotel, The Marina Cairns Cairns - Balcony/TerraceShangri-la Hotel, The Marina Cairns Cairns - Outdoor PoolShangri-la Hotel, The Marina Cairns Cairns - North Food & WineShangri-la Hotel, The Marina Cairns Cairns - View of Marina Shangri-la Hotel, The Marina Cairns Cairns - Food at North Food & WineShangri-la Hotel, The Marina Cairns Cairns - Horizon Club BreakfastShangri-la Hotel, The Marina Cairns Cairns - Marina ViewsShangri-la Hotel, The Marina Cairns Cairns - Horizon Club Marina roomShangri-la Hotel, The Marina Cairns Cairns - Horizon Club Marina RoomShangri-la Hotel, The Marina Cairns Cairns - Horizon Club Marina roomShangri-la Hotel, The Marina Cairns Cairns - Horizon Club Marina roomShangri-la Hotel, The Marina Cairns Cairns - Swimming PoolShangri-la Hotel, The Marina Cairns Cairns - Swimming PoolShangri-la Hotel, The Marina Cairns Cairns - Swimming PoolShangri-la Hotel, The Marina Cairns Cairns - ExteriorShangri-la Hotel, The Marina Cairns Cairns - Swimming PoolShangri-la Hotel, The Marina Cairns Cairns - Swimming PoolShangri-la Hotel, The Marina Cairns Cairns - Swimming PoolShangri-la Hotel, The Marina Cairns Cairns - ExteriorShangri-la Hotel, The Marina Cairns Cairns - ExteriorShangri-la Hotel, The Marina Cairns Cairns - Superior Room


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3A02