or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Shangri-la Hotel, The Marina Cairns

Pierpoint Road, Cairns City Center, Cairns, Australia 4870 (Show on map)

Book now!

Shangri-la Hotel, The Marina Cairns Cairns - Guest Room Shangri-la Hotel, The Marina Cairns Cairns - Horizon Club Shangri-la Hotel, The Marina Cairns Cairns - Deluxe Mountain View Shangri-la Hotel, The Marina Cairns Cairns - Superior Bay View Shangri-la Hotel, The Marina Cairns Cairns - Guest Room Shangri-la Hotel, The Marina Cairns Cairns - 1 Bedroom Suite Twin Shangri-la Hotel, The Marina Cairns Cairns - Guest Room Shangri-la Hotel, The Marina Cairns Cairns - Horizon Club Suite Shangri-la Hotel, The Marina Cairns Cairns - 1 Bedroom Suite Shangri-la Hotel, The Marina Cairns Cairns - Superior Shangri-la Hotel, The Marina Cairns Cairns - Executive Suite Shangri-la Hotel, The Marina Cairns Cairns - Meeting Room Shangri-la Hotel, The Marina Cairns Cairns - Meeting Room Shangri-la Hotel, The Marina Cairns Cairns - Interior Shangri-la Hotel, The Marina Cairns Cairns - Interior Shangri-la Hotel, The Marina Cairns Cairns - Reception
Shangri-la Hotel, The Marina Cairns Cairns - Restaurant Shangri-la Hotel, The Marina Cairns Cairns - Meeting Room Shangri-la Hotel, The Marina Cairns Cairns - Restaurant Shangri-la Hotel, The Marina Cairns Cairns - Fitness Room Shangri-la Hotel, The Marina Cairns Cairns - Fitness Room Shangri-la Hotel, The Marina Cairns Cairns - Fitness Room Shangri-la Hotel, The Marina Cairns Cairns - Swimming Pool Shangri-la Hotel, The Marina Cairns Cairns - Swimming Pool Shangri-la Hotel, The Marina Cairns Cairns - Swimming Pool Shangri-la Hotel, The Marina Cairns Cairns - Pub/Lounge Shangri-la Hotel, The Marina Cairns Cairns - Balcony/Terrace Shangri-la Hotel, The Marina Cairns Cairns - Nearby Attraction
Area: Cairns City Center Number of Rooms: 255
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.4

based on
413 reviews

Value for Money
8.1
Location
9.4
Staff Performance
8.5
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (413)
Sort by:
Mohammed S. Couples Saudi Arabia, March 3, 2015
The view

Location, convenient, fancy
9.3
The hotel is on the best spot of Cairns city, accessible from all directions. Many resturants around, and the staff is really proffessional. Great for couples from 30-40
Haotian G. Couples Australia, March 1, 2015
Review

Location
7.7
good location, but Wifi doesn't work well, no enough power socket in my room, not convenient
Angela W. Couples United Kingdom, February 26, 2015
Gorgeous

Location, amazing bed and the beautiful pool
9.7
fantastic - best night in a hotel in a long time: would do it again without hesitation
To C. Couples China, February 21, 2015
good

good food
10
Shelby M. Couples Australia, February 15, 2015
Review

The comfy bed, view of the marina, robes
8.3
Good
Ziwei L. Families with older children United Kingdom, January 30, 2015
It is not a 5 star hotel!
4.3
The hotel overall is over rated as a 5 star hotel. But Shangri-la is far from a 5 star hotel. The customer service was not warm at all only one guy in the reception was good when we came to change the room. The bed sheet and everything is just wet when we went to the room. The room facing the sea side can hear the very noisy helicopter sound and smell the very strong petrol smell. We ended up by changing the other room even it is little bit better but still it is wet. We have to use the hair dryer to dry the bed sheet for a very long time but it did not help that much. It seems to be very common in this hotel when I talked to the receptionist.
Jungshu L. Solo travelers Taiwan, January 23, 2015
Summer in Cairns

Location location location
8
It was fine, maybe it is off season, the service was not as well thoughted as other 5 stars hotels provide Ic when I upgrade room during stay, front desk asked a doorman to accompany me. The way she said it is to make sure I do not take advantage of the moving situation. What is that? Overall it is a nice hotel, do not expect a city like Shangrila-la hotel, more like resort lay back kind
Michaela W. Couples Sweden, January 19, 2015
nice hotel with great location

nice size of room, great food, air condition
7.7
It was good but staff was a bit unknown about what's expected of 5-stars on one point. They took our bags but missed to come up with them so we had to call them. Maybe just a mistake. The rooms could have been more upgraded. It feels like nowdays you expect more hightech such touchscreens and more lights. Just a detail but there were a few things that makes this rate lower. It was a bit difficult to close the door to shower aswell.
Paul B. Couples Australia, January 18, 2015
4 stars

Location, staffs service,
5.7
We have arranged to a room with joint single beds instead of on Kingsize double beds.
Amy J. Couples United States of America, January 18, 2015
far worse than Pullman International

location, nothing else
5.7
Day 1 Internet down, day 2 electricity goes out, should be 2 star hotel

Book now!

Sale ends soon!

Shangri-la Hotel, The Marina Cairns CairnsShangri-la Hotel, The Marina Cairns Cairns - Guest RoomShangri-la Hotel, The Marina Cairns Cairns - Horizon ClubShangri-la Hotel, The Marina Cairns Cairns - Deluxe Mountain ViewShangri-la Hotel, The Marina Cairns Cairns - Superior Bay ViewShangri-la Hotel, The Marina Cairns Cairns - Guest RoomShangri-la Hotel, The Marina Cairns Cairns - 1 Bedroom Suite TwinShangri-la Hotel, The Marina Cairns Cairns - Guest RoomShangri-la Hotel, The Marina Cairns Cairns - Horizon Club SuiteShangri-la Hotel, The Marina Cairns Cairns - 1 Bedroom SuiteShangri-la Hotel, The Marina Cairns Cairns - SuperiorShangri-la Hotel, The Marina Cairns Cairns - Executive SuiteShangri-la Hotel, The Marina Cairns Cairns - Meeting RoomShangri-la Hotel, The Marina Cairns Cairns - Meeting RoomShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - InteriorShangri-la Hotel, The Marina Cairns Cairns - ReceptionShangri-la Hotel, The Marina Cairns Cairns - RestaurantShangri-la Hotel, The Marina Cairns Cairns - Meeting RoomShangri-la Hotel, The Marina Cairns Cairns - RestaurantShangri-la Hotel, The Marina Cairns Cairns - Fitness RoomShangri-la Hotel, The Marina Cairns Cairns - Fitness RoomShangri-la Hotel, The Marina Cairns Cairns - Fitness RoomShangri-la Hotel, The Marina Cairns Cairns - Swimming PoolShangri-la Hotel, The Marina Cairns Cairns - Swimming PoolShangri-la Hotel, The Marina Cairns Cairns - Swimming PoolShangri-la Hotel, The Marina Cairns Cairns - Pub/LoungeShangri-la Hotel, The Marina Cairns Cairns - Balcony/TerraceShangri-la Hotel, The Marina Cairns Cairns - Nearby AttractionShangri-la Hotel, The Marina Cairns Cairns - Nearby AttractionShangri-la Hotel, The Marina Cairns Cairns - Outdoor PoolShangri-la Hotel, The Marina Cairns Cairns - View of Marina Shangri-la Hotel, The Marina Cairns Cairns - Food at North Food & WineShangri-la Hotel, The Marina Cairns Cairns - Horizon Club BreakfastShangri-la Hotel, The Marina Cairns Cairns - Marina Views

Customer Reviews - Shangri-la Hotel, The Marina Cairns, Cairns

AS-AGWEB-3B08