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Shangri-la Hotel, The Marina Cairns

Pierpoint Road, Cairns City Center, Cairns, Australia 4870

Recent customer reviews

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Excellent

8.5

based on
496 reviews

324 reviews in English

Value for Money
8.1
Location
9.4
Staff Performance
8.6
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (496)
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Karen B. Couples Australia, February 1, 2016
Location, view, comfort

Location, view, quality
9
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Mr J. Couples Thailand, January 17, 2016
Weekend at Shangri La

The hotel location is fantastic with eay access to some great restaurants & Cairns City Centre. The hotel pool is a great place to relax & the staff are very friendly & accomodating.
9
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Dennis G. Couples United States of America, January 14, 2016
Great location and experience

Service, selections on the club level, attention to detail
9.7
Excellent from beginning to end!
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Xuejiao C. Families with young children New Zealand, January 6, 2016
Great location

Great location
8.3
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Yongyoot C. Groups Thailand, January 5, 2016
achieved standards

right next to marina, location
8
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Leigh Z. Couples Australia, January 3, 2016
Ticks all boxes

Staff, Location, New
9.7
The staff are really friendly and helpful, I would recommend this hotel to all my friends. Location is right next to the boats that go out to the great barrier reef and a short walk to the esplanade. Highly recommend
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Samantha D. Couples Australia, December 31, 2015
okay

location, resturant, views
7.3
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Chak K. Solo travelers China, December 31, 2015
Room decorations too old!

Good location
8.3
Room not clean Water need charge One set bathing set only!
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Sherman C. Couples United States of America, December 26, 2015
Convenient Location but Sloppy Service

Location, front desk support, view from the balcony
5.3
Convenient, but service was a bit sloppy. I booked our room for three people, but they only had two sets of towels for us. In addition, they inadvertently locked one of us in the shopping mall, where the gym is located.
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Maryam A. Couples Spain, December 11, 2015
Maryam

Location size of the room and service
9.3
Enjoyed the level at the mezzanine . Food was not that great and the opening hours too short . Only opened 2 hours in the afternoon and for breakfast .
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1 - 10 of 324 reviews Next page
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