Excellent 8.8
Based on 981 reviews

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About Shangri-La Hotel


Located on Chang Klan Road, Shangri-La Hotel in the Thai town of Chiang Mai is just minutes away from the famous Night Market. A short tuk-tuk ride will take you to the various temples and restaurants as well as the Sunday Market, but with the pleasant weather you won't mind walking either. The two dining facilities on-site serve Thai, Indian, Chinese, Japanese, as well as European cuisine to please all tastes. A trip to the spa is a must, and if time is not a constraint, you should definitely pick a package treatment. In addition, the fitness center, unlike most found at other hotels, offers weekend workout classes. The two meeting rooms and the business center will appeal to the executive who wants to keep in touch with work. Shangri-La Hotel is perfect for both leisure, as well as business travelers, with a range of facilities to please to either group.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Valet parking
  • Car park
  • Airport transfer
  • Rental car

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Land sports

  • Tennis court(s)

For kids

  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar


  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Check-in/check-out [express]
  • Babysitting
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Chinese (Mandarin)
  • Thai
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Please note that the provincial tax of 0.8% is already included in the room rate.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 12:00 PM
Distance to Airport: 10 km
Number of Floors: 12
Number of Rooms : 281
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2005
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

Grant B.
United States
August 21, 2016
Amazing Hotel!
We would highly recommend Shangri-La to our family and friends. The service was amazing and the staff was very friendly!

Ziming X.
August 11, 2016
Great stay
Staff service was impressive, location was great, had a very pleasant vacation in Chiangmai.

Teck T.
August 08, 2016
Great staff service
Will book this hotel again

Mohammed A.
July 29, 2016
Enjoy really with their service

Noppawan K.
South Korea
July 13, 2016
Great hotel awesome people
It was a great hotel. All the stuff from transportation to front desk are very polite and helpful. Can't wait until the next stay .. Highly recommended to everyone . Thank you again.

jamshad C.
July 13, 2016
very nice superb

Alaric S.
July 07, 2016
Good value for a 5 star property.
Other than the lacklustre F&B options, especially the pool side menu - a good price for an international chain. Would probably check out other boutique options the next time I'm in town.

Ryan S.
July 05, 2016
Value for money and comfortable
Comfortable hotel, clean and with all the right amenities of a 5-star hotel. Interior typical shangri-la style: classic but not very modern. A bit further away from city centre than le meridien, which has better location.

Eng L.
June 30, 2016
Nice hotel but a bit dated
Overall nice hotel. A bit out of the way. Slightly dated but well kept

June 08, 2016
Excellent Service
Staff serviced with care and courtesy


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