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More about this hotel:
    Nearest transport:
  • Chiang Mai Railway Station (1.9 Km / 23 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Chiang Mai International Airport (4.0 Km)
    Customer comments:
  • "Close to night market", "Excellent breakfast", "Great service"
    Top nearby attractions:
  • Chai Mongkol Temple (0.5 Km / 6 min walk)
  • Fah Lanna Massage (0.7 Km / 9 min walk)
  • Night Plaza Market (0.8 Km / 10 min walk)
  • Tourism Authority of Thailand (TAT) (0.8 Km / 10 min walk)

Note: Distances are measured as a straight line.

Shangri-La Hotel

89/8 Chang Klan Road, Chang Khlan, Chiang Mai, Thailand 50100

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Features of Shangri-La Hotel


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom
  • tennis courts

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Thai

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Hotel description
Located on Chang Klan Road, Shangri-La Hotel in the Thai town of Chiang Mai is just minutes away from...see more Located on Chang Klan Road, Shangri-La Hotel in the Thai town of Chiang Mai is just minutes away from the famous Night Market. A short tuk-tuk ride will take you to the various temples and restaurants as well as the Sunday Market, but with the pleasant weather you won't mind walking either. The two dining facilities on-site serve Thai, Indian, Chinese, Japanese, as well as European cuisine to please all tastes. A trip to the spa is a must, and if time is not a constraint, you should definitely pick a package treatment. In addition, the fitness center, unlike most found at other hotels, offers weekend workout classes. The two meeting rooms and the business center will appeal to the executive who wants to keep in touch with work. Shangri-La Hotel is perfect for both leisure, as well as business travelers, with a range of facilities to please to either group.
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Recent customer comments

Filter by Traveler Type
All reviews (940)

Business travelers (72)

Couples (393)

Solo travelers (130)

Families with young children (165)

Families with older children (111)

Groups (69)

Excellent
8.8
Value for Money
8.4
Location
8.8
Staff Performance
9.0
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.0
All reviews (940)
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Catherine B. Couples
United States of America, February 11, 2016
Overnight Getaway

The breakfast buffet, the location, the balcony
6.7
This is not a 5-star hotel. We had a nice time, but it seemed outdated and a little dingy. We felt like we were just in a regular chain hotel. In the picture online it showed a hot tub on the balcony, and we were so excited when we got there. We opened the door and went outside and there was the wooden platform where the hot tub should be, or once was. This place is way overpriced for what is being offered. We thought it was going to be super fancy, due to the price. There are so many great places in Chiang Mai for less. We will not be staying here again.
Rafic S. Couples
United States of America, January 06, 2016
It is way over rated

None
5
Ok
John T. Couples
United Kingdom, January 05, 2016
Slow check in

Average at best
7.3
Took 1.5 hours for check in - even though arrived at 3 pm and had pre-paid the room!!
Janet C. Couples
Hong Kong, January 04, 2016
value for money - go for the horizon club

location, friendly staff, spacious room
8.3
NG K. Families with young children
Hong Kong, January 02, 2016
Excellent hospitality

Very helpful and friend team at the Horizon Club lounge. Wonderful gala dinner. Great facilities
10
Sebastian B. Business travelers
Germany, January 01, 2016
Nice stay

Location,staff and food.
8.3
Had a nice time. The location was great. Thought the rooms could use a bit of renovation and new styling. But overall a positive experience. I didn't like that the condo being built right next door created some daytime noise.
John R. Families with older children
Hong Kong, January 01, 2016
Friendly, efficient staff

Friendly efficient staff, good breakfast, amenities
8.3
The rooms are looking a bit tired and feel the furnishings need to be replaced. Love the fruit basket. Accommodated our request for interconnecting rooms and early check in.
Stephen K. Couples
United Kingdom, December 28, 2015
Loved it

Customer service, attention to detail, gym
9.7
The service was the outstanding feature. Staff took pleasure in making our stay as comfortable and enjoyable as possible. We stayed for five nights and had a room on one of the top floors which gave us access to the executive lounge. Construction works are ongoing by the pool but I hardly noticed. The service by the pool was sublime. The gym was well equipped and the changing room had a sauna, steam room and jacuzzi...overall we loved our stay here.
Scott Y. Couples
Taiwan, November 25, 2015
Comfortable stay, fantastic service

service, comfort, location
10
The stay was one of the best in my experience. The staff was amazingly friendly and attentive to our needs. Joe from the Horizon Club floor levels gave us an amazing birthday surprise by decorating the room with banner, cake, and flowers. A big thank you to the staff who made our stay not just pleasant, but unforgettable.
Sherry A. Solo travelers
Hong Kong, November 21, 2015
Construction next door. :(

breakfast package, rooms are nice, close to the night market.
8.3
I am a returning person to the Shangri-La but unfortunately I won't be coming back as the new condo they are building next store is going to ruin your pool and hotel area. Its shades the pool and the noise was crazy, only could read my book with headphones on. This sucks for the Shangri-La.

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