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Customers like this hotel for:
    Nearest transport:
  • Chiang Mai Railway Station (1.9 Km / 23 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Chiang Mai International Airport (4.0 Km)
    Customer comments:
  • "Close to night market", "Excellent breakfast", "Great service"
    Nearby attractions:
  • Chai Mongkol Temple (0.5 Km / 6 min walk)
  • Fah Lanna Massage (0.7 Km / 9 min walk)
  • Night Plaza Market (0.8 Km / 10 min walk)
  • Tourism Authority of Thailand (TAT) (0.8 Km / 10 min walk)

Note: Distances are measured as a straight line.

Shangri-La Hotel

89/8 Chang Klan Road, Chang Khlan, Chiang Mai, Thailand 50100 (Show on map)

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"Service at the Horizon lounge, concierge, room facilities..."

Navin, India September 29, 2015

Features of Shangri-La Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Thai

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Hotel Description
Located on Chang Klan Road, Shangri-La Hotel in the Thai town of Chiang Mai is just minutes away from...see more Located on Chang Klan Road, Shangri-La Hotel in the Thai town of Chiang Mai is just minutes away from the famous Night Market. A short tuk-tuk ride will take you to the various temples and restaurants as well as the Sunday Market, but with the pleasant weather you won't mind walking either. The two dining facilities on-site serve Thai, Indian, Chinese, Japanese, as well as European cuisine to please all tastes. A trip to the spa is a must, and if time is not a constraint, you should definitely pick a package treatment. In addition, the fitness center, unlike most found at other hotels, offers weekend workout classes. The two meeting rooms and the business center will appeal to the executive who wants to keep in touch with work. Shangri-La Hotel is perfect for both leisure, as well as business travelers, with a range of facilities to please to either group.
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Recent customer comments

Filter by Traveler Type
All reviews (909)

Business travelers (69)

Couples (380)

Solo travelers (127)

Families with young children (159)

Families with older children (106)

Groups (68)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (909)
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Navin S. Families with young children
India, October 04, 2015
Kids loved it!!

Service at the Horizon lounge, concierge, room facilities and ambience were splendid!!
We had a very relaxing stay. The staff were extremely courteous, friendly and helpful. It was Home away from Home!!
Ali S. Couples
Canada, October 02, 2015
Very Good

Location, friendly staff, food
Wong S. Families with older children
Malaysia, September 30, 2015

Internet connection
Overall quite happy
LAI Y. Families with young children
Hong Kong, August 23, 2015
Kids were happy with the pool and the room

comfy room, good food at Horizon Club, people there were nice.
CHAYANIT C. Solo travelers
Thailand, August 14, 2015
Everything is good

Swimming pool , room , sevice
GHAZALA S. Families with older children
Pakistan, August 03, 2015
It was great! Best location and great atmosphere.

Cleanliness. Food. Service.
Chi S. Families with young children
Taiwan, September 27, 2015
Bad check-in experience

restaurant, big room, location
arrived at the hotel early hoping for early check-in would be available since we were traveling with baby. we booked for a premium room. was told room was not ready which i could understand. came back at official check-in time and room still not ready. came back at 2:30pm and once more room was not ready, said housekeeping havnt gotten around to it. finally they gave us a club level room only after we complained for 10 minutes at the front desk. they could have given us the club level room earlier but didnt want to release it for us until they saw we were really upset. we tried to be accomodating but the front desk kept us waiting way past our check in time and we were traveling with baby. i certainly did not expect this level of non-concern from shangri-la, as if we had to fight for our deserved room. and the icing on the cake was they told us even if we got a club level room we could not use their club amenities.... *then just dont put us on that level just give me the room i deserve!
febri S. Families with young children
Indonesia, August 06, 2015

Friendly staff, comfy, good view
shangrilla is the best hotel in chiang kai
Kim B. Solo travelers
Australia, July 14, 2015
Classy joint

Spacious rooms, excellent service and great buffet breakfasts
McConnell C. Solo travelers
United States of America, July 13, 2015
Very Nice Hotel

The check-in experience was very nice and comfortable in the Club Lounge. The staff is very helpful in suggesting things to do.
My stay was very relaxing and comfortable. The Club Lounge is very well done. The elevators were the only downside of the entire experience. They are extremely slow and not programmed for efficiency whatsoever. It takes forever to wait for the car to arrive. Only 2 out of 3 elevators were available at any given time during high occupancy.

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