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Excellent 8.8
Based on 968 reviews

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About Shangri-La Hotel


Located on Chang Klan Road, Shangri-La Hotel in the Thai town of Chiang Mai is just minutes away from the famous Night Market. A short tuk-tuk ride will take you to the various temples and restaurants as well as the Sunday Market, but with the pleasant weather you won't mind walking either. The two dining facilities on-site serve Thai, Indian, Chinese, Japanese, as well as European cuisine to please all tastes. A trip to the spa is a must, and if time is not a constraint, you should definitely pick a package treatment. In addition, the fitness center, unlike most found at other hotels, offers weekend workout classes. The two meeting rooms and the business center will appeal to the executive who wants to keep in touch with work. Shangri-La Hotel is perfect for both leisure, as well as business travelers, with a range of facilities to please to either group.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • tennis courts

For kids

  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • shops

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Thai
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Please note that the provincial tax of 0.8% is already included in the room rate.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 12:00 PM
Distance to Airport: 10 km
Number of Floors: 12
Number of Rooms : 281
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2005
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Recent customer comments

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  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.3

9.2 VINH M.
June 08, 2016
Excellent Service
Staff serviced with care and courtesy

10 Jeremy W.
United States
June 07, 2016
Wonderful Anniversary Stay
We just went for a getaway for our anniversary. We happened to mention to the staff that we were celebrating and they went out of their way to make our stay very special. While were away for the dinner, they left fruit, wine, lovely towel swans, a drawn bubble bath, and rose petals everywhere. The room was beautiful even before this, but this was over the top lovely. We stayed on the club floor and it was totally worth the privacy and wonderful quiet breakfast.

8.8 Jonathan E.
United Kingdom
May 28, 2016
I will come back again

9.6 Troy N.
May 26, 2016
Great service

9.6 wai H.
Hong Kong
May 19, 2016
Excellent customer service
Good swimming pool and thanks for the honeymoon gift

10 Corinne P.
United States
May 17, 2016
M Packard
The stuff took such great care of our every need. The breakfast buffet was wonderful!

8.4 Soo O.
May 13, 2016
Very happy stay!
Staff was awesome! They remembered our anniversary. Wine, cake, chocs, flower bathtub really WOW us. The next day our kids got a giant teddy to play with. We upgraded our room and the lounge service is great. We like this hotel very much.

10 christopher C.
United Kingdom
April 18, 2016
Three night stay
Just perfect in every way!

8.4 Philip H.
United States
April 12, 2016
we went to Chiang Mai at the start of our honeymoon.
it was great to arrive at the hotel every day after being out in the city and surrounding areas. the hotel was quiet, the staff was great, pool was very relaxing. Chiang Mai has changed so much since 10 years ago when I was traveling there so I might never return. If I do I will definitely stay at the Shangri-la

8.4 Lai L.
Hong Kong
April 05, 2016
Nice hotel but not good service
hotel is nice, comfortable, clean and big enough. But FO staff is not helpful.