Excellent 8.9
Based on 3345 reviews

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About Shangri-la Hotel

Description

With an enviable location close to Kuala Lumpur's commercial and entertainment districts, Shangri-la Hotel is ideally placed for exploring the city. The nearby metro station connects to Chinatown and Central Market, while the shopping malls at Bukit Bintang and KLCC are easily accessible. This wonderful property sits within the beautiful lush gardens and boasts 662 magnificent rooms with up-to-date furnishings and amenities. One of the very best in the area, Shangri-la Hotel offers a Horizon Club that caters to business travelers by offering the best accommodation units and personalized service. Guests can also dine at the award winning restaurants on-site. It's no doubt this is an extraordinary place of stay!
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • dart board
  • yoga room
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

For kids

  • swimming pool [kids]

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundromat
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • photocopying
  • fax machine
  • printer
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
  • Malay
  • Tamil
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 350 MYR
Breakfast Charge (when not included in room rate): 77 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1 Km
Distance to Airport: 45 Km
Internet Usage Fee: 0 MYR
Non-Smoking Rooms / Floors: YES
Number of Bars: 3
Number of Floors: 28
Number of Restaurants: 9
Number of Rooms : 662
Parking Fee (per day): 0 MYR
Reception Open Until: 12:00AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1984
Year Hotel Last Renovated: 2009
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Verified traveler reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.9
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

Khui W.
Malaysia
July 27, 2016
Everything's perfect
Really enjoyed my stay with Shangri-La KL!!

Cynthia T.
Malaysia
July 26, 2016
Gracious service
Though this is the first time I am staying in a Shangri-la Hotel, we have often eaten at Penang Shangri-la Rasa Sayang. We are always delighted with the gracious and genuinely warm service. Room decor a little old and therefore somewhat outdated, but nevertheless extremely comfortable and very clean. We had a lovely stay.

JAE L.
South Korea
July 24, 2016
Review
Excellent location and hospitality The best hotel I have ever stayed.

Ifran S.
Indonesia
July 24, 2016
Very friendly staff hotel and the services are superb
Overall the hotel, services and location are excellent

lida V.
Australia
July 20, 2016
great
beautiful hotel

RIASAT K.
Australia
July 14, 2016
No bath tub in the room
Gave us small room...no bath tub. We have requested top floor. We didn't get it. Dinner is too expensive

Yap S.
Malaysia
July 14, 2016
5 star hotel
good for business trip

Yee L.
Malaysia
July 09, 2016
Satisfactory Stay
comfortable room and bed, attentive staff

lorenzo G.
Philippines
July 08, 2016
Best ...
Best experience in KL

Retnasamy M.
Malaysia
July 08, 2016
The Best
Shang provides the best with smile


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