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Customers like this hotel for:
    Nearest transport:
  • Monorail Station - Bukit Nanas (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Subang Airport (17.0 Km)
  • Kuala Lumpur International Airport (45.3 Km)
    Customer comments:
  • "Good breakfast buffet", "Good service", "Location is good"
    Top attractions in the area:
  • KL Tower (0.3 Km / 4 min walk)
  • Jalan P Ramlee (Clubbing area) (0.3 Km / 4 min walk)
  • Zouk Club (0.5 Km / 6 min walk)
  • Aquaria KLCC (0.7 Km / 9 min walk)

Note: Distances are measured as a straight line.

Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Features of Shangri-la Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Malay

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Hotel Description
With an enviable location close to Kuala Lumpur's commercial and entertainment districts,...see more With an enviable location close to Kuala Lumpur's commercial and entertainment districts, Shangri-la Hotel is ideally placed for exploring the city. The nearby metro station connects to Chinatown and Central Market, while the shopping malls at Bukit Bintang and KLCC are easily accessible. This wonderful property sits within the beautiful lush gardens and boasts 662 magnificent rooms with up-to-date furnishings and amenities. One of the very best in the area, Shangri-la Hotel offers a Horizon Club that caters to business travelers by offering the best accommodation units and personalized service. Guests can also dine at the award winning restaurants on-site. It's no doubt this is an extraordinary place of stay!
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (3188)

Business travelers (697)

Couples (1386)

Solo travelers (434)

Families with young children (346)

Families with older children (174)

Groups (151)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (3188)
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Derek L. Couples
Australia, October 03, 2015
Suite break

Club, spa, exceptional service
Ali K. Solo travelers
Malaysia, October 03, 2015
5 Star Hotel

It was a wonderfull short stay..staff were excellent...very clean hotel with good amenities..
susan M. Business travelers
Malaysia, September 29, 2015
Comfort, food and friendly staff

Comfort, food and friendly staff
Very good, the staff are very friendly and helpful. Also the food have many choices!
Lawrence W. Couples
Malaysia, September 22, 2015
Absolutly wonderful experience

Location, Staff, Comfort
UMATHEVI P. Solo travelers
Malaysia, September 20, 2015
Shangrila kl

Staff, cleanliness, location
Tania J. Business travelers
Germany, September 20, 2015
Excellent Service, food and spacious rooms!

Excellent food, service, location.
Absolutely perfect, will be back soon!
Kwang C. Solo travelers
Australia, September 17, 2015
The Best in Kuala Lumpur

-The Staffs
YAN C. Business travelers
Hong Kong, September 16, 2015
Good location, expensive, food so so

Good location
Ok. Both local food and western food were so so. Cafe was closed on Sunday, not convenient. Fortunately, staff was helpful to get me a coffee
PREETH M. Families with young children
India, September 14, 2015
As expected

Location, Service, Luxury
Good and stress-free
Aileen I. Couples
Malaysia, September 14, 2015
Great service, food & location

Service, food & location
We had an enjoyable stay at the hotel and it was very comfortable. The design of the rooms are a bit dated but that did not detract from the comfort. Wifi was stable and fast.

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What's nearby? / Directions

What's nearby?

China Town
Art Gallery
National Museum
Petaling Street
Hard Rock Café


From Kuala Lumpur International Airport: Follow the direction "Kuala Lumpur City Center" to the hotel. The Express Rail Link and taxi service is available.