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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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"Friendly with exellent customer service. Nice and cozy..."

  • Abdul, Singapore
  • March 21, 2015
  • Area: KLCC
  • Rooms : 662
  • Free Wi-Fi

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Room Types
Max
Rates
Executive King Room
Horizon Club Executive King with Breakfast
Executive Twin Room
Horizon Club Executive Twin Room
Horizon Club Executive Twin Room
Horizon Club Executive King with Breakfast
Executive Twin Room
Executive King Room
Executive Suite
Executive Suite
Premier Twin Room
Premier King Room
Premier King Room
Premier Twin Room
Premier Selection Suite King
Premier Selection Suite King

 

When would you like to stay at this hotel?


Photos of Shangri-la Hotel

Shangri-la Hotel Kuala Lumpur - Executive Suite - Design 2
Executive Suite - Design 2
Shangri-la Hotel Kuala Lumpur - Premier Selection Suite - Design 2
Premier Selection Suite - Design 2
Shangri-la Hotel Kuala Lumpur - Premier Selection Suite - Design 1
Premier Selection Suite - Design 1
Shangri-la Hotel Kuala Lumpur - Specialty Suite
Specialty Suite
Shangri-la Hotel Kuala Lumpur - Specialty Suite
Specialty Suite
Shangri-la Hotel Kuala Lumpur - Specialty Suite
Specialty Suite
Shangri-la Hotel Kuala Lumpur - Executive Suite - Design 1
Executive Suite - Design 1
Shangri-la Hotel Kuala Lumpur - Malaysian Suite
Malaysian Suite
Shangri-la Hotel Kuala Lumpur - Malaysian Suite
Malaysian Suite
Shangri-la Hotel Kuala Lumpur - Royale Suite
Royale Suite
Shangri-la Hotel Kuala Lumpur - Royale Suite
Royale Suite
Shangri-la Hotel Kuala Lumpur - Royale Suite
Royale Suite
Shangri-la Hotel Kuala Lumpur - Deluxe King
Deluxe King
Shangri-la Hotel Kuala Lumpur - Executive King
Executive King
Shangri-la Hotel Kuala Lumpur - Premier Twin
Premier Twin
Shangri-la Hotel Kuala Lumpur - Premier King
Premier King
Shangri-la Hotel Kuala Lumpur - Horizon Club Executive
Horizon Club Executive
Shangri-la Hotel Kuala Lumpur - Horizon Club Premier
Horizon Club Premier
Shangri-la Hotel Kuala Lumpur - Premier Selection Suite
Premier Selection Suite
Shangri-la Hotel Kuala Lumpur - Bathroom
Bathroom
Shangri-la Hotel Kuala Lumpur - Swimming Pool
Swimming Pool
Shangri-la Hotel Kuala Lumpur - Spa
Spa
Shangri-la Hotel Kuala Lumpur - Fitness Room
Fitness Room
Shangri-la Hotel Kuala Lumpur - Mezzanine Boardroom
Mezzanine Boardroom
Shangri-la Hotel Kuala Lumpur - Restaurant
Restaurant
Shangri-la Hotel Kuala Lumpur - Lafite
Lafite
Shangri-la Hotel Kuala Lumpur - Shang Palace
Shang Palace
Shangri-la Hotel Kuala Lumpur - Arthur’s Bar & Grill
Arthur's Bar & Grill
Shangri-la Hotel Kuala Lumpur - Lemon Garden
Lemon Garden
Shangri-la Hotel Kuala Lumpur - Lemon Garden 2Go
Lemon Garden 2Go
Shangri-la Hotel Kuala Lumpur - Executive Lounge
Executive Lounge
Shangri-la Hotel Kuala Lumpur - Arthur’s Bar & Grill
Arthur's Bar & Grill
Shangri-la Hotel Kuala Lumpur - Arthur’s Bar & Grill
Arthur's Bar & Grill
Shangri-la Hotel Kuala Lumpur - Lobby Lounge
Lobby Lounge
Shangri-la Hotel Kuala Lumpur - Lobby Lounge
Lobby Lounge
Shangri-la Hotel Kuala Lumpur - Lobby
Lobby
Shangri-la Hotel Kuala Lumpur - Meeting Room
Meeting Room
Shangri-la Hotel Kuala Lumpur - Business Center
Business Center
Shangri-la Hotel Kuala Lumpur - Wedding Consultant
Wedding Consultant
Shangri-la Hotel Kuala Lumpur - Ballroom
Ballroom
Shangri-la Hotel Kuala Lumpur - Facilities
Facilities
Features of Shangri-la Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

babysitting

bar

business center

car park

coffee shop

concierge

currency exchange

elevator

executive floor

express check-in/check-out

facilities for disabled guests

laundry service

luggage storage

meeting facilities

newspapers

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

shuttle service

smoking area

tours

Sports and Recreation

fitness center

garden

hot tub

massage

outdoor pool

pool (kids)

sauna

spa

steamroom

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

Arabic

Chinese (Cantonese)

Chinese (Mandarin)

English

Japanese

Malay

Book now!

Sale ends soon!

With an enviable location close to Kuala Lumpur's commercial and entertainment districts, Shangri-la Hotel is ideally placed for exploring the city. The nearby metro station connects to Chinatown and Central Market, while the shopping malls at Bukit Bintang and KLCC are easily accessible. This wonderful property sits within the beautiful lush gardens and boasts 662 magnificent rooms with up-to-date furnishings and amenities. One of the very best in the area, Shangri-la Hotel offers a Horizon Club that caters to business travelers by offering the best accommodation units and personalized service. Guests can also dine at the award winning restaurants on-site. It's no doubt this is an extraordinary place of stay! With an enviable location close to Kuala Lumpur's commercial and entertainment districts, ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
350 MYR

Breakfast Charge (when not included in room rate)
77 MYR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.1 Km

Distance to Airport
45 Km

Internet Usage Fee
0 MYR

Non-Smoking Rooms / Floors
YES

Number of Bars
3

Number of Floors
28

Number of Restaurants
9

Number of Rooms
662

Parking Fee (per day)
0 MYR

Reception Open Until
12:00AM

Room Voltage
220

Time to Airport (Minutes)
45

Year Hotel Built
1984

Year Hotel Last Renovated
2009


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.9

from 3057 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3057)
Matthias K. Couples Switzerland, March 30, 2015
Good but not fantastic city hotel

Location + reasonable price
8.3
We stayed for the Formula 1 weekend and chose a location close to KLCC to be near the shuttle buses. Previous year I stayed at the Majestic in Sentral, which I personally like better, though the location is a bit off from the actual city center. Due to construction work in between it was impossible to walk from Sentral to the Majestic. As I often felt ripped off by the taxis, I tried the Shangri-la this year hoping I could get around walking only (which is possible). So I like the Shangri-la for the location. The lobby is nice, and the rooms are good with everything fully working (TV, loudspeaker in the bathroom, USB-charge connectors on the desk, etc. etc.). The aircon is really loud though, there was a constant noise from the air stream which was annoying, even at the lowest selected speed. The interior is also somewhat "old", though it's more of an impression than really worn out. Check-in at 2:00 AM in the morning and check-out at 4:00 AM in the morning was very quick and professional. On the up-side is the nice and roomy shower and very fast internet that actually worked in the room without any issues. Didn't eat or have breakfast there, so can't comment on the F&B. And the location. It's walking distance to various bars on Jalan P Ramlee and the Petronas Towers. Bukit Bintang with Jalan Alor (various restaurants there) is reachable in 10 mins walking. All in all it was a good and nice hotel, but not fantastic in my view.
Taylor H. Couples United States of America, March 29, 2015
Convenient weekend stay

The swimming pool, the gym, the helpful people at the concierge desk
8.3
Our 2-night weekend stay at the Shangri-la Hotel was lovely - very comfortable room and nice facilities. The hotel seemed very busy with guests coming to watch the F1 races but this did not negatively affect our stay at all - the staff were all very helpful, especially Mr. "Man" at the concierge desk who went 'above and beyond' when assisting us with onward travel arrangements.
Abdul R. Families with young children Singapore, March 21, 2015
Shangri-La review

Friendly with exellent customer service. Nice and cozy room. Great food.
9.3
With a very understanding, friendly touch and excellent customer service by Zie, shall return to stay at the hotel. Keep it up.
Angela K. Couples Philippines, March 17, 2015
favorite hotel in KL

service, staffs, nice room
9.3
Diong L. Couples Singapore, March 17, 2015
conveniently located

staff friendliness, clean and tidy room, conveniently located
7.7
stay was pleasant, until on the last day, we had peking duck at your chinese restaurant, could have given more thought and recommendation since it is shared by 2 persons only, that sort of spoil it
Michael W. Business travelers Australia, March 13, 2015
Great Mix

Apart from the business aspect of excellent conference facilities, great food it is also in an excellent location to walk to KLCC
8.7
A nice hotel in a good location that benefits both the business and casual traveller.
Philipp C. Couples Canada, March 11, 2015
Wonderful experience

Very welcoming and helpful staff. Good location. Great pool
8.7
It was our first time in Malaysia. The Shangri-la was a perfect entrance point for our journey. The room was perfect. Exactly what we expected. The hotel staff were extremely helpful and kind. They made us feel very welcomed. The hotel pool is a great feature. With its spacious sunbed area and the food/drink service, it served as a welcome oasis of tranquility and respite from the harsh sun rays.
Nathan S. Couples Australia, March 10, 2015
Best hotel I have stayed in

The overall ambience of this hotel is brilliant. Absolute opulence. The gym and pool facilities are first class and the rooms was very luxurious
9
The stay was perfect. The hotel staff are fantastic and the hotel itself has a very high end feel, but without a break the bank price tag.
Kamil E. Solo travelers Netherlands, March 5, 2015
Fantastic

Check in service clean service
10
Fantastic
Michelle E. Groups Philippines, March 1, 2015
Fantastic

Staffs are very friendly, relaxing rooms & unlimited, fast & free wifi connection
9.3
Relaxing

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Sale ends soon!

What's nearby? / Directions

What's nearby?
  • China Town
  • Art Gallery
  • National Museum
  • Petaling Street
  • Hard Rock Café


Directions
From Kuala Lumpur International Airport: Follow the direction "Kuala Lumpur City Center" to the hotel. The Express Rail Link and taxi service is available.

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Customers like this hotel for:
Nearest transport:
  • Monorail Station - Bukit Nanas (0.3 Km / 4 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Subang Airport (17.0 Km)
  • Putrajaya International Convention Centre (28.8 Km)
Customer comments:
  • "Good breakfast buffet" , "Good service" , "Location is good"
Top attractions in the area:
  • KL Tower (0.3 Km / 4 min walk)
  • Jalan P Ramlee (Clubbing area) (0.3 Km / 4 min walk)
  • Zouk Club (0.5 Km / 6 min walk)
  • Aquaria KLCC (0.7 Km / 9 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support


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