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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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"Friendly staff, clean rooms, spacious and comfortable ..."

  • Carl, United States
  • July 21, 2015
  • Area: KLCC
  • Rooms : 662
  • Free Wi-Fi

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Room Types
Max
Rates
Deluxe King
Deluxe King
Horizon Club Executive Twin Room
Horizon Club Executive King with Breakfast
Executive Twin Room
Executive King Room
Executive King Room
Horizon Club Executive King with Breakfast
Executive Twin Room
Horizon Club Executive Twin Room
Premier Twin Room
Premier King Room
Premier King Room
Premier Twin Room
Executive Suite
Executive Suite
Premier Selection Suite King
Premier Selection Suite King

 

When would you like to stay at this hotel?

Features of Shangri-la Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

babysitting

bar

business center

car park

coffee shop

concierge

currency exchange

elevator

executive floor

express check-in/check-out

facilities for disabled guests

laundry service

luggage storage

meeting facilities

newspapers

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

shuttle service

smoking area

tours

Sports and Recreation

fitness center

garden

hot tub

massage

outdoor pool

pool (kids)

sauna

spa

steamroom

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

Arabic

Chinese (Cantonese)

Chinese (Mandarin)

English

Japanese

Malay

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Sale ends soon!

With an enviable location close to Kuala Lumpur's commercial and entertainment districts, Shangri-la Hotel is ideally placed for exploring the city. The nearby metro station connects to Chinatown and Central Market, while the shopping malls at Bukit Bintang and KLCC are easily accessible. This wonderful property sits within the beautiful lush gardens and boasts 662 magnificent rooms with up-to-date furnishings and amenities. One of the very best in the area, Shangri-la Hotel offers a Horizon Club that caters to business travelers by offering the best accommodation units and personalized service. Guests can also dine at the award winning restaurants on-site. It's no doubt this is an extraordinary place of stay! With an enviable location close to Kuala Lumpur's commercial and entertainment districts, ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
350 MYR

Breakfast Charge (when not included in room rate)
77 MYR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.1 Km

Distance to Airport
45 Km

Internet Usage Fee
0 MYR

Non-Smoking Rooms / Floors
YES

Number of Bars
3

Number of Floors
28

Number of Restaurants
9

Number of Rooms
662

Parking Fee (per day)
0 MYR

Reception Open Until
12:00AM

Room Voltage
220

Time to Airport (Minutes)
45

Year Hotel Built
1984

Year Hotel Last Renovated
2009


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.9

from 3145 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3145)
Sort by:
Roger G. Families with older children United Kingdom, July 22, 2015
Excellent

Location always clean and friendly
9
Excellent
Carl P. Couples United States of America, July 21, 2015
Excellent as always

Friendly staff, clean rooms, spacious and comfortable
9.7
Stayed at Shangrila properties many times. Always a good experience.
Hussain N. Solo travelers Maldives, July 21, 2015
Great hotel

Location/Staff/service/
10
Roger J. Families with young children Malaysia, July 21, 2015
Will definitely come back

Staff friendliness, Cleanliness, Location
9.3
Amazing 4 days stay. The staff really made me and my family feel at home. Would definitely recommend this hotel to my friends and family.
Aftaab K. Couples India, July 20, 2015
Great Location

location, ambience & food
9.7
Yan W. Business travelers Singapore, July 19, 2015
Happy stay

friendly staff, good service
9.7
Awesome stay. Was there for an event. Love the food provided. Pleasant 2 nights stay overall
Mary A. Groups Singapore, July 19, 2015
Excellent

Service, Food, Cleanliness
10
Awesome!.. Excellent service, the staff were accommodating and helpful. Room is clean and comforting. Food is great. Will come back! ;)
Tze S. Groups Malaysia, July 19, 2015
Excellent experience

good service, comfortable room, good location
8
very good!
Rose-Marie E. Couples Sweden, July 19, 2015
Amazing hotel, staff and my favurite place in KL

Staff and service, food and rooms
10
As always I went for a horizon room and had a brilliant experience. Own check in, free drinks and afternoon tea, staff that did more than they had to when my luggage was lost. Late check out with no problem or charge, and free upgrade to a big suite. I will always choose shangri-la and the horizon club if avalable at my travel destination. Recommend everybody to stay.
Choy M. Families with older children Singapore, July 16, 2015
Room is clean but furniture and TV look outdated

I stay at Horizon Ckub, the lounge staffs are good but not the foods variety, staffs are very helpful and professional
8.3
Fantastic and would surely go back again. Only one unpleasant incident on 16th Jun 2015, the Chinese chef in charge of noodles were very rude and when I ask him in Chinese, Cantonese and English about the noodle kept quiet and worst, prepare the wrong food. Luckily there is a male supervisor assists in the matter. Compliment to the restaurant supervisor.
< Previous page 1 - 10 of 3145 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • China Town
  • Art Gallery
  • National Museum
  • Petaling Street
  • Hard Rock Café


Directions
From Kuala Lumpur International Airport: Follow the direction "Kuala Lumpur City Center" to the hotel. The Express Rail Link and taxi service is available.

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Customers like this hotel for:
Nearest transport:
  • Monorail Station - Bukit Nanas (0.3 Km / 4 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Subang Airport (17.0 Km)
  • Putrajaya International Convention Centre (28.8 Km)
Customer comments:
  • "Good breakfast buffet" , "Good service" , "Location is good"
Top attractions in the area:
  • KL Tower (0.3 Km / 4 min walk)
  • Jalan P Ramlee (Clubbing area) (0.3 Km / 4 min walk)
  • Zouk Club (0.5 Km / 6 min walk)
  • Aquaria KLCC (0.7 Km / 9 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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