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About Shangri-la Hotel


With an enviable location close to Kuala Lumpur's commercial and entertainment districts, Shangri-la Hotel is ideally placed for exploring the city. The nearby metro station connects to Chinatown and Central Market, while the shopping malls at Bukit Bintang and KLCC are easily accessible. This wonderful property sits within the beautiful lush gardens and boasts 662 magnificent rooms with up-to-date furnishings and amenities. One of the very best in the area, Shangri-la Hotel offers a Horizon Club that caters to business travelers by offering the best accommodation units and personalized service. Guests can also dine at the award winning restaurants on-site. It's no doubt this is an extraordinary place of stay!
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • yoga room
  • spa/sauna
  • gym/fitness
  • dart board
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • swimming pool
  • hot tub
  • outdoor pool

Land sports

  • garden

For kids

  • pool (kids)

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • laundromat
  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • private check in/check out
  • postal service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
  • Malay
  • Tamil
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 350 MYR
Breakfast Charge (when not included in room rate): 77 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1 Km
Distance to Airport: 45 Km
Internet Usage Fee: 0 MYR
Non-Smoking Rooms / Floors: YES
Number of Bars: 3
Number of Floors: 28
Number of Restaurants: 9
Number of Rooms : 662
Parking Fee (per day): 0 MYR
Reception Open Until: 12:00AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1984
Year Hotel Last Renovated: 2009
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Staff Performance 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

10 Doris T.
May 23, 2016
Nice stay
We have enjoyed our stay in Shangri-la KL. Clean room and service staff were friendly.

10 Doris T.
May 23, 2016
Nice stay
We enjoyed our stay in Shangri-la KL. Room was clean and service staff were friendly.

4.8 chong C.
May 29, 2016
Not a pleasant stay, service very poor, room no privacy, food no good but expensive

8.4 kevin L.
May 19, 2016
Love the gym
The gym facility with the bamboo forest backdrop is breath taking.

9.2 Antonio D.
May 18, 2016
Good location
Location is good about 5 mins walk to petronas tower, and kl tower, close to shopping mall, room is very clean, including toilet, foods for breakfast are a lot of selection, indian, malay, indo,viet, and continental.

7.6 Serene S.
May 21, 2016
My usual hotel
Value and comfort met

8.8 Wilson O.
May 16, 2016
Short Getaway
Had a short but enjoyable stay. Place was very close to klcc and near city centre. Grand place with great facilities. Horizon club amenities were also great. Totally enjoyed our stay there. Would go back there again.

9.2 Easan S.
May 13, 2016
Always a great feeling to return to Shangri-la KL
the experience is wonderful and it gives you a feeling of being pampered and well take care of.

10 Tan Q.
May 10, 2016
Stay 1 night (6/5/2016)
It was very convenient and the staffs there are very polite.

10 Simon C.
May 06, 2016
Good stay - Shangri La is always a pleasure
Good stay - Shangri La is always a pleasure