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Best rates for your dates:
May 3, 2016 - May 5, 2016 | 2 nights
Room types Max
Price per night
Quantity
Best seller – limited supply!
Deluxe
Not included in room price:
Service charge 10%, Hotel tax 10%

+
USD 533.05 125.65
Special conditions

Our last 5 rooms
Deluxe With Brekafast
Breakfast Included
Not included in room price:
Service charge 10%, Hotel tax 10%

+
USD 533.05 140.88
Special conditions

Our last 5 rooms
Deluxe Double Or Twin Room
Pay at the hotel
Not included in room price:
Tax 10%, Service charge 10%

USD 125.65
Special conditions

Our last 4 rooms
Deluxe Double Or Twin Room
Breakfast Included
Pay at the hotel
Not included in room price:
Tax 10%, Service charge 10%

USD 140.88
Special conditions

Our last 4 rooms
Executive King Bed
Not included in room price:
Service charge 10%, Hotel tax 10%

+
USD 533.05 140.88
Special conditions

Our last 3 rooms
Executive Double Room
Pay at the hotel
Not included in room price:
Tax 10%, Service charge 10%

USD 140.88
Special conditions

Our last 3 rooms
Executive Double Room
Breakfast Included
Pay at the hotel
Not included in room price:
Tax 10%, Service charge 10%

USD 156.11
Special conditions

Our last 3 rooms
Executive With Breakfast
Breakfast Included
Not included in room price:
Service charge 10%, Hotel tax 10%

+
USD 533.05 156.11
Special conditions

Our last 3 rooms
Horizon Deluxe
Breakfast Included
Not included in room price:
Service charge 10%, Hotel tax 10%

+
USD 533.05 159.91
Special conditions

Our last 2 rooms
Club King Room
Breakfast Included
Pay at the hotel
Not included in room price:
Tax 10%, Service charge 10%

USD 159.92
Special conditions

Our last 2 rooms

About Shangri-La Hotel

Description

Resting in the western area of the second largest city in Indonesia, Surabaya, the award-winning Shangri-La Hotel offers great convenience and access to the most luxurious shopping mall in the city. Aside from its prime location, this 5-star property also boasts a restful environment with lush green tropical settings and generous outdoor space. With its advantageous central spot, guests will have easy access to golf courses, the city’s central business district, and the international airport. Back at the hotel, guests may select from a fine list of guestrooms, all facilitated with contemporary amenities such as a deluxe plasma television, DVD entertainment system, as well as in-room wired Internet and Wi-Fi access. Their Horizon Club rooms provide quality business services while the Horizon Club Lounge serves cool beverages round-the-clock. Relax and rejuvenate in the hotel spa or keep fit in their fitness center and swimming pool. Simply keep in mind that Shangri-La Hotel will without doubt enhance your vacation in Surabaya.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • convenience store
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • fax machine
  • gift/souvenir shop
  • infirmary
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • nightclub
  • photocopying
  • poolside bar
  • postal service
  • printer
  • private check in/check out
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • ticket service
  • tours
  • wheelchair accessible

Sports and Recreation

  • children's playground
  • fitness center
  • garden
  • golf course (within 3 km)
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom
  • tennis courts

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 550000 IDR
Breakfast Charge (when not included in room rate): 266200 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5. Km
Distance to Airport: 25. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 17
Number of Restaurants: 6
Number of Rooms : 368
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 1995
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Verified traveler reviews

Filter by traveler type
All reviews (303)

Business travelers (144)

Couples (53)

Solo travelers (46)

Families with young children (33)

Families with older children (17)

Groups (10)

Excellent
8.3
Hotel Condition/Cleanliness
8.5
Facilities
8.9
Location
8.2
Room Comfort/Standard
8.5
Staff Performance
8.4
Value for Money
7.8
Food/Dining
8.2

8.4 Diana P.
Indonesia
March 28, 2016
Recommended
Everything okeyy,,, we luv horizon club lounge here thx

8.8 Soedradjat S.
Indonesia
March 24, 2016
Great Hotel, great stuff.
Traffic outside hotels are bad...breakfast is so so..

8.4 LEANDER C.
Philippines
March 21, 2016
Best for Weekend Retreat
One of the best places to stay for a weekend of relaxation. Good food and excellent service. Get an upgrade to enjoy club privileges.

8 Servando L.
Philippines
March 14, 2016
=)
;)

7.7 AMINAH A.
Singapore
February 10, 2016
A Pleasant Stay
The excellent service of the staff, The Resort like Ambience and The wonderful SPA treatment
Despite the fact that my young daughter was unwell and had a high fever, our stay was by far a relaxing one pleasant one. We stayed indoors most of the time and went out to the nearest shopping centre to chill out.

10 Nur A.
Singapore
January 08, 2016
Amazing stay yet again!
Friendly hotel staff, food variety at Jamoo & the ambiance
This is the second time we're staying at Shangri La Surabaya and we're as impressed by their service as the first time we came. We always look forward to an amazing stay with Shangri La Surabaya and they have not disappointed us at all. They deserve being a 5 star hotel definitely. Thank you Shangri La Surabaya. We'll definitely be back again.

8 Monica T.
Indonesia
March 15, 2016
Nice hotel for new year celebration
Staff n environment n food all good
Really nice to get horizon floor so we can enjoy all u can drink wine n coffee n snack at horizon lounge

7.6 Jaime I.
United States of America
February 05, 2016
Ho Ho Ho Holiday
Took my wife and young daughter for a Christmas holiday. Our stay was very relaxing. The extra portable bed was provided without cost which my daughter loved. The buffet was great. Service all around is terrific. Had a problem with the TV and a hotel technician was at our room within 15 minutes. Relaxing cabanas by the pool for daddy and a kiddy pool for daughter plus other activities for kids.

7 gisela F.
Indonesia
December 03, 2015
the toilet flush is jammed and the bathub as well
its clean, convinient
The toilet was jammed and the bathub as well for few days that I stay there, the food is okay,

8.7 Eristiana T.
Indonesia
October 16, 2015
kamarnya masih konvensional
good food, best pool, helpful staff
had a great restaurant, nice and helpful staff but the room still conventional. need upgrading in room decor so that customer feels worth staying here.

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.


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