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Shangri-La Hotel

Jl. Mayjend Sungkono 120, Surabaya Center, Surabaya, Indonesia 60256 (Show on map)

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"Nicely decorated hotel with comfortable furnishing and good..."

  • Lee, Singapore
  • May 31, 2015
  • Area: Surabaya Center
  • Rooms : 368
  • Free Wi-Fi

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Room Types
Max
Rates
Executive Weekend Culinary Splendour
Executive Weekend Culinary Splendour
Deluxe Weekend Culinary Splendor
Deluxe
Horizon Deluxe Spa Indulgence
Horizon Deluxe
Deluxe with Brekafast
Horizon Deluxe
Horizon Deluxe Spa Indulgence
Deluxe
Deluxe Weekend Culinary Splendor
Executive With Breakfast
Horizon Executive Spa Indulgence
Executive With Breakfast
Executive King Bed
Horizon Executive Spa Indulgence
Executive King Bed
Horizon Executive Promotion
Horizon Executive Promotion
Suite Promotion Package
Executive Suite Spa Indulgence
Suite Promotion Package
Executive Suite Spa Indulgence

 

When would you like to stay at this hotel?

Features of Shangri-La Hotel
Facilities

24-hour front desk

24-hour room service

24-hour security

airport transfer

ATM/cash machine on site

bar

business center

car hire

car park

coffee shop

concierge

convenience store

currency exchange

daily housekeeping

elevator

executive floor

express check-in/check-out

facilities for disabled guests

fax machine

gift/souvenir shop

infirmary

laundry service

luggage storage

meeting facilities

newspapers

nightclub

photocopying

poolside bar

postal service

printer

private check in/check out

restaurant

room service

safety deposit boxes

salon

shops

shuttle service

smoking area

taxi service

ticket service

tours

wheelchair accessible

Sports and Recreation

children's playground

fitness center

garden

golf course (within 3 km)

hot tub

massage

outdoor pool

pool (kids)

sauna

spa

steamroom

tennis courts

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

English

Indonesian

 

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Sale ends soon!

Resting in the western area of the second largest city in Indonesia, Surabaya, the award-winning Shangri-La Hotel offers great convenience and access to the most luxurious shopping mall in the city. Aside from its prime location, this 5-star property also boasts a restful environment with lush green tropical settings and generous outdoor space. With its advantageous central spot, guests will have easy access to golf courses, the city’s central business district, and the international airport. Back at the hotel, guests may select from a fine list of guestrooms, all facilitated with contemporary amenities such as a deluxe plasma television, DVD entertainment system, as well as in-room wired Internet and Wi-Fi access. Their Horizon Club rooms provide quality business services while the Horizon Club Lounge serves cool beverages round-the-clock. Relax and rejuvenate in the hotel spa or keep fit in their fitness center and swimming pool. Simply keep in mind that Shangri-La Hotel will without doubt enhance your vacation in Surabaya. Resting in the western area of the second largest city in Indonesia, Surabaya, the award-winning ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s)
Stay for free if using existing bedding.

Guests over 6 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
420000 IDR

Breakfast Charge (when not included in room rate)
217800 IDR

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
5. Km

Distance to Airport
25. Km

Non-Smoking Rooms / Floors
Yes

Number of Bars
2

Number of Floors
17

Number of Restaurants
6

Number of Rooms
368

Room Voltage
220

Time to Airport (Minutes)
30

Year Hotel Built
1995


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.3

from 279 reviews

Value for Money
7.8
Location
8.2
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
8.2
All reviews (279)
Sort by:
Joanna C. Business travelers Singapore, August 5, 2015
Great stay for business trip

Location, Safety, Value
8.7
The stay was great. Ideal place for meetings. Clean room and comfortable bed
Report this review
Budi G. Business travelers Indonesia, June 25, 2015
Hotel ok

Ok ok ok hotel
5.7
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Hakrok C. Business travelers South Korea, June 11, 2015
Little bit old but comfortable

Calm, clean, comfortable
8
Hotel is kinda old but can feel comfortable. Breakfast is not so good, during 4-stayed-mornings, everyday almost same.
Report this review
Lee Y. Business travelers Singapore, May 31, 2015
Best hotel in Surabaya

Nicely decorated hotel with comfortable furnishing and good amenities
9
I always enjoy my stay at Shangrila and I would reckon that it is the best hotel in Surabaya
Report this review
Martin K. Business travelers Indonesia, May 20, 2015
Good hotel for business, nice room

Comfy hotel, great room, good aminities
8
Great stay at this hotel. Will definitely return. Amazing staff performance, great rooms, perfect location
Report this review
Alistair D. Couples Singapore, April 5, 2015
Great service

Service, location, F&B
7.7
Very good however the rooms could do with a refurbishment. The service and the food were both excellent and the bar is also very good. The rooms however let the hotel down and need some modernisation.
Report this review
Winda F. Business travelers Indonesia, March 20, 2015
Amazing trip

Clean, service and food
10
Very nice and very nice hotel and the service, food and hotel are excellent
Report this review
Winda F. Business travelers Indonesia, March 20, 2015
amzing trip

clean, service and food
10
very nice and very good hotel we like to stay in here
Report this review
Suan T. Business travelers Malaysia, March 10, 2015
Good hotel but a bit old

Foods, staffs, big room
7.3
Good hotel but a bit old.
Report this review
Jean-Baptiste C. Business travelers France, March 5, 2015
Nice service

Service, Location,
9.3
Report this review
< Previous page 1 - 10 of 279 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • Wonokromo Railway Station (2.8 Km)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (12.9 Km)
Customer comments:
  • "Facilities" , "Good food" , "Nice pools"
Top attractions in the area:
  • Surabaya Town Square (1.7 Km / 21 min walk)
  • Surabaya Zoo (2.6 Km)
  • Royal Plaza Surabaya (2.9 Km)
  • Pasar Keputran (3.1 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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