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Excellent 8.7
Based on 1219 reviews

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About Shangri-la Hotel


Sitting between the Sydney Opera House and the Darling Harbor Bridge, the Shangri-la Hotel has become the destination of choice for the traveler. Located within easy walking distance to Sydney's shopping and commercial areas, the hotel is a perfect match for both business and leisure travelers. The 565 rooms are among the most spacious in the city, with the smallest rooms having an area of 40sqm. This 5-star hotel also has several meeting rooms which can hold anywhere between 10 to 900 people - depending on your needs. Enjoy fine dining at the award winning Altitude Restaurant and the Blu Horizon Bar located on the 36th floor. The hotel features all amenities and services guests have come to expect from such an establishment. Reservations at Shangri-la Hotel are simple via our secure online booking form. Just enter your desired dates and submit.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • indoor pool

Food & beverage

  • 24-hour room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Wi-Fi/Internet access is available only in certain areas of the property at no additional charge.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 42 AUD
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Number of Bars: 1
Number of Floors: 36
Number of Restaurants: 2
Number of Rooms : 565
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.8
  • Location 9.0
  • Room Comfort/Standard 9.0
  • Staff Performance 8.8
  • Value for Money 8.0
  • Food/Dining 8.0

9.6 Mary L.
June 26, 2016
Compliments to hotel
It was our wedding anniversary 45th the hotel sent complimentary champagne & chocolates to our room making our special occasion even more special

10 D S.
June 25, 2016
Everything was excellent and enjoyed the stay

8 Joe L.
June 22, 2016
friendly staff
Good location and friendly staff

8.8 Cheron S.
June 20, 2016
Get away weekend for my husbands birthday
Picked this hotel for location & views as vivid was on. Booked an Opera House view but was upgraded to a Harbour & Opera house view (low level but still had a fantastic view) as we were celebrating my hubby's b'day. Couldn't asked for such great service from the check in staff, the young lady was fantastic & it was really nice surprise. Dined at the Altitude Restuarant & had fantastic views again with great service. Enjoyed a really nice weekend in the city.

6 Kee T.
June 19, 2016
Ok lah

8 robert M.
June 18, 2016
The position is why you stay here.
Get a room with a view of the Opera House, especially during the Vivid Festival! On the down side, the wonderful view from the bar on level 36 is spoiled by lack of access. The table layout is poor, and people book the space for functions, leaving it inaccessible for hotel guests. I had stayed here previously, so asked at check-in if I could reserve a table along the north facing window side, and was told it wasn't necessary, just show up close to opening time. The bar opens at 17.00, and I was there at 16.50, and there were three couples ahead of me waiting. With the tables already reserved, and four people ahead of me, I missed out. The entire north-east corner was reserved for a function, so that remained empty, and so the view was essentially quarantined. It could be managed so much more efficiently with better skills and communication.

June 17, 2016
Good location
Good location

10 Mr M.
June 17, 2016
Amazing time away with a my fiancé
Perfect view, amazing time away, made perfect with thanks to Shangri-La Sydney.

7.6 Bert C.
June 08, 2016
Feedback stay at
Pleasant stay, nice staff

9.2 Bradley D.
June 07, 2016
Lovely Staff , Lovely View , Lovely place to Stay .
We would like to visit again if the Value is Ok . Brad & Kay