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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2952 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (2952)
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Damien A. Couples Australia, August 23, 2014
Great stay

location, staff and buffet breakfast.
10
After a long flight, was nice to relax at the shangri la. Breakfast had a wide variety of food and we enjoyed our stay throughly.
Apinya T. Business travelers Thailand, August 22, 2014
nice location, easy to access to CBD

clean, high standard, good location
10
It was great to stay at Shangri-La. The location is accessible to CBD by walking distance. The room is nice, clean and comfortable to stay. This hotel is recommended to all business travellers.
Abdulelah S. Couples Saudi Arabia, August 22, 2014
you must enjoy with this hotel

everythings nice and kind staff
10
gooooooood
Ann E. Couples Australia, August 21, 2014
First Class Hotel

The Breakfasts and dinners and Arthurs Bar
9.7
very pleasant indeed. Lovely friendly staff throughout Hotel.
Julie H. Solo travelers Canada, August 18, 2014
Great staff

Comfort of the room, location and staff performance
8.7
My stay at Shangri-la Hotel was very good. I was there on my birthday and the cleaning lady brought a cake with a little candle in my room when she did the housekeeping. I found that this was very sweet. The hotel is very well located and nice. The only downside would be the pool which is very tiny. With a bigger and renovated pool area, this hotel would be the best of KL.
Hasan A. Families with young children Kuwait, August 18, 2014
Excellent hotel

Very nice clean rooms, swimming pool free wifi
9.7
I liked the hotel, it is near Klcc, it has ccomfortable rooms, swimming pool, children entertainment, garden, nice restaurant, free wifi
Seng K. Business travelers Singapore, August 17, 2014
Comfortable stay with good service

Friendly staff, luxurious and cleanliness
8
It was a very pleasant stay. Room is big with comfortable bed. Lots of facilities in the hotel. Like the dining and the fitness centre. Staff is friendly and give excellent service. They go out of their way to ensure customers are satisfied.
Dylan T. Business travelers Singapore, August 17, 2014
Good Conference Hotel - Walking distance to city

Great Food Selection, Staff Efficiency, Room is dated but classy
8.3
Generally as expected from Shangri-la. All was good and location was great, walked about 7 mins to get to Pavilion where there are heaps of restaurants and shops as well as bars. However throughout the stay, the internet were intermittently down. The staff were quick to response nonetheless.
Ee F. Business travelers Malaysia, August 17, 2014
Nice stay

Great location
8.3
Was told that the lounge area near the lobby allows smoking. Its smelly coz its still indoor with air con. Other than, very pleasant stay
Ee F. Business travelers Malaysia, August 17, 2014
Nice hotel

location food
7.7

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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