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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2749 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (2749)
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Vui H. Families with young children Malaysia, August 11, 2014
nice and comfortable.

this hotel has a nice restaurant,romantic feel and room comfortable.
7.3
we felt comfortable to stay in this hotel,only thing we have to the a shuttle bus to nearest shopping KLCC which make us not so convenient.
Tan C. Groups Malaysia, August 11, 2014
Good location and a luxury hotel.

Cleanliness , Service and Comfort
9.7
We enjoyed the stayed very much. The staff was excellent and were very friendly and always supported you in the best way. The spread at breakfast and the spa were superb. The rooms are big and comfortable and the speed of wifi was great. We were here for a dance competition event and was very satisfied with the food and service. We had a great time staying here and will definitely come back again .
Jesreal C. Families with older children Virgin Islands (British), August 11, 2014
Awesome

Comfy, friendly staff & cleanliness
9.7
Pleasant stay. Will definitely come back again. Rooms are spacious and comfy, staff are friendly, polite and helpful. Thanks for the awesome experience. Highly recommended!
Jiahui C. Couples Singapore, August 11, 2014
Great hotel to stay in

Cleanliness, Efficient Check-in, Helpful staff
8.3
Ceqin F. Families with young children Singapore, August 10, 2014
Shangri la Hotel

The location
8.7
Brian L. Business travelers Taiwan, August 7, 2014
Best Bang for your Buck!!!

Location, Value for your Money, Amazing Service!!!
10
Samantha L. Couples Malaysia, August 6, 2014
good

good
8
good
Mohammed A. Couples Saudi Arabia, August 5, 2014
very nice hotel

location , shopping , food
9
very nice stay , good food and clean
Faisal A. Business travelers France, August 4, 2014
Excellent for a 5 star chain hotel

Room size, cleaness and price offered at the time of booking
8.3
Very short business trip so did not have time to enjoy the hotel butt have stayed at this Shangri la before so nothing new and always expect quality from this Group of hotel.
Gary R. Couples Australia, August 3, 2014
Excellent Choice in Heart of KL

Well-appointed, staff are good and quality is high
9.7
Staff responded well to any issue and I like that in hotel customer service. Room was excellent and well appointed - I had a suite 1503. A ten minute walk to all major shops like Lot 10. Would both return to this hotel and recommend to others visiting KL. Minor point: Private black taxi to hotel was 102RM (paid at taxi official taxi counter) but return from hotel to same airport was 150RM - not sure on why the hotel charge was so different?

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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