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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

from 3121 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3121)
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Pantea I. Solo travelers Australia, August 14, 2014
Exciting times

Location, lobby & food
9
Great hotel. Loved the massages, the buffet and the location ☺️
Ping Y. Business travelers Malaysia, August 14, 2014
Excellent

Food excellent, location convenience.
10
comfortable
Vincenzo M. Couples Italy, August 13, 2014
Fabulous

A real 5 star hotel standard
10
Everything was perfect, just as expected from a 5 star hotel!
Graham B. Couples Australia, August 13, 2014
Excellent Hotel, close to public transport

Location, Location, Location
9
Excellent
Peter S. Couples Finland, August 12, 2014
just excellent

the location, the atmosphere, the suite, the staff
10
Very enjoyable and comfortable stay
Abdulaziz A. Families with young children Saudi Arabia, August 12, 2014
I enjoyed my stay at hotel

excellent location and very clean service was superb
9.3
Ian T. Couples United Kingdom, August 12, 2014
Good standard as expected with Shangri. la., well

Location, helpful and friendly staff, high standard of rooms
8.3
Good location in the heart of KL. Not too far to walk to Bukit Bintang with restaurants and bars.
Apinya T. Business travelers Thailand, August 12, 2014
Good location in the city area and near CBD

nice location, nice food and comfortable to stay
9.7
It was fantastic to stay there. The hotel is in the CBD and easy to access to shopping malls. Service and food could be rated as a 5-star hotel.
Emily N. Couples Australia, August 12, 2014
Great location

Service, ambience and location
9.3
We stayed 4 nights, short walking distance to towers and shopping. Room was comfortable but have had better for 5 stars. Breakfast was great with wide range of choices, and the bar in the lobby was relaxed and comfortable for venning drinks or afternoon coffees. Several tables allow smoking. We used the cafe for personalized birthday cakes which were very nice. My only complaint would be the jazz band they had playing each night, too loud and not exactly easy background music that makes you want to hang around! Other than that, would definitely recommend
Mark H. Business travelers United States of America, August 12, 2014
Best in KL

Location, Comfort, Staff
10
Had a great stay. I plan to stay there again.

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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