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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
3006 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3006)
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Shoeb B. Couples Singapore, June 14, 2014
Truly a first class

attentiveness, friendliness
9.3
truly a shangri-la experience. from check in to check out and through out the stay, well-trained and attentive staff attend to you promptly. the buffet breakfast had a very good international spread including a fondue. there are landscaped gardens in the hotel including a nicely laid out pool. the room was spacious and the bathroom well equipped with wi-fi being easy to connect and with sufficient speed. within close proximity to attractions such as KLCC and to a monorail station. have no questions of returning back to shangrila in future.
Tin M. Families with young children Malaysia, June 13, 2014
great service and breakfast

friendly staff; great service and shuttle bus.
9.3
very satisfied, value for money. For additional bed request, recommend hotel staff to request guess to reconfirm at desk to avoid misunderstanding.
Cliff K. Couples United States of America, June 13, 2014
An Exceptional Experience

The Staff, The Environment, The large rooms
10
Our stay at the Shangri-la hotel was exceptional and really affordable. I would 110% recommend this hotel to any traveler. Nothing negative to report.
Janice T. Solo travelers Singapore, June 13, 2014
Generally ok

Room is small
6
The room was very small. Pretty pricey.
Shariffah F. Families with older children Malaysia, June 13, 2014
Good overall hotel

Clean, very elegant and friendly
9.7
Although the room was a little small for what I paid for but it was a comfortable stay.all the staff was very friendly.
Thomas M. Couples United States of America, June 12, 2014
Very nice hotel. With a decent view of the towers.

Able to see the Petronas Towers at night, good location, excellent staff
9.3
Teogenes C. Couples Philippines, June 11, 2014
Comfortable

Clean comfortable and luxurious
9.3
Giorgia E. Families with young children Italy, June 11, 2014
wonderful

breakfasr and nice pool for kids
9.7
Shangri la are a synonim of high standard quality, leader in hospitality and turist service. Amazing stay
Christina W. Business travelers Canada, June 8, 2014
good hotel for business travellers

location, rooms and breafast
8
Enjoyed it, KL not ideal place for vacation but hotel is great.
Giorgia E. Families with young children Italy, June 7, 2014
THE BEST HOTEL EVER

STAFF COURTESY , POSITION , POOL
10

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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