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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

from 3147 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3147)
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Mary J. Families with young children Philippines, August 24, 2014
Superb in all aspect👍Will be back here again.

The food is great, centrally located and the staff are so accomodating..
10
Great stay and very relaxing.. The kids and my parents in law have a great time.. Definitely will be back here.😉
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Satoshi U. Solo travelers Japan, August 24, 2014
Always with them in KL

Location, staff, price
8.7
Always full of hospitality, good location and clean room. Value for money
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Damien A. Couples Australia, August 23, 2014
Great stay

location, staff and buffet breakfast.
10
After a long flight, was nice to relax at the shangri la. Breakfast had a wide variety of food and we enjoyed our stay throughly.
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Ian T. Couples United Kingdom, August 23, 2014
High quality as expected from Shangri La

Efficient and friendly staff, well-located, good breakfasts
8.7
Worth upgrading to the Executive rooms - we found our second stay more conducive and enjoyed a much more civilised breakfast. The Shangri La is not cheap but is consistently good quality and in KL well located near Petronas Towers
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Apinya T. Business travelers Thailand, August 22, 2014
nice location, easy to access to CBD

clean, high standard, good location
10
It was great to stay at Shangri-La. The location is accessible to CBD by walking distance. The room is nice, clean and comfortable to stay. This hotel is recommended to all business travellers.
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Abdulelah S. Couples Saudi Arabia, August 22, 2014
you must enjoy with this hotel

everythings nice and kind staff
10
gooooooood
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Ann E. Couples Australia, August 21, 2014
First Class Hotel

The Breakfasts and dinners and Arthurs Bar
9.7
very pleasant indeed. Lovely friendly staff throughout Hotel.
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Julie H. Solo travelers Canada, August 18, 2014
Great staff

Comfort of the room, location and staff performance
8.7
My stay at Shangri-la Hotel was very good. I was there on my birthday and the cleaning lady brought a cake with a little candle in my room when she did the housekeeping. I found that this was very sweet. The hotel is very well located and nice. The only downside would be the pool which is very tiny. With a bigger and renovated pool area, this hotel would be the best of KL.
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Hasan A. Families with young children Kuwait, August 18, 2014
Excellent hotel

Very nice clean rooms, swimming pool free wifi
9.7
I liked the hotel, it is near Klcc, it has ccomfortable rooms, swimming pool, children entertainment, garden, nice restaurant, free wifi
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Seng K. Business travelers Singapore, August 17, 2014
Comfortable stay with good service

Friendly staff, luxurious and cleanliness
8
It was a very pleasant stay. Room is big with comfortable bed. Lots of facilities in the hotel. Like the dining and the fitness centre. Staff is friendly and give excellent service. They go out of their way to ensure customers are satisfied.
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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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