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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2948 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (2948)
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Simon V. Couples Canada, April 20, 2014
Simply exquisite

Gourmet food, attentive multi-lingual staff, invigorating spa services.
9.7
Toe curdling pampering
Siew G. Couples Malaysia, April 20, 2014
Comfortable stay at a truly 5-star hotel in KL

Nice room with excellent amenities, fantastic location and superb staff service
9.3
Our stay at the Shangrila Hotel was amazing and we had an excellent time. The staff service was wonderful and Shangrila Hotel is indeed deserving as a truly 5-star hotel.
Khairul A. Couples Malaysia, April 19, 2014
Excellent weekend honeymoon

The luxurious ambience, great breakfast and excellent service
8
Overall a very pleasant and memorable stay but wish some of the staffs can be trained to be more attentive to Asian travellers as well. Not sure whether it's on purpose, but the welcome drink was only served to a group of Western tourists which checked in after me and my wife. I suppose the colonial mentality is still prevalent with the staffs.
Aniz S. Couples Singapore, April 19, 2014
Pleasant experience

Classy, comfortable and stylish
7.7
It's was pleasant experience. Check in was fast and I was not held up in any manner. Staff were friendly and well versed in their language and jobs.
Yee S. Couples Malaysia, April 10, 2014
Pleasant , enjoyable

Breakfast , gym facilities, good restaurants
9.7
Conrado C. Business travelers Philippines, April 9, 2014
SUPERB HOTEL

GREAT SERVICE, LOCATION, COMFORTABLE ROOM
8.7
I LOVED EVERY SINGLE MINUTE OF IT.
Santosh K. Families with young children India, April 7, 2014
Best of its kind

Ambiance, Clean and friendly
10
Awesome. Worth staying, liked suite
Farhad S. Business travelers Malaysia, April 6, 2014
good

food, comfort, rooms
8.3
good
Purichaya L. Groups Thailand, April 3, 2014
Friendly staff, good breakfast, free shuttle bus

Staff, room, service
8.7
Pleasant
Patricia H. Couples United Kingdom, April 2, 2014
excellent for stopover

luxurious, peaceful, relaxing
9.7
Excellent. Super-comfortable beds, peace and quiet, oasis in a busy city, well equipped room, friendly and helpful staff, luxurious surroundings.

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Shangri-la Hotel Kuala LumpurShangri-la Hotel Kuala Lumpur - Deluxe KingShangri-la Hotel Kuala Lumpur - Executive KingShangri-la Hotel Kuala Lumpur - Premier Twin Shangri-la Hotel Kuala Lumpur - Premier KingShangri-la Hotel Kuala Lumpur - Executive Suite - Design 2Shangri-la Hotel Kuala Lumpur - Horizon Club ExecutiveShangri-la Hotel Kuala Lumpur - Horizon Club PremierShangri-la Hotel Kuala Lumpur - Premier Selection Suite - Design 2Shangri-la Hotel Kuala Lumpur - Premier Selection Suite - Design 1Shangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Specialty SuiteShangri-la Hotel Kuala Lumpur - Specialty SuiteShangri-la Hotel Kuala Lumpur - Specialty SuiteShangri-la Hotel Kuala Lumpur - Executive Suite - Design 1Shangri-la Hotel Kuala Lumpur - Malaysian SuiteShangri-la Hotel Kuala Lumpur - Malaysian SuiteShangri-la Hotel Kuala Lumpur - Royale SuiteShangri-la Hotel Kuala Lumpur - Royale SuiteShangri-la Hotel Kuala Lumpur - Royale SuiteShangri-la Hotel Kuala Lumpur - BathroomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - Business CenterShangri-la Hotel Kuala Lumpur - Wedding ConsultantShangri-la Hotel Kuala Lumpur - Mezzanine BoardroomShangri-la Hotel Kuala Lumpur - Executive LoungeShangri-la Hotel Kuala Lumpur - Meeting RoomShangri-la Hotel Kuala Lumpur - BallroomShangri-la Hotel Kuala Lumpur - Lemon GardenShangri-la Hotel Kuala Lumpur - Lemon Garden 2GoShangri-la Hotel Kuala Lumpur - RestaurantShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - FacilitiesShangri-la Hotel Kuala Lumpur - Swimming PoolShangri-la Hotel Kuala Lumpur - SpaShangri-la Hotel Kuala Lumpur - Fitness Room

Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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