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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2701 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (2701)
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Alison J. Groups Australia, September 29, 2013
Nice hotel, rooms need upgrading

The dinner buffet was amazing
6.7
Good, thought the rooms would be of a higher quality and condition.
Louise B. Families with young children United Kingdom, September 29, 2013
Amazing Food, fabulous staff

The food is amazing from breakfast buffet to room service it was mouth watering and the choice immense, the staff were above helpful, lobby atmosphere
9
Stay was really good, good location and the staff were so attentive, friendly and everyone went that extra mile to service whatever you needed. Oh my god was just amazing! Only slight disappointment was room was small, with a toddler you tend to be in the room more so so notice these things more than if we were out shopping all day and night! Still highly recommended though.
Dennis G. Solo travelers Philippines, September 29, 2013
Superb!

Great location, food & room
9.3
Shangri-la Kuala Lumpur lived up to the standards they are known for. My stay will definitely not my last.
Stephen D. Solo travelers United Kingdom, September 29, 2013
Good location but not good value for money

Location, good bar and fast check-in
6.7
Good location but not good value for money. There are many other hotels around which provide better value
Zhi C. Business travelers China, September 28, 2013
Good hotel as usual

location,gym,food quality
9
Good as usual, but the housekeeping service quality dropped.
Robert V. Business travelers United Kingdom, September 28, 2013
Great Central located hotel for Business Trip

Nicely located for getting around KL's Business district
9.3
Zhi C. Business travelers China, September 28, 2013
A little disappointed this time

Nice gym, nice food, central location
8
It should be more than 10 times I stayed in this hotel. But this time I was a little disappointed. The housekeeping quality is not good as previous time. Such as missing to provide shower gel, or some towels. Even water bottles we need to ask for more.
Yaw F. Business travelers Singapore, September 27, 2013
Wonderful stay, truly 5 stars .... speechless !

Quiet room, comfortable bed and first class buffet bf and dinner
9
Everything is good, only thing all come with a price. The only draw-back to me is that the room has too many mirrors. I tried the seafood buffet dinner and also the breakfast .... top notch food and service.
Robert V. Business travelers United Kingdom, September 27, 2013
Best City Hotel in KL

Location, Staff & Pool
8.7
Robert V. Business travelers United Kingdom, September 27, 2013
Best Hotel in KL

Rooms, Pool & Staff
9.7

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Shangri-la Hotel Kuala LumpurShangri-la Hotel Kuala Lumpur - ExteriorShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - ViewShangri-la Hotel Kuala Lumpur - Lemon Garden 2GoShangri-la Hotel Kuala Lumpur - Lemon GardenShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Swimming PoolShangri-la Hotel Kuala Lumpur - Business CenterShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-BoardroomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting RoomShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - ReceptionShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - Fitness RoomShangri-la Hotel Kuala Lumpur - Deluxe RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Premier RoomShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Horizon Club Premier RoomShangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection Suite

Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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