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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2941 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (2941)
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Lee W. Business travelers Malaysia, March 29, 2014
International hotel, good quality service and food

quality hotel, nice food & comfortable room
8
My stay was superb. A very pleasant stay in this hotel
Lee W. Business travelers Malaysia, March 29, 2014
was a very pleasant stay

comfortable, good service & food food
8.7
Very nice and a good recommended hotel
Angela K. Groups Philippines, March 29, 2014
Amazing

staffs, language skills, hospitality at its best
9.7
Best hotel I've been in KL, all the staffs are very friendly indeed. Great breakfast buffet. High speed internet.
Qi H. Business travelers Malaysia, March 29, 2014
Excellent stay

Fast internet speed, big room, delicious breakfast
10
I was upgraded to a suite, due to my membership with Golden Circle. Internet was better than most hotels, I was able to stream movies online! Breakfast was great, with a wide variety of choices.
Qi H. Business travelers Malaysia, March 28, 2014
Excellent stay

Fast internet speed, big room, great service
10
I was upgraded to a suite, due to my membership with Golden Circle. Internet was better than most hotels, I was able to stream movies online! Breakfast was great, with a wide variety of choices.
Lee W. Business travelers Malaysia, March 28, 2014
superb & enjoyable

comfortable room, nice food & quality service
8
Very satisfying
Mahesh Y. Business travelers Sri Lanka, March 25, 2014
Fantastic service. Best stay in KL so far!

Speed of room service, location and gym/spa.
9.7
Fantastic in every way. Really distinguished itself from all others. Mind you, I usually stay at the LeMeridien, Hilton, Marriot and this was the best by far. The room is a little old, but the quality of the service and gym makes up for it!
Nigel B. Couples Australia, March 24, 2014
Clean rooms and very helpful staff

Food was excellent at the hotel,Gym and hotel atmosphere
7.7
Excellent stay at the hotel as it was clean and very good food choices at the hotel.
Tien P. Business travelers Malaysia, March 23, 2014
Premium

nice people, great location and clean hotel
9.3
nice people, great location and clean hotel
Elliot D. Families with older children Sweden, March 22, 2014
Relaxing getaway from the KL Hustle and Bustle

location, staff and ambiance
7.7
We came from the Intercontinental (which sucked), switching to Shangri-La which was infinitely better. Better facilities, much "grander" with colonial charm and most importantly, staff that went above and beyond to help at all times, something that was sorely lacking at the Intercon

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Shangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - ExteriorShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - ViewShangri-la Hotel Kuala Lumpur - Lemon Garden 2GoShangri-la Hotel Kuala Lumpur - Lemon GardenShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Swimming PoolShangri-la Hotel Kuala Lumpur - Business CenterShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-BoardroomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting RoomShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - ReceptionShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - Fitness RoomShangri-la Hotel Kuala Lumpur - Deluxe RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection Suite

Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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