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Shangri-La Hotel

Jl. Mayjend Sungkono 120, Mayjen Sungkono, Surabaya, Indonesia 60256 (Show on map)

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Shangri-La Hotel Surabaya - Horizon Deluxe Room Shangri-La Hotel Surabaya - Nishimura Shangri-La Hotel Surabaya - Desperado Shangri-La Hotel Surabaya - Spa Lounge Shangri-La Hotel Surabaya - Portofino Shangri-La Hotel Surabaya - Ballroom Shangri-La Hotel Surabaya - Hotel Exterior Shangri-La Hotel Surabaya - Cake Shop Shangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - Meeting Room Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Health Club Shangri-La Hotel Surabaya - Surabaya Suite Room Shangri-La Hotel Surabaya - Ballroom Shangri-La Hotel Surabaya - Executive Suite Room Shangri-La Hotel Surabaya - Interior
Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Executive Room Shangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - Concierge Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Executive Horizon Shangri-La Hotel Surabaya - Deluxe Shangri-La Hotel Surabaya - Executive Suite Room Shangri-La Hotel Surabaya - Executive Shangri-La Hotel Surabaya - Lobby Lounge Shangri-La Hotel Surabaya - Spa Room
Area: Mayjen Sungkono Number of Rooms: 368
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
238 reviews

Value for Money
7.8
Location
8.3
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (238)
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Budi G. Business travelers Indonesia, June 20, 2014
Good hotel

Nice and good location
7.3
Tresna Y. Business travelers Indonesia, June 8, 2014
feel like home

nice, leisure and comfort
10
greats...many time with short and long stay
Foo C. Business travelers Malaysia, June 5, 2014
A typical Shangri La Quality Hotel

Many food options, quality fittings, great service
9
When you book into a Shangri la property you expect quality and this one in Surabaya lives up to the brand. I stayed for one night only and did not have enough time to experience all the hotel has to offer. It is truly a 5 star hotel with several restaurants, huge pool and large spa with sauna steam and jacuzzi. The Gym was impressive as well. The room is well appointed and comfortable. Staff was friendly and well trained. What impressed me most is the free wireless which is available all around the whole hotel and best of all not need to log on again in different places. It has a free shuttle to the mall nearby but the frequency seems a bit limited given the short distance. All in all a very good option when in Surabaya especially if you need to be west side of the city.
Widyanto B. Couples Indonesia, June 2, 2014
Simply wonderful

Friendly and attentive staff, comfortable room, great italian restaurant
9.7
The staff made our 7th wedding anniversary a memorable one. They even helped us took several pictures and reminded us to our pre wedding photoshoot session. We spend 3 days in this hotel and had a very great dinner in Portofino Italian Restaurant. They served great foods and wine and even arrange a good positioned table for us. It really worth the money and everything. Definitely will come back to this hotel and of course the restaurant
Firmaniah A. Business travelers Indonesia, May 29, 2014
Good location

Good location
10
Good location
Aditia P. Solo travelers Indonesia, May 28, 2014
Awesome Hotel with A lot of value to add

Room, Internet, Atmosphere
8
Shangrila is one of my favourite hotel. It has a cozy lobby, i could spend time there for hours. Good food, good atmosphere, they serve a mean japanese restaurant, and the also have a good italian restaurant. The room is quite nice, despite the building itself is an old building. expensive vallet service, but overall thats quite alright
Inneke K. Couples Indonesia, May 18, 2014
awesome stay

good staff, location, nice hotel
8
good hotel and worth your money.
Fenty R. Families with older children Indonesia, May 17, 2014
Bed and facilities meet the standard.

The facilities (pool, fitness centre), room service and fast check in.
6.7
It met my expectation although certain staff' attitude doesn't reflect the hotel's 5 star standard.
Fareed S. Business travelers Malaysia, May 10, 2014
enjoyed, good location and good food

luxury, food and relax
8
stay was good. room service was superb. centrally located. easy access to the airport.
Choirul L. Business travelers Indonesia, April 25, 2014
Nice Hotel

Location, Comfort, Clean
8.3

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Shangri-La Hotel Surabaya - Outdoor PoolShangri-La Hotel Surabaya - Horizon Deluxe RoomShangri-La Hotel Surabaya - Nishimura Shangri-La Hotel Surabaya - DesperadoShangri-La Hotel Surabaya - Spa LoungeShangri-La Hotel Surabaya - PortofinoShangri-La Hotel Surabaya - BallroomShangri-La Hotel Surabaya - Hotel ExteriorShangri-La Hotel Surabaya - Cake ShopShangri-La Hotel Surabaya - Shang PalaceShangri-La Hotel Surabaya - Meeting RoomShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Health ClubShangri-La Hotel Surabaya - Surabaya Suite RoomShangri-La Hotel Surabaya - BallroomShangri-La Hotel Surabaya - Executive Suite RoomShangri-La Hotel Surabaya - InteriorShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Executive RoomShangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - ConciergeShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Executive HorizonShangri-La Hotel Surabaya - DeluxeShangri-La Hotel Surabaya - Executive Suite RoomShangri-La Hotel Surabaya - ExecutiveShangri-La Hotel Surabaya - Lobby LoungeShangri-La Hotel Surabaya - Spa Room


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