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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
3006 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3006)
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Cheong D. Business travelers Singapore, May 3, 2014
Shangri-La still one of the best

Staff service, food quality, room comfort
8
Pros : staff service is excellent, food quality is really good, room is comfortable. Cons : food is very pricey, hotel location not the most convenient for shopping areas, room size is rather small
Cheong D. Business travelers Singapore, May 2, 2014
Pricey but good hotel

Staff service, food quality, room comfort
8
Pros : staff service is excellent, food quality is really good, room is comfortable. Cons : food is very pricey, hotel location not the most convenient for shopping areas, room size is rather small
Toshihiko M. Business travelers Japan, April 30, 2014
what we want at check in

location, breakfast
8
I arrived at the hotel around 1am or 2am after I had enjoyed narrow Air Asia seat. What I wanted was smooth check in and dive to bed, not ridiculous conversation like grade up the room.
Frank D. Couples Australia, April 29, 2014
Very attentive and friendly staff

Location, friendliness and value for money
10
Enjoyed the stay. Very good breakfast, excellent gym, central location and value for money. The rooms were clean and excellent. Staff very friendly. Enjoyed the late checkout. At 2:00 pm.
Sew F. Families with older children Malaysia, April 28, 2014
Comfortable

Staff friendly, nice environment, luxury feel
10
Sew F. Families with older children Malaysia, April 27, 2014
Safe and comfortable

Quite, nice design, staff friendly
10
Emily C. Couples Malaysia, April 27, 2014
fantastic

Clean and comfort
8
relax and comfortable
Tan W. Families with older children Malaysia, April 27, 2014
Top notch hotel stay

the bed, the space and the service
10
It was topnotch, I enjoyed it, I had my graduation there & they allowed me for a late check out. Services were so good, they gave us fresh fruits everyday. Totally love it :)
Sze Y. Business travelers Hong Kong, April 26, 2014
A pleasant stay in KL

Spacious room, good in-room dining service, late check out
9
Dannies D. Couples Indonesia, April 26, 2014
Great hotel

Friendly staffs, good location, excellent room
9
Pleasent, definitely will promote to other people to stay at Shangri-la Hotel, and will be back to stay there again when we back to Kuala Lumpur, great breakfast buffet, clean room, good location, very close to shopping area.

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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