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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

from 3162 reviews

Value for Money
8.5
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (3162)
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Gayan G. Business travelers Sri Lanka, August 2, 2014
EXCELLENT!!

Location, Hospitality of the staff, In room facilities.
9
One of the best hotels I have ever stayed at. The details the designers have gone in to, when designing the rooms are commendable. The hospitality of the staff is the best I have ever seen. Excellent Experience.
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Siti K. Couples Indonesia, August 2, 2014
best hotel we ever stay!!

service , food and location are the best!!
10
we only stay here for 1 night. but the experiece will stay forever. staff was friendly, service very good. everything about this hotel is Exelent!!! defenetly come back soon.
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Jake I. Couples United Kingdom, August 2, 2014
Can't complain (quality hotel)

comfort, staff, relaxation
10
Superb zero complaints, great to see a hotel using staff that have disabilities and given them the opportunity in society. Zero complaints love this hotel and will always stay here when in KL from comfort to location everything is perfect and the staff are superb.
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Nameejur R. Solo travelers Singapore, July 30, 2014
It was a great stay

The room was fantastic with the great view and the hospitality of the staff was good
10
Relax and had fun very comfortable.
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Terence T. Couples Malaysia, July 29, 2014
A Fabulous Stay in Shangri-La

Cleaniness, Good Food, Friendly Staff
7.3
My stay in Shangri-La was awesome with the friendly receptionist and also they have a good dinner buffet. The room was clean and spacious.
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Tanya Z. Couples Canada, July 27, 2014
The Best 5star Hotel I have ever been !!!

Food, Staff, Room
10
Absolutely amazing place!!! Location - great !!! Staff- super helpful and FAST !!! Food - speechless!!! Where do I start!!! I have been to many 5 start hotels in many countries, but Shangri-la topped them all!!! Food selections was so wide - there was food from 4-5 different kitchens each with very large selection of items. Hotel itself was very clean and luxurious. Room always maintained clean and equipped with anything you need. When you request anything additional, within 5 minutes you have someone from the staff at your door. Location is right downtown close to everything and the hotel has their own shuttle bus, which you don't really need because everything is really close. For us as Canadians, the room rate was note very expensive and it was definitely worth it to add breakfast to our reservation. We paid like $20-30 dollars more per night for both of us all together so that we have the breakfast included. The class of the hotel cannot compare with some 5-start hotels even here in Canada. I would definitely recommend this hotel to anyone who is going to KL.
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Paul M. Couples Switzerland, July 26, 2014
Well maintained, good location, one of the best

Shangri-la by far a hotel that have consistent standard around the region.
9.3
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Peter D. Groups Australia, July 26, 2014
Shangri ;a KL

Staff, Arthurs Bar Pool
10
Great place to stay well worth the money. First class facilities and service.
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Mohamad H. Couples Malaysia, July 26, 2014
comfort and friendliness

the staff, the comfort and the location
8.7
Excellent
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Chen P. Business travelers Malaysia, July 24, 2014
Good food, good location Value For Money

Good food, good location Value For Money
9.7
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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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