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Excellent 8.9
Based on 3364 reviews

Verified traveler reviews

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Excellent



based on 3364 reviews
  • Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for money 8.5
  • Food/Dining 8.7

Zurina B. from Malaysia
Families with young children
Stayed one night in December 2014
the food fantastic and the room was very comfort
the food, room and the nature look of the hotel
Fantastic and enjoyable
Reviewed December 21, 2014

Shze H. from Malaysia
Families with young children
Stayed one night in September 2014
Cleaness, Comfortable, best staff service
pool, food, room
Best Hotel for family stay, best swimming pool.
Reviewed December 21, 2014

rami A. from Saudi Arabia
Couples
Stayed one night in December 2014
Clean room and good location
Clean room and good location
Reviewed December 20, 2014

Richard G. from Singapore
Families with young children
Stayed 3 nights in December 2014
Richard Giam Review
Excellent staff service and cleanliness.
Overall a good experience
Reviewed December 20, 2014

Marlowe E. from Australia
Families with young children
Stayed 2 nights in December 2014
Just nice!
Theain entrance lobby with Christmas decorations, the restaurant and the free bus shuttle.
the main lobby was amazing with beautiful Christmas decor where our young kids loved. The restaurant menu and food is very high quality and the staff are friendly and polite. Our room is getting old with old musky carpet and the pools also needs a good clean. Thanks.
Reviewed December 19, 2014

sheng T. from Taiwan
Couples
Stayed 2 nights in December 2014
So relaxed n enjoyed
Staff performance is just nice. Convenient location. Nice facilities
Reviewed December 18, 2014

Ruediger K. from Germany
Solo travelers
Stayed 3 nights in December 2014
best value for money I ever had
breakfast buffet, staff pro activeness
.
Reviewed December 17, 2014

CLARENCE L. from Malaysia
Business travelers
Stayed one night in December 2014
Good stay.
Ambience
Pleasant.
Reviewed December 16, 2014

Serene T. from Singapore
Families with young children
Stayed 3 nights in December 2014
My stay in shangri la
We upgraded to horizon club. Svc was fantastic at the horizon lounge!
Good stay! My daughter love the room. Hubby says that will be the hotel we stay whenever we go kl. They set the standards already
Reviewed December 16, 2014

khairul S. from Malaysia
Couples
Stayed 2 nights in December 2014
Excellent
Excellent food & beverages, comfortable room & centrally located
Fantastic
Reviewed December 15, 2014