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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Boardroom Shangri-la Hotel Kuala Lumpur - Lobby Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting Room Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge Shangri-la Hotel Kuala Lumpur - Reception Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge Shangri-la Hotel Kuala Lumpur - Fitness Room Shangri-la Hotel Kuala Lumpur - Deluxe Room Shangri-la Hotel Kuala Lumpur - Executive Room Shangri-la Hotel Kuala Lumpur - Premier Room Shangri-la Hotel Kuala Lumpur - Executive Suite Shangri-la Hotel Kuala Lumpur - Executive Suite
Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2710 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (2710)
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Peter H. Couples United Kingdom, June 16, 2014
Very comfortable stay, staff fantastic

The Staff, the location, the food
8.7
Very comfortable, quality surroundings, great location, food fantastic if a little pricey. The staff were excellent, very welcoming and friendly and knowledgeable about the surrounding area.
Desmond L. Families with young children Singapore, June 16, 2014
relaxing

good and comfortable room, near to shopping area. good service.
9
Great. My children love the room.
Alvin H. Groups Philippines, June 16, 2014
Consistent quality service

1. Consistent of service quality of all Shangrila worldwide 2. Good restaurant and security 3. Cleanliness
8.7
I am always a fan of Shangrila group due to the consistency of quality of service plus the cleanliness and security. Not to mention good quality food.
Muhd R. Groups Singapore, June 15, 2014
Excellent

Fitness centre, breakfast, beautiful room
8
Warm and welcoming staff with cosy room and wonderful facilities. Swimming pool can be improved though.
Domenic A. Couples Germany, June 15, 2014
Great Service, Great Room

Great Service, Great Room, Great Restaurant
10
Che Y. Families with older children Singapore, June 15, 2014
Comfortable

Staff, cleanliness & easy access to sky train
10
Delay checkin appx 2 hours waiting time before given rooms
Joulin T. Solo travelers France, June 15, 2014
Nice luxury hotel near KLCC

great staff, beautiful decoration (lobby, rooms), good location
8
Margaret R. Groups Australia, June 15, 2014
A luxurious and re,energising stopover!

Staff who went the extra mile (particularly Jessica at the front desk & Rinne at the Lemon Garden Cafe) Comfortable, beautiful room Fantastic food
9.7
Out of this world! We loved it and so did our children. We'll be back!
Bearomina F. Groups Philippines, June 15, 2014
Good

Good
9.3
Stay was pleasant and staff are very friendly and committed to excellent customer service
Shoeb B. Couples Singapore, June 14, 2014
Truly a first class

attentiveness, friendliness
9.3
truly a shangri-la experience. from check in to check out and through out the stay, well-trained and attentive staff attend to you promptly. the buffet breakfast had a very good international spread including a fondue. there are landscaped gardens in the hotel including a nicely laid out pool. the room was spacious and the bathroom well equipped with wi-fi being easy to connect and with sufficient speed. within close proximity to attractions such as KLCC and to a monorail station. have no questions of returning back to shangrila in future.

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Shangri-la Hotel Kuala LumpurShangri-la Hotel Kuala Lumpur - ExteriorShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - ViewShangri-la Hotel Kuala Lumpur - Lemon Garden 2GoShangri-la Hotel Kuala Lumpur - Lemon GardenShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Swimming PoolShangri-la Hotel Kuala Lumpur - Business CenterShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-BoardroomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting RoomShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - ReceptionShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - Fitness RoomShangri-la Hotel Kuala Lumpur - Deluxe RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Premier RoomShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Horizon Club Premier RoomShangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection Suite

Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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