My Account (sign in)

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Shangri-La Hotel

Jl. Mayjend Sungkono 120 , Mayjen Sungkono, Surabaya, Indonesia (Show on map)

Book now!

Shangri-La Hotel Surabaya - Horizon Deluxe Room Shangri-La Hotel Surabaya - Lobby Lounge Shangri-La Hotel Surabaya - Nishimura Shangri-La Hotel Surabaya - Desperado Shangri-La Hotel Surabaya - Spa Massage Room Shangri-La Hotel Surabaya - Spa Lounge Shangri-La Hotel Surabaya - Portofino Shangri-La Hotel Surabaya - Ballroom Shangri-La Hotel Surabaya - Hotel Exterior Shangri-La Hotel Surabaya - Cake Shop Shangri-La Hotel Surabaya - Outdoor Pool Shangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - Lobby Lounge Shangri-La Hotel Surabaya - Nirwana Room Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Health Club
Shangri-La Hotel Surabaya - Surabaya Suite Room Shangri-La Hotel Surabaya - Ballroom Shangri-La Hotel Surabaya - Executive Suite Room Shangri-La Hotel Surabaya - Jamoo Entrance Shangri-La Hotel Surabaya - Horizon Lounge Shangri-La Hotel Surabaya - Deluxe Room Shangri-La Hotel Surabaya - Spa Double Room Shangri-La Hotel Surabaya - Executive Room Shangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - Jamoo Shangri-La Hotel Surabaya - Concierge Shangri-La Hotel Surabaya - Wooden Artwork
Hotel Area: Mayjen Sungkono Number of Rooms: 368
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.3

based on
203 reviews

Value for Money
7.8
Location
8.3
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
8.4
All reviews (203)
Sort by:
Tan K. Business travelers Malaysia, August 27, 2013
friendly staff, good location close to Mall.

clean, friendly staff, good pool and gym facility
8.3
comfortable and good service. one of the best hotel in surabaya city.
Julian B. Business travelers New Zealand, August 26, 2013
comfortable, good service and good food

service, food, full option.
8.3
good hotel, will all the extras, nice breakfast. Though I would expect it from a shangri-la.
Primo C. Solo travelers Philippines, August 16, 2013
Enjoyed Stay

Enjoyed Stay, Good Area, Nice Hotel
8
It was very a good hotel. Centrally located with good surroundings. The hotel was very nice.
Kevin L. Solo travelers Singapore, August 11, 2013
good hotel with friendly staff and highly recommen

great staffs, good food, nice hotel room
10
It's was the best hotel stay ever in Surabaya. The moment u step in, being greeted by friendly n well trained staffs, hotel rooms are clean n big. food there was good. wide selection of food for all buffets.
Ardin L. Families with young children Indonesia, August 9, 2013
Nice and comfort

nice swimming pool, clean, easy acces to airport
6.3
Nice. I travelled with family and a small children. The swimming pool of the hotel is very nice.
Teck H. Couples Singapore, August 5, 2013
good, suburban location

nice view, clean, accessible
8.3
Good, except that the breakfast wasn't included. I only discovered after my booking. It would be nice for agoda to buy package bundle from the hotels inclusive of meals as an option.
Reagan A. Couples Indonesia, June 30, 2013
Great luxury hotel, spacious room!

Room Size, Friendly Staff, Value for Money
9
Fareed S. Business travelers Malaysia, June 29, 2013
Pleasant stay.good.nive.beautiful.che

Nice clean good
7.7
Jeff C. Families with young children United States of America, June 24, 2013
Excellent and relaxing

Beautiful, quiet, and superb staff
7.3
Very relaxing. The staff was great. The pool was wonderful. It was exactly what we needed. The restaurants and food was good as well.
Yin C. Business travelers Malaysia, June 16, 2013
Nice hotel with excellent location.

Good restaurant, customer service & clean room.
6.3

Book now!

Sale ends soon!

Shangri-La Hotel Surabaya - Outdoor PoolShangri-La Hotel Surabaya - Horizon Deluxe RoomShangri-La Hotel Surabaya - Lobby LoungeShangri-La Hotel Surabaya - Nishimura Shangri-La Hotel Surabaya - DesperadoShangri-La Hotel Surabaya - Spa Massage RoomShangri-La Hotel Surabaya - Spa LoungeShangri-La Hotel Surabaya - PortofinoShangri-La Hotel Surabaya - BallroomShangri-La Hotel Surabaya - Hotel ExteriorShangri-La Hotel Surabaya - Cake ShopShangri-La Hotel Surabaya - Outdoor PoolShangri-La Hotel Surabaya - Shang PalaceShangri-La Hotel Surabaya - Lobby LoungeShangri-La Hotel Surabaya - Nirwana RoomShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Health ClubShangri-La Hotel Surabaya - Surabaya Suite RoomShangri-La Hotel Surabaya - BallroomShangri-La Hotel Surabaya - Executive Suite RoomShangri-La Hotel Surabaya - Jamoo EntranceShangri-La Hotel Surabaya - Horizon LoungeShangri-La Hotel Surabaya - Deluxe RoomShangri-La Hotel Surabaya - Spa Double RoomShangri-La Hotel Surabaya - Executive RoomShangri-La Hotel Surabaya - Shang Palace Shangri-La Hotel Surabaya - JamooShangri-La Hotel Surabaya - ConciergeShangri-La Hotel Surabaya - Wooden ArtworkShangri-La Hotel Surabaya - Hotel Exterior


AS-AGWEB-3A04