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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
2811 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.1
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.1
Food/Dining
8.7
All reviews (2811)
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Helen K. Couples Australia, August 28, 2013
Exceptional

Staff, food, WIFI
10
From the minute you arrive, you are made to feel special. Happy, friendly staff, excellent customer service, clean & beautiful surroundings.
Waruth V. Business travelers Thailand, August 28, 2013
Room very clean, safe and bed comfortable

good location not far from KLCC. Comfortable room and wifi in the room
9.3
This hotel room very clean and confortation bed. Location is not far from KLCC just 5 minutes walk but not recommend to walk in the night time Breakfast very good more variety and japanese restuarant food very delicious.
Demetrio C. Families with older children Hong Kong, August 27, 2013
Fast. Clean. Friendly. Excellent service!

Clean room with excellent staff. Close to KLCC and easy access to transport. Free Wifi too!
9.3
It was very relaxing coming back to a comfortable bed at the end of a busy day shopping and going places.
Cheong D. Business travelers Singapore, August 27, 2013
Average experience this time

Comfortable bed, nice gym, good breakfast
8
Other than mosquito problem, meal menu limited in choices, though breakfast buffet was as usual good. Staff performance was good. Gym was nice. Room is small but comfortable. Sufficient water bottles provided.
Syd P. Solo travelers Australia, August 27, 2013
best hotel in KL

rooms, staff and amentities
10
stay here was awesome, rooms are gorgeous and accommodating. Staff are incredible and the gym,spa and facilities are top notch!
Myungchul J. Couples South Korea, August 27, 2013
perfect hotel

clean room, nice view, kind people
9.7
At first the lobby was very impressive. And the workers are very kind all. room was cleaned, view was awsome, can't forget the trip cause of this hotel I will go some day in future.
Chi H. Families with young children Hong Kong, August 26, 2013
Luxury 5 stars stay

Luxury, great location, comfort room
9.7
The hotel is luxury. However the buffer dinner can only be graded average due to the staff is not helpful and the restaurant is too crowded. The hotel room is big enough and comfortable. High speed wifi can be accessed in room without charge.
Yee S. Business travelers Malaysia, August 25, 2013
Comfortable

Luxury, Clean and comfortable
9.7
Mark D. Business travelers United States of America, August 25, 2013
very good stay with superb amenities, spa and gym

gym, pool, spa
8
Sin Y. Couples Malaysia, August 25, 2013
Comfortable. Met expectation.

Buffet. Comfort. Food.
9
The buffet dinner was fantastic. Room is comfortable.

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Shangri-la Hotel Kuala LumpurShangri-la Hotel Kuala Lumpur - ExteriorShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - ViewShangri-la Hotel Kuala Lumpur - Lemon Garden 2GoShangri-la Hotel Kuala Lumpur - Lemon GardenShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - Arthur’s Bar & GrillShangri-la Hotel Kuala Lumpur - Swimming PoolShangri-la Hotel Kuala Lumpur - Business CenterShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-BoardroomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - Horizon Club Lounge-Meeting RoomShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - ReceptionShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - Fitness RoomShangri-la Hotel Kuala Lumpur - Deluxe RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Premier RoomShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Executive SuiteShangri-la Hotel Kuala Lumpur - Horizon Club Premier RoomShangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection SuiteShangri-la Hotel Kuala Lumpur - Premier Selection Suite

Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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